I have the Sonos Beam Gen 1 and an Apple TV 4K. I connected my Apple TV remote to the soundbar and it was working fine and then it just stopped working. I was able to reconnect the Apple TV remote with the Sonos app but now when I want to lower the volume the volume gets louder. Both the volume up and down increase the volume and I don’t know how to fix it. If anyone has had this problem can you please let me know how to fix it! TIA :)
Best answer by Ken_Griffiths
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I have the Sonos Beam Gen 1 and an Apple TV 4K. I connected my Apple TV remote to the soundbar and it was working fine and then it just stopped working. I was able to reconnect the Apple TV remote with the Sonos app but now when I want to lower the volume the volume gets louder. Both the volume up and down increase the volume and I don’t know how to fix it. If anyone has had this problem can you please let me know how to fix it! TIA :)
Maybe see if this Sonos support page link below and the links off it, will help you to resolve the matter…
https://support.sonos.com/en-us/article/use-an-apple-tv-remote-with-sonos-home-theater-products
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