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Contributor I
May 15, 2024 6:54 PM UTC

Time zone changed in 80.00.08 update

After updating to 80.00.08 (iOS) and updating the system to 16.2 I was able to create new alarms (the old ones were still missing). Alarm didn’t start at the set time and it looks like they are delayed by two hours. 
I think there is currently no way to change the system‘s default time, either. 
So I might set up all alarms two hours too early and hope that it’s not automatically changed

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34 replies

Trending Lyricist I
May 22, 2024 5:12 PM UTC

Alternately, can you delete your existing alarm, and set up a new one, and see if the new one responds appropriately?

I have already set up the alarm again and pointed out the GMT problem in another post. Unfortunately, no response from Sonos.

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Lyricist I
May 24, 2024 2:12 PM UTC

Pacific time here. Can confirm alarm went off 7 hrs early. 

Was not impressed to get up in the middle of the night and then not be able to find the time zone change option this morning in the app. 

We all know that this app was absolutely WRECKED so Sonos could hit their timeline targets for investors of releasing their s***** headphones, right?  

They purposely chose to release an app that screwed existing users in order to hit their investor targets. 

Brutally bad company. Fortunately, google speaker devices now have grouping enabled again. I'll be sad to take the huge financial hit of selling all my Sonos speakers but I just need something that works. 

 

Moderator Note: Modified in accordance with the Community Code of Conduct.

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Lyricist I
May 28, 2024 5:06 PM UTC

Same problem here. I’m in the Central time zone and my Sonos system clock (and 5 alarms) are 5 hours ahead.

By the way, my wife can not figure out how to use the new app. She is not a happy camper. The Sonos CEO should be saying something about the failings of the new app.

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Lyricist II
May 31, 2024 11:09 PM UTC

 I have the same alarm problem in Australia.  The problem corresponds to the GMT theory.  I am GMT+10 and all my alarms need to be set with a 10 hour difference to play at the intended time post update.  Kludgy and annoying but at least I can use the alarm now.
 

 I frankly don’t understand how the Sonos could screw up a basic NTP port call in their coding.
 

Worst part is it seems to be a smaller subset of users with this problem compared to other issues and there’s been zero response to date by Sonos to acknowledge the bug or provide a fix timeline.

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Lyricist II
Jun 1, 2024 12:01 PM UTC

Same issue here in Italy, time zone is correct but Sonos system is constantly two hours behind the real time. Impossible to set the right time, no access to any of the functions needed to set/fix the Sonos clock to real time. 

I checked into the phone and in the Mac App, no solution.

 

@Sonos  programmers, Please update the system to be able to allow manual time fix or to read the time by the network. 

thanks a lot

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Lyricist I
Jun 1, 2024 2:39 PM UTC

Yep 5 hours off here in Arkansas.

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Lyricist II
Jun 3, 2024 8:44 AM UTC

What I find incredible here is that Sonos has recently updated its App (I am using the iPhone and the Mac app) and the performance is  less satisfying than the previous version. 
As we are on the road (I have a move 1 and a move 2 device a t home), and Sonos is willing to lead its market, we are in the need of seeing minor issue as the timezone setting, which can be read automatically fo the network (my vacuum cleaner robot can do it...) as soon as possible.  I can’t read users need to set their alarm clock keeping Sonos mistake in count.

No way. so disappointed.

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Lyricist I
Jun 5, 2024 5:42 AM UTC

Yeah 6 hours early here in SLC, woke me up at 1 am wasn’t very pleasant lol 

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Lyricist III
Jun 5, 2024 9:17 PM UTC

Got an update today of the iOS app. 
Expected the GMT problem to be solved….

I was wrong…

I’m located in the Netherlands (CET) and still the alarm sounds 2 hours late! GMT time…

Is it so hard to fix this flaw??

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Lyricist II
Jun 6, 2024 2:25 PM UTC

UTC not GMT

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