Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

  • 4,623 Topics
  • 25,192 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4623 Topics

S
stan_leeContributor I
posted in Home theater

Is this a solution for being able to easily switch back to TV speakers from Beam ?

Upto now I've been toggling CEC (viera link) on and off to switch between Beam and TV speakers as a work around. Would adding an HDMI switch into the connection with an empty port work ? ie switch to the empty port when not wanting to use Beam, or would the TV just send the signal to the empty port anyway ?

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J
1 year ago
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NothisispatryckContributor I
asked in Home theater

not getting dolby atmos

Setup: Arc, 2 One SL, sub (gen 3), LG TV Oled65cx, PlayStation 5 I have my PS5 as my go to media source (as well as video games) and it's connected to my tv with an eArc hmdi cable. I then have the exact same cable running from the eArc port on my tv to the Arc. Whenever I watch something (like Dune on disc) I cannot get Dolby Atmos sound. Sonos app tells me I have Multichannel PCM 5.1.Dolby Atmos is enabled on Tv, Digital Sound Out is set to Pass Through, and eArc in enabled. On my PlayStation I have my audio output set to HDMI Device, HDMI type as Av Amplifier, 7.1 channels and Dolby set as a priority    

1
Ken_Griffiths
1 year ago
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KayleedContributor I
asked in Home theater

how to setup my sonos ray playbar

Good day I need assistance on how to connect my sonos ray soundbar I have downloaded the app but it still does not want to connect I'm using wifi and I'm also not coming to get the soundbar ligh green so I have no idea how this work can anybody please help.

2
Airgetlam
1 year ago
K
KnuttevContributor I
asked in Home theater

Problems with Beam Gen2

Hi   I Bought a Beam which was so problematic so Sonos gave me a new one 😃The new one is falling out when I'm using it as a speaker streaming radio.It is impossible to get it back in any other way than take out the power cord.Anything I can do?       

5
K
1 year ago
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WickContributor I
asked in Home theater

How much volume can Sonos Arc/Sub handle?

Hi,My Xbox has a tendency to play at a much louder volume than my television when there is no headset attached.  Last night, the headset disconnected and the sound played through my Sonos Arc/Sub/One(s) instead - briefly - but it was pretty loud.  It was only a second or two but since I don’t typically blast the speakers, I’m mildly concerned that this could potentially damage the speakers.  Of note, they are working properly and there’s no evidence anything actually happened.  I really would like to know how the speakers are designed and if that 2-3 second volume blast could do anything troublesome. The actual volume was probably 30% max (30) but it was loud.   Can someone enlighten me? Like, how would I know if one of the eleven internal Arc speakers wasn’t working?  Thanks!

1
Airgetlam
1 year ago
F
FatOldSunTrending Lyricist I
asked in Home theater

Sound keeps cutting out from One SL's connected to Beam v1

I have a Beam v1 and two One SL’s in surround set up. Recently, the sound has been regularly cutting out on the One SL’s but still plays on the Beam. I’ll try to describe what happens.The sound cuts out from the One SL’s, and there’s a split-second loss of sound from the Beam. After a few seconds there’s another split-second loss of sound from the Beam, and then the One SL sound returns about one second later. This can happen a couple of times per minute, or not happen for several minutes. I’ve tried unplugging them all and also the wi-fi router but haven’t noticed any difference. Any ideas?

10
F
1 year ago
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RavineContributor I
asked in Home theater

Sonos Beam audio reconnect

Every morning my Sonos Beam audio does not turn on.  The devices are connected but the audio is not on.  

2
R
1 year ago
R
rugmygenieContributor I
asked in Home theater

Sonos Play 5 Gen 2 in surround (2 units) to connect to tv samsung soundbar

Is this possible?I have:An older Samsung LCD TV UN55F7060Samsung Soundbar with wireless sub2 units of Play 5 Gen 2Any way to have the Play 5s to pair to the tv and watch movies with it? Maybe use the Plays as 2 rear speakers?Thanks for your help.

2
R
1 year ago
J
JC1111Contributor I
asked in Home theater

Cant connect Sub gen 3 to Beam

I bought a beam in 2020 and have just bought the sub gen3 and 2 x One SL speakers to get sound surround. I can’t connect the sun or speakers to the beam? Can anyone help please? 

1
Mr. T
1 year ago
A
alonr29Contributor II
asked in Home theater

Sonos Five

have Sonos Saroud systemArc+ one SL (2)+ sub.Can I also add Sonos fiveThx 

1
Airgetlam
1 year ago
J
joaotlContributor I
asked in Home theater

Removing remote from app

HelloI configured my isp tv box remote to work with my playbar, but both the volume +/- and channel +/- are controlling the volume, so when zapping I also make the volume go up and down. The channel +/- also control the volume in a weird way, so after some time I need to adjust it via the app.I have looked around the app and help, but  I can't find a way to remove or replace the remote other than disabling IV, but that also means I can't change the volume then.Can anyone help?Thank you

9
buzz
22 days ago
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Handyman22Contributor I
asked in Home theater

Samsung - 55” Class Q80B QLED 4K Smart Tizen TV with SONOS Beam and 2 SONOS One units

I apologize if this has been asked, I could not find anything.I have a Samsung Q80B television.  My son bought us a SONOS Beam and 2 SONOS One speakers.  The intent was to use the SONOS Ones as 2 personal speakers to allow my wife and I to adjust the One volume to aid in hearing some things we have trouble picking up with just TV speaker or soundbar.From what I have read, this is not really the intent.  We tried having them as surround, but that did not work.  We tried them as a group, that did not work.  We now have them grouped with the Beam, which seems to work, but we encounter the lip synch issue I have read about.  I have 2 other issues that are more annoying.  First, the audio tends to “skip”.  More specifically, the audio will be playing and then just go blank for a split second, just long enough to be noticeable. Second, the One speaker disconnects from the group.  The beam will still be connected to the TV, but the Ones will not.  The light on the top is white, and if I press

2
H
1 year ago
J
Jknuth
asked in Home theater

playbar robotic sound

Have Vizio tv set to bitstream.  Have playbar, 2 surrounds and sub all combined.  After just connecting coax for antenna now some channels audio stutters through playbar like a robot so you can not hear.  Some channels are fine and does same streaming through roku stick.  PCM does not have an issue.  If I turn off tv and back on or unplug tv and playbar will then work until I turn channels or input. It is random.  Have not had a problem having everything for @7 years.  Checked for updates says up to date.thanks

3
Corry P
5 months ago
G
gendalContributor II
asked in Home theater

Advisability of doing full factory reset to resolve glitches - and how to do it if so

We have a fairly old Sonos set-up: Playbar and two Play:3 surrounds, with the TV sound delivered via an optical cable.  It used to be rock-solid but, in recent months, it’s become insanely unreliable.  For example:The Sonos app can take 5+ seconds to connect. It used to be instant. (Nothing has changed in our networking setup and the problem happened long after we’d upgraded to S2) Sound from the TV will be perfect for days and then it will just start dropping out… eg no sound for 5-20 seconds… and when this happens it happens several times.  We changed the optical cable (no improvement) and then thought it was the TV so bought a new one(!) and STILL get the issue. Music played through the Sonos app (eg from Spotify) will also periodically stop. We have a very reliable high speed fibre connection so it’s unlikely to be a connectivity issue.Given the above, I’m convinced it’s the Sonos system that is somehow messed up. Before, going down the support route I figured maybe I should just t

12
G
1 year ago
B
BobberooniContributor I
asked in Home theater

Using Virgin Media remote with Sonos Ray

I've just bought a Hisense TV and a Sonos Ray soundbar, and they sound lovely together. But like many others I've hit a problem controlling the volume with a remote.I think the TV remote is a no-go, because it is RF not IR. But I also have an ancient Virginmedia remote that controls my V6 box, and I feel that ought to work. But so far, no luck.When I go through the TV remote setup on the Sonos app it asks me to hit the volume key three times. When I do, a light flashes three times on the Ray, so it's definitely received some kind of signal. But it produces the messageWe didn't detect a signal from your TV remote. Point it directly at your Ray when you press the button.I also have a remote for my DVD player and that got further in the setup. But it doesn't have a mute button, so I got stuck at that point.Any suggestions, or am I stuck with the app and the buttons on the Ray? 

5
B
1 year ago
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Dan071973Contributor I
asked in Home theater

speakers

Hi I have a sonos arc, sub one sl. I've recently added a stereo pair of 5's but the are out of sync and can fix it. Thanks  

3
Ken_Griffiths
1 year ago
M
MorwenContributor I
asked in Home theater

Trueplay not working on iphone 14?

Hey!I recently bought an amp, sub and two fives.The amp is also connected to a pair of Dali Fazon F5 speakers.I cant get the trueplay to show in the s2 app at all, I guess it doesnt work for the amp connected to the non-sonos speakers but I thought it would work with the sub and two fives? They are added to the system as surround.I have iOS 16.2 and Sonos s2 14.20

3
M
1 year ago
TnL
TnLTrending Lyricist I
asked in Home theater

Can I use a third party sub in a surround setup - with a Bar / Beam?

The title kind of says most of it. I have a Beam and two Play1 surrounds.  I would like to add a sub to the configuration.  I have a couple of Amp devices that can drive the sub.  I have a third-party sub.Can I configure the amp as a sub driver in the configuration? Thanks!

4
jgatie
1 year ago
M
MissionspartaEnthusiast II
posted in Home theater

Sound Profile

I have intentionally not updated my Arc and the rest of the system forver after the drop sub update debacle. I now have tried to add some new music services to my app and its a no go until I updated the system. So away I go to 14.20.1. For the love of God, why can you people not stop messing with the sound profile and volume ratio???? I bought this system one way. What makes you think I want a change forced on me? Everyone flipped out about this before, and you rolled back the volume and profile changes after many updates. Now after being forced to update, I find you have done it again? The system has lost so much of its punch. If you want to do this, make it a setting that we can select for the day 1 spund profile and volume ratio. KNOCK IT THE HELL OFF ALREADY 

1
Ken_Griffiths
1 year ago
Jasvans
JasvansAvid Contributor I
asked in Home theater

What is Sonos Ray output or watts anywhere ot anything ?

what would be the output for Sonos ray or watts for Sonos ray, few customer are asking for it.

1
bockersjv
1 year ago
E
EriksatieAvid Contributor I
posted in Home theater

Music reproduction on a beam 2 + rears

Hi I have a beam gen 2 and thinking about adding two rears (Sonos or ikea). I use the ststem also for music and I’m not sure what happens on a system like this when playing music.Does the rears sound together with the beam when playing stereo music? The rears are playing left and right channels, doubling the beam? That would be a strange stereo image.what happens instead when playing Atmos music from Apple TV? I expect them to play differently then stereo music because in this case they have separate channels to play, but I rarely listen to Atoms Music because usually I play music from Sonos app, not from Apple TV another doubt is to use ikea symfonisk vs Sonos one SL. I understand from review that Sonos are slightly better for music. It’s worth the investment as rears? Ikea will do just as good? 

6
melvimbe
1 year ago
J
Jbarrios60Contributor I
asked in Home theater

adding a Connect:Amp to power surrounds

I just got the arc and sub gen 3 And picked up a Connect:Amp gen 2 to power rear in ceiling surrounds.In app set up calls for connecting both arc and amp to router via ether net wire.Is this a permanent set up or temp for them to join together?That's my ?Thanks in advance.Jbarrios60  Moderator edit: Corrected “Amp” to “Connect:Amp” as it’s an important difference for this question.

2
J
1 year ago
J
Jfons2000Contributor I
asked in Home theater

is my arc speakers broken?

Got the sonos arc and sun about a month ago. I’ve been thrilled but just noticed that the arc favors the right side a lot more than the left. Did and individual speaker test and the left speakers are having trouble playing treble and highs. Turned off true play and even reset and re paired the bar and still the same thing. Is this a setting issue or is it faulty product?

1
Corry P
1 year ago
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Whiteside46Contributor I
asked in Home theater

Audio Delay PS5 and Ray

Hi all,1 was wondering if someone could offer me some advice.I've recently purchased a ray for my gaming room, and I'm seeing some noticeable audio lag. I am about to fit 2Sonos Ones as rear surrounds and would like to get all my settings correct first.PS5 is connected to TV via 8k HDMI Cable, tv ray is connected to TV Optical Output.TV is a Samsung UE55RU7470UXXU.I've played around with the TV audio delay setting which effects HDMI-ARC, which I know the ray doesn't use, and SPDIF. I've also played with the audio delay sync within the Sonos App. I'm still not able to find a solution.My settings are as follows:PS5 Settings: Audio output - Output Device: HDMI Device (Sound Bar) Audio output - HDMI device type: Sound BarAudio output - Audio Format: DolbyTV Settings: Sound Output: Optical Sound Mode: Game Digital Audio Format: Dolby Digital Digital Output AudioDelay: 100Sonos app is showing Dolby Digital 5.1 on the Ray.Any advice would be appreciated. Thanks in advance.

3
controlav
1 year ago
T
TorkilContributor I
posted in Home theater

Beam emitting sound at volume level 0

HiI’ve recently got a Google TV stick and connected it to my Sony TV. I’m using a Beam for sound. With the new stick we often experience problems controlling the sound. The Google TV is controlling the volume through the TV, and the on screen volume display is moving at is should, but at volume level 0 there is still sound coming from the beam. If I look in the Sonos app the Google TV is controlling the volume just at is should, the app is also showing the volume at 0 when this happens. This only happens when the devices start up efter being turned off, e.g. in the morning or when we come home from work. Any suggestions? Mvh.Torkil 

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T
1 year ago
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