I brought my Era 100 to Italy and it worked fine until the ridiculously poor update from Sonos. It doesn't work since the latest software update for which the CEO of the company apologized. What gives? I can connect to the Era 100, but when I select music from Apple Music, it just spins and never stops. The same thing occurred in the U.S. after the software update and them it was corrected. What can I do?
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