I just want to turn the volume down on my TV and Sonos wants to do an update so I did that and now I just have a screen on my phone saying "sub" and I can't get past that and my TV is yelling at me. Can anyone help?
im just trying to turn the volume down on my TV
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
What Sonos device is actually linked to the TV and how is it connected? Have you tried using the volume down button on the TV remote?
I don’t know what your phone is showing, but you can always walk over to the Arc and touch the volume controls on the top.
+18Sometime the Sonos’ start up procedure after an update confuses routers. Power down you router and your Sonos devices. Start up the router, then the Arc and then one by one the rest of your Sonos devices.
If the power down, reboot and power up works you can likely avoid the problem in the future by using your Router’s DHCP page to set static/reserved IP addresses for all your Sonos deices.
Once done you should so the power/reboot/power one more time to lock in the new addresses.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.