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Enthusiast II
May 15, 2024
Answered

Playlists completely broken with new app.

  • May 15, 2024
  • 101 replies
  • 6340 views

I searched the forum with no similar experiences. Am I the only one whose playlist editing disappeared with the new app? There isn’t even an Edit option anymore. I can’t add or delete individual songs for the current playlist. I can only replace the entire queue. It is the same for all music sources. This new version so far has done nothing better and many things much worse, this one  being the biggest for me so far. What gives? Anyone else experiencing this?

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Best answer by Toutatis

7 months on and we are still missing all of our Sonos playlists.

and at this stage, if Sonos is still listening (if they ever listened at all in the first place). I’m now out. I’ve simply had enough and my patience has ended with this platform. That’s it. The next opportunity I get to upgrade / replace speakers they will not (and likely never again will) be Sonos speakers. So long Sonos.

101 replies

Ken_Griffiths
July 8, 2024

If all of this is fixable I would need a LOT more details about how to do what.  Sonos should have considered that they needed to provide more information before hitting us with the update.

Some issues, like the changes to shared libraries for example, were widely discussed here in the community prior to the new Sonos App update and some helpful users posted guides (with screenshots) and YouTube videos etc. to help others switch their shares over to SMBv2, or higher … A few example links:

For MacOS users see this YouTube video:

https://youtu.be/kjhKhDuvgDY

For Windows Users:

https://en.community.sonos.com/controllers-and-music-services-229131/can-t-add-folder-to-music-library-913-6893981

Sonos also sent out notices via the S2 App and emails (see attachment in my earlier post) and produced this helpful guide…

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

Bumper
July 8, 2024

If all of this is fixable I would need a LOT more details about how to do what.  Sonos should have considered that they needed to provide more information before hitting us with the update.

 

Yup agreed. Saying it will change in a couple months then changing it a few days later is indefensible. They Didn’t do a good enough job with resources on how to transition.  The community thankfully picked up the pieces. 

Lyricist III
July 8, 2024

“Sonos app version 80.0
This setting is not currently available in the Sonos app for iOS or Android, but it will return in a future update.

 

As a temporary workaround, please use the Sonos app for macOS or Windows to manage and update your music library.”

This is from the Sonos help page - looks like I am correct in my original post that the new app does not work, as even Sonos agree…

SMB or not SMB

 

Ken_Griffiths
July 8, 2024

“Sonos app version 80.0
This setting is not currently available in the Sonos app for iOS or Android, but it will return in a future update.

 

As a temporary workaround, please use the Sonos app for macOS or Windows to manage and update your music library.”

This is from the Sonos help page - looks like I am correct in my original post that the new app does not work, as even Sonos agree…

SMB or not SMB

 

There’s also this help page too…

https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates

press250
Prodigy III
July 8, 2024

Hi @KathyMusic and @singgs, you are both right in that local library music has not been handled well in a variety of ways, especially for Normal People (that’s my term for non-technical users).

Here’s a post on how we got here …

And a post that may prove helpful if your local library is on a Windows machine …

https://en.community.sonos.com/controllers%2Dand%2Dmusic%2Dservices%2D229131/adding%2Da%2Dwindows%2Dsmb%2Dshare%2Dstep%2Dby%2Dstep%2D6892060

 

 

 

Enthusiast II
July 8, 2024

I must be the ultimate ‘normal person.’ ‘SMB’ and ‘Nas’ might as well be Greek to me. [And no, I do not read or speak Greek].

bintryin2Author
Enthusiast II
July 9, 2024

If all of this is fixable I would need a LOT more details about how to do what.  Sonos should have considered that they needed to provide more information before hitting us with the update.

Some issues, like the changes to shared libraries for example, were widely discussed here in the community prior to the new Sonos App update and some helpful users posted guides (with screenshots) and YouTube videos etc. to help others switch their shares over to SMBv2, or higher … A few example links:

For MacOS users see this YouTube video:

https://youtu.be/kjhKhDuvgDY

For Windows Users:

https://en.community.sonos.com/controllers-and-music-services-229131/can-t-add-folder-to-music-library-913-6893981

Sonos also sent out notices via the S2 App and emails (see attachment in my earlier post) and produced this helpful guide…

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

It sounds to me like these are fixes to access network shares. As far as I can tell, these “fixes” only fix access to the shares. I don’t use network shares because Sonos in their infinite wisdom chooses to limit the number of tracks it supports in a library. My work around for that has been Plex. But I no longer have the ability to edit and save playlists. They just plain took it away.  The option isn’t there in the new crappy app. It has nothing to do with network sharing. Please post the fix for that if there is one. 

Enthusiast II
July 9, 2024

I’ve read and re-read the Sonos report on anticipated future development of the S2 app. It’s not clear to me what the heck it means. Are they saying that access to pre-existing Sonos playlists will return? Will we soon be able to edit and re-save existing Sonos playlists and create new Sonos playlists?

https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates

I’m not sure what they’re saying, to be perfectly honest. But if those very basic functions are not going to be restored, I’m wasting my time being ‘patient’ and waiting for updates. In that case I need to be looking for alternatives for music playback.

At the very least Sonos could be clear and candid about its plans. Right now, I’m not sure what to expect.

Ken_Griffiths
July 9, 2024

I’ve read and re-read the Sonos report on anticipated future development of the S2 app. It’s not clear to me what the heck it means. Are they saying that access to pre-existing Sonos playlists will return? Will we soon be able to edit and re-save existing Sonos playlists and create new Sonos playlists?

https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates

I’m not sure what they’re saying, to be perfectly honest. But if those very basic functions are not going to be restored, I’m wasting my time being ‘patient’ and waiting for updates. In that case I need to be looking for alternatives for music playback.

At the very least Sonos could be clear and candid about its plans. Right now, I’m not sure what to expect.

There’s no queue management, or saving of Sonos playlists at the moment, we’re hoping that may come later. It’s not on the Sonos ‘Add Features’ list at the moment. My workaround for the playlists has been to create them in the Music Services, Amazon & Apple Music in my own use-case, and they then appear in the Sonos App. Similarly I create my own .m3u playlists for use with my local library. 

From what I can see/gather my old Sonos playlists, which do not appear in the new Sonos App are still stored on my speakers, so I assume they will be added back at some point. Not that I had many Sonos playlists anyway, as I have always opted to save them in the native musuc service Apps and export/import them between those services using soundiiz.

Bumper
July 9, 2024

I’ve read and re-read the Sonos report on anticipated future development of the S2 app. It’s not clear to me what the heck it means. Are they saying that access to pre-existing Sonos playlists will return? Will we soon be able to edit and re-save existing Sonos playlists and create new Sonos playlists?

https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates

I’m not sure what they’re saying, to be perfectly honest. But if those very basic functions are not going to be restored, I’m wasting my time being ‘patient’ and waiting for updates. In that case I need to be looking for alternatives for music playback.

At the very least Sonos could be clear and candid about its plans. Right now, I’m not sure what to expect.

Given the past 2 months +, best case scenario is expect months long wait unless they randomly move it the front of the line in which case could be today or later this month. 
 

imo best course of action is to use SonoPhone (iOS)  16.1 on Android and the desktop app. Airplay. Avoid the buggy af 80.x app as much as possible and your experience will improve greatly. 
 

Also if you have Sonos units with line ins attaching an echo dot, WiiM mini or picore player for example is another great option.