Skip to main content
jasonpadrowicz
Contributor I
May 15, 2024 6:54 PM UTC

Time zone changed in 80.00.08 update

After updating to 80.00.08 (iOS) and updating the system to 16.2 I was able to create new alarms (the old ones were still missing). Alarm didn’t start at the set time and it looks like they are delayed by two hours. 
I think there is currently no way to change the system‘s default time, either. 
So I might set up all alarms two hours too early and hope that it’s not automatically changed

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    34 replies

    Sam_hh
    Trending Lyricist I
    May 16, 2024 12:00 PM UTC

    After updating to 80.00.08 (iOS) and updating the system to 16.2 I was able to create new alarms (the old ones were still missing). Alarm didn’t start at the set time and it looks like they are delayed by two hours. 
    I think there is currently no way to change the system‘s default time, either. 
    So I might set up all alarms two hours too early and hope that it’s not automatically changed

    Same problem here

    Translate
      Sonomato
      Lyricist I
      May 16, 2024 12:45 PM UTC

      …same here - really embarrassing bug… same offset of 2hrs. 

      After updating to 80.00.08 (iOS) and updating the system to 16.2 I was able to create new alarms (the old ones were still missing). Alarm didn’t start at the set time and it looks like they are delayed by two hours. 
      I think there is currently no way to change the system‘s default time, either. 
      So I might set up all alarms two hours too early and hope that it’s not automatically changed

       

      Translate
        craigski
        Local Superstar
        May 16, 2024 1:12 PM UTC

        It could be time is correct, but time zone is wrong.

        I’m wondering if Sonos is now using IP geo-location to determine the location of your Sonos?

        Easy test, open a browser, go to speed.cloudflare.net, and is your location correct?

        Translate
        jasonpadrowiczAuthor
        Contributor I
        May 16, 2024 9:02 PM UTC

        Yep, location is correct. 

        Translate
        tjmacg
        Lyricist I
        May 22, 2024 9:26 AM UTC

        I am having the same issue, though my Sonos desktop controller app says that the time is 4 hours ahead of the actual time.  For example, right now my Mac says the time is 5:22 am (which is correct), but the Sonos app in the Manage Alarms area says it’s 9:22 am.  I see no way on either the desktop or mobile app to check on the time zone or to re-adjust the time.  Am I missing something?

         

        Translate
        Sam_hh
        Trending Lyricist I
        May 22, 2024 9:34 AM UTC

        I had hoped that yesterday's update would fix the problem, but unfortunately not. At the moment I set the alarm clock to 4 o'clock if I want to be woken up at 6 o'clock. There is no option to change the time zone in the iOS app and our network is in the correct time zone. I find it super unsatisfactory that there is no statement from the Sonos team here in the forum about when this error will be fixed. It shouldn't be rocket science for a software developer to fix this problem.

        Translate
          craigski
          Local Superstar
          May 22, 2024 9:50 AM UTC

          Can you try to check your IP geolocation using a site similar to https://tools.keycdn.com/geo, does it show the correct timezone for your public IP address?

          Translate
          Sam_hh
          Trending Lyricist I
          May 22, 2024 11:12 AM UTC

          Can you try to check your IP geolocation using a site similar to https://tools.keycdn.com/geo, does it show the correct timezone for your public IP address?

          It is correct

          Translate
          longtalltexan
          Lyricist I
          May 22, 2024 4:35 PM UTC

          I think what is going on here is that the new Sonos alarms are using GMT rather than your local time zone. This would explain why my alarm (US/ Eastern daylight time) goes off  4 hours early while others (possibly in Europe?) would go off 2 hours late. Can anyone from West Coast USA confirm that their alarms are 7 hours early?

          Translate
            Airgetlam
            Airgetlam
            May 22, 2024 4:53 PM UTC

            Alternately, can you delete your existing alarm, and set up a new one, and see if the new one responds appropriately?

            Translate
            Bruce
            Show more replies
            Terms & ConditionsAccessibility statement