Fix & Optimize

I want to build a surround system with 6 below speakers.■beam x1■One x1■One SL x1■Era100  x2■Sub miniI set beam as center, One and OneSL as Lear.However, the remaining two units cannot be incorporated into surround sound.Excluding the sub, I can only connect 3 speakers, and I would like the other two to be on the left and right front, but is that possible?

When will night mode button on the app be back?

Made the fateful decision yesterday to finally update to the v80 app...ever since not only is Sirius XM non-functional in the iOS but now also Android & Desktop apps.Yes I’ve reauthorized the app and also delete and readded the service in multiple apps (iOS & Desktop) and non-functional everywhere.  Airplay streaming from SXM app itself is only current functional means of playing. I have seen that there is a goose egg of help so far from Sonos, but hoping someone else as perhaps developed a functional workaround by now

Since the new Sonos app update ( May’24) I can longer play all “top tracks” from an artist search on tidal. It will only play one song.  The same goes for artist radio on tidal it will only play the first song you pick.  Previos Sonos app would automatically play each song one after the other.  This is something I use all the time.

During the confusing time when Sonos upgraded the system, I succeeded by mistake to set the system to wake me up 07:30. How do I delete this?

I swapped internet provider and can’t update my Sonos one tried reset and plugging into Ethernet cable ?

How do I change the speakers off of port?  Speakers are not plugged into port. 

We continue to have issues with the sonos app staying connected to our system. When I first access the system using the mobile app, there isn’t much of a delay in responsiveness - I press play and it plays within a second or so. When I switch from the Sonos app on my iPhone/iPad to another app for a bit and then switch back to the Sonos app, there is a 10-15 second delay where it will not connect to the system. If I press skip or try to change the volume, nothing happens.  Eventually if I wait long enough, it connects and is reasonably responsive again.I don’t have the issue when I use the app on my mac. Any suggestions?Thanks

I am appalled at the lack of quality and ease of use with the updated Sonos App.  The U/I is awful.  Definitely a step back.  Cannot add my music library on my MAC.  Why did you change an app that was working fine.  Was this ever tested?  Did you do any Beta testing.  This is the worst implementation of any software updates I have ever used.  Your Quality Assurance department should be ashamed of themselves for releasing this garbage.

The new Sonos App is ridiculous / massive downgrade and in certain areas does not work. Has the CEO or the Board used it? Per their last earning call it appears they are oblivious -  “Best of all, our redesigned app is easier, faster, and better. It once again raises the bar for the home music listening experience and sets up our ability to expand into new categories and experiences”.This company had a great product and have now pissed off their main base - their existing users. Short the stock. Find a new system. This App sucks. Analysts read the forums, play with the new App - the functionality is terrible. This stock should tank. 

Noticed this week that all the speakers associated with my TV have disappeared from my system.  Absolutely no sign of themPlaybarPlay 1 x 2 Tried adding them and that doesn’t work.  Now begining to worry that the other speakers in my network will soon go the same way.  Tried using the speakers using Tidal and they’re not there either.Its been 2 months now since you “upgraded” your app and since then its been nothing but trouble.  I’d like to know how I can use my system please.

Is it possible to downgrade from the last Update which is absolutely terrible? 

Since the IT outage my two Sonos one SL’s have stopped working. I’ve factory reset them, found them and attached them to the WiFi but they are not showing on the app and I can’t turn on the speaker sound to give it commands. My beam and Roam are fine. Any help would be amazing, thank you. 

I have 2 Sonos One speakers.   Can i pair both with smart tv for stereo sound? If i purchase a Sonos soundbar, can i pair both with soundbar?THanks!

playing partial songs then skipping to the next when I have started music via Alexa voice command which streams Amazon. I saw an old thread and rebooted the router but it is still doing this which is irritating.

Just when I though that thing scold not get any worse Sonos decides to tell me I need a paid Deezer subscription.I have been using the same one for years.Totally ridiculous.

How can I improve the sound quality of my Sonos system without upgrading to new speakers?

He comprado un Era 100 y no puedo instalar el asistente Alexa, solo el asistente de Sonos, que no está en español. A la hora de instalar Alexa, Sonos no puede iniciar sesión en Amazon. Lo he intentado todo. Desinstalar la aplicación, cerrar la sesión en Amazon, intentar la instalación con la tablet... Siempre lo mismo. "No se puede iniciar sesión en Amazon. Inténtelo de nuevo". Así permanentemente. Venden estos altavoces como compatibles con Alexa y no es así. El soporte técnico de Sonos no ha podido resolver el problema. Por favor, díganme cómo resolver el problema. El altavoz no es precisamente barato para que no funcione lo que anuncian en sus presentaciones. Moderator edit:Google Translate-I bought an Era 100 and I can't install the Alexa assistant, only the Sonos assistant, which is not in Spanish. When installing Alexa, Sonos can't log in to Amazon. I've tried everything. Uninstalling the app, logging out of Amazon, trying to install with the tablet... Always the same. "Can't log

How do I specify my music folder on a different windows account 

On this week’s app release and latest firmware, with Sonos app open in the background I cannot turn the iPhone system volume down to 0. If you turn down to 0 it returns to say 5% a second or so after. I’ve closed all apps, rebooted phone and opened only Sonos and it reliably happens unless the app has been swipe up quit. Also seems to be using a lot of battery. Anyone else seen this?

I’ve read here that users who never left S1 have less problems, so I was considering applying this to my SONOS Beam.Does anybody know if applying the Factory reset process will also downgrade the controller from S2 to S1 ?

When will the beam 2 be compatible with the ace sound system?

New issue. I fired up the Sonos app on my desktop today (which required an update, naturally). I then reindexed my local library to pick up a newly added record. Indexing finished. New record is not present. I have never seen this occur. Please advise.

Comment connecter une enceinte sonos de chez Ikea Moderator edit:Google Translate-How to connect a Sonos speaker from Ikea

Hello As of one/two weeks ago, the integration between my Sonos system and SmartThings system was working fine.  For example, when triggering a routine in SmartThings, I had set my Sonos Play 3 to play an audio message.  Since the new update to Sonos, this integration is no longer working.  Please could I get some support on how to fix this? Also might I add that the new Sonos app is proving to be a complete nightmare to use. I would really like to downgrade. Such massive updates should have been released in a completely separate app (i.e., when the upgrade from S1 to S2 occurred, users were not automatically upgraded; instead users had to actively download the S2 app from the App Store.)