Controllers & Music Services

Hi - Currently I have 3 room groups. Kitchen, Bedroom and sitting room. I have one Sonos One speaker but the rest of the set up consists of a Playbar, Sub and 5 Sonos Play:1 boxes. Do you know whether I will need to have a 'newer' device (Sonos one/playbase etc.) attached to each group or does the fact that I have one Sonos:one allow me to keep the groups of older speakers working nicely when the new facility comes along? Thanks, Richard

Can't find how to rename a room in the iPad or iPhone app. Help needed.

Hi all. I upgraded my phone to Android Oreo about a month ago and suddenly it started to use insanely amounts of power, it was really hot to the touch and the battery was drained in hours. After weeks of searching and uninstalling/reinstalling of various apps I've come to the conclusion that this only happens when the official Sonos Controller app (8.4) is installed. I feel kinda naked without that particular app so I'm keen to solve it. I haven't found any traces of anyone else with the same problem. Am I really the only one? Anyone knows what to do about it?

Problems after last UPDATE to 8.5.2 which did FIRMWARE on Speakers with NO WARNING thereby pooching my system for weeks until I managed a work around with LITTLE HELP or advice from Sonos Staff.

I'm trying to reconnect Sonos with my iTunes library. It seems to see all of my iTunes music, but it can't seem to find any of my playlists (under Imported Playlists) How can I fix this?

Hi, When I swipe down on my notification bar the Sonos controls are missing. Sonos is currently running, and this was here in the past. Any advice? Cheers Cathal.

I'm hoping someone from Sonos can chime in here, as there's not a lot of concrete information in the blog post. I have a Playbar 5.1 system and am willing to buy a Sonos ONE to add Airplay 2. The blog post mentions When you group one of these Airplay-enabled speakers with older Sonos devices, you can bring AirPlay capabilities to your entire Sonos system. and the image on the airplay page shown the Playbar. But I'm confused and concerned on exactly what this statement means. I would like it to mean: "When you have one Airplay 2 speaker in your Sonos ecosystem, Airplay 2 will work on all of your Sonos speakers." But to me the statement really seams to say "When you group an Airplay 2 speaker with older speakers, Airplay 2 will work with that group." I fear that the latter is how this is being implemented, which would mean that, for example, if you have older Sonos speakers in 3 rooms, you would need 3 Sonos ONEs to add Airplay 2 to every room. Which would suck. And in partic

I would like to be able to use more than one TV or Tivo or other remote to control volume of Sonos. Kind of a pain if you're holding your tivo remote and navigating with it, but you have to get your tv remote or iphone app just to decrease or increase or mute the volume. Seems like a simple thing, my last soundbar allowed me to use at least two different remotes to change it's volume and it was a much less expensive soundbar than the Sonos.

The android controller finds my downloaded podcasts the first time I select that feature... But it doesn't seem to update the list after new ones download and old ones are removed. How do I get it to refresh?

I have 2 x CR200s and find them wonderfully easy to use, and so convenient as they just sit in their cradles. I have of course had a replacement unit due to touchscreen failure, and now the second one has developed a dead spot. Sonos will replace this for £70 which isn't too bad, but with the removal of so many functions in 5.4 (particularly EQ - what were they thinking?) I'm wondering about a different solution. I know you can dedicate an Android phone or small tablet to Sonos and even apparently connect it to Sonosnet rather than wifi. But what I really like is the ability to leave the controller in a charging cradle, and with the interface already open, so it's always ready to use. In other words, not having to leave it connected to a cable, and not having to open an app before you can use it. So here's my question, can anyone recommend a device that will work this way? 1. It needs a cradle/charging dock, not a cable. 2. Preferably small - a phone or tablet no bigger than

I need the controller that is compatible with MAC OS 10.9.5, the latest version is not compatible with my OS. Does anyone have a download link.? Thanks,

I have had my Sons Playbar when connected to the TV controlled by my Harmony Elite for the last six months or so without any problems. Recently the Harmony has stopped adjusting the sound on the Playbar and whilst I cannot pinpoint the exact time this problem stared it does seem to have coincided with the last update to the Sonos controller. The question is - how do I get my Harmony Elite to control the sound on the Playbar. The sound can be adjusted by using the Sonos app

I listen to podcast a lot and there's one function built in to the iOS Podcast app that I miss a lot when I use the SONOS, which is the 15 sec skip forward/backward.  This is useful when you missed something or when you want to skip an ad. Possible to add this in?

Sound test and voice offerings

I created an account here so I can vent. This latest version of the app is horrible. There appears to be rhyme or reason about where anything is located. For some bizarre reason I cannot search for music from the music tab. On the search tab there are buttons at the bottom... but the actual search icon is a dim thing at the top. BTW, what is with unreachable buttons at the bottom? When I am holding my device my thumbs point up, not down. On a scale of 1 to 10 the usability of this version is about minus 3.

Hi When I want to add more tracks at once to my playlist in the windows sonos app. I can't, only it's possible add one track at a time. It would be useful add this feature to sonos app. regards

I checked out the Sonos player today at best buy and have a question about inserting tracks. If I have a bunch of songs in the queue and suddenly feel like hearing a certain song can I insert that track to be played next without losing the queue ?

I have a server full of MP3 and WMA Lossless - and Sonos on the way. So I guess I'll be converting the WMA Lossless to FLAC. There are lots of utilities for converting, getting cover art, etc. Does anyone recommend one system that will rip, organize, get cover art and do other cleanup in a way that is completely compatible with Sonos? To date I only use Windows Media Player and it works well enough. J River Media Center, WinAmp... suggestions?

So when I listen to an on demand show on Apple Music via the Sonos I can't fast forward it. This is annoying because I may have listened to half of the show on my iPhone on the way home, and want to hear the rest on the Sonos. I'd have to play from the start. It can be done from within the Apple Music app on the phone, but I can't see how to do it on the Sonos.

As many of us are being thrown off of our CR100's, and forced onto an external third party device, please use this thread to say what device you will use or have tried, and advise what settings and configurations make it work. Please keep it on topic, use the "Save the CR100" thread to put the world to rights on the bricking of our functioning devices. Life must go on, The CR100 will die, lets try to help each other find our best solution. To start, I have just purchased a Lenovo Tab 7 Essential, 7" screen so similar overall size to the controller, ordered through Tesco Direct, very fast service available in 3 hours from ordering. Tesco added a discount so got it for £62, although They advertised it as the Tab 4 7" which is actually a different unit with slightly higher res and should retail at £99 rather than £69 anyway its fine at the right price. both run Android 7.0 So set it up with no security as I don't want a pin entry each time I pick it up. Installed Sono

Does anyone know when we can expect Sonos to integrate with google Home Assistant?

I am unable to edit current queue, including skip, pause, volume adjust. Diagnostic #1871781398.

I've got three Sonos units and each one has a dedicated widget on my phone's homescreen. Tapping a widget used to open the Sonos app and take me straight to that room. This seems to no longer be the case? Tapping any widget now just opens the app at whichever room was last in focus. Is this a known bug, and is there a fix on the horizon?

Hi, I just updated my Sonos software and now my 2 CR100's no longer works! There was no warning of this. Can I roll back the update? This is completely unacceptable.

Just did the update, really. Last version worked perfectly. How do we go backwards with an update. Unresponsive and slow as hell.