Controllers & Music Services

No way to roll back software updates?

i recently updated sonos app on iphone (running whatever software is before ios11). now sonos will recognize speakers (i have six sonos play:1s around my home) one day and not recognize them another. when playing music it will sporadically cut out for 8-10 seconds. system was working fine with none of these issues before app update! what am i supposed to do to fix? is it possible to re-download older app version?

is the desktop app able to play the selected music stream through the local pc/mac speakers?

Hi, The version 7.4 of Windows Controller freezes every now and then. If you guys get the Windows Error Reporting(WER), you might be seeing this across your customers. If you are not yet using WER, here's some info: https://msdn.microsoft.com/en-us/library/windows/desktop/bb513641(v=vs.85).aspx Observed the freezes on two devices, here's sample event log entries from the device I'm writing this with: The program Sonos.exe version 6.0.0.34230 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 3f58 Start Time: 01d322eda3cbfd0c Termination Time: 4294967295 Application Path: C:\Program Files (x86)\Sonos\Sonos.exe Report Id: a646faec-cf72-4662-8d37-340d61a5398e Faulting package full name: Faulting package-relative application ID: Faulting application name: Sonos.exe, version: 6.0.0.34230, time stamp: 0x453d4bd8 Faulting modul

Here's your warning, Apple device users... this is an Apple requirement, not a Sonos one... starting in July, any app updates will require iOS 11. So if you have a device that isn't running it, the time to update to iOS 11 is coming soon. And if your device can't run iOS 11, be prepared to not be able to update to the latest version of the app starting in July. http://developer.apple.com/news/?id=05072018a&1525716802

On mobile controller apps, there's now a feature where, when you select stuff to play, you get a "Play to the following" prompt that asks you which zones you want the selection to play in. Useful if you're playing different songs in different rooms, really annoying if you tend to just use Sonos to play throughout the house. Thankfully, there's a setting - "Settings -> Advanced Settings -> Confirm location before playback" - that lets you toggle this behaviour on or off. So far, so good. I leave this setting off. And I just got hit with the popup, because the setting had turned itself on. Not for the first time (after the last two updates, I found the setting turning itself on if I left my Sonos almost a day without use, because "work"). This only seems to be an issue on iPad, not iPhone, and even deleting and re-installing the app hasn't fixed things. It's an annoyance, but it also makes me wonder what other settings could be resetting themselves. Is anyone else having issues wit

Design a new piece of equipment that doesn't have lithium battery issues but functions like the CR100.

Fire tablet as controller running latest (like I have a choice!) version Sonos app. Ever since the EVIL update months back that took our beloved software away, I have had problems with the Now Playing screen staying UP and FRONT. Once I stop music, at some random point (who knows because I don't sit there and stare at it), the (nice and BLACK) Now Playing screen drops DOWN and reveals a lousy white "home" screen (not sure if that is what it is called). To start playback again, I have to arrow up to bring back the Now Playing screen. The Now Playing screen used to stay UP all the time unless I changed it. Now, it's always down when I need it. Is this by design or is there a setting to keep Now Playing UP?

I like the light background.

Has anyone figured out how to setup the McAfee firewall so that it is on and you can still connect to Sonos?

It would be great if a snooze button was added to the great alarms feature in Sonos!

It would be great if sleep timer were available at a higher level. I use this all the time and it requires four clicks to get to the setting panel.

Cr100 controller

I currently use the Sonos app on my phone to control my speaker system and it works great. However, when I go onto my app and open the playlists I've moved over from spotify to "My Sonos", I am unable to easily changed the order of the playlist or search for any particular artist on that playlist. Example: playlist "Liked from Radio" shows up only one way, with the newest music all the way at the bottom. Since this playlist has a few hundred songs, I have to scroll all the way to the bottom to play my newest music. There are no filters that allow me to view the playlist from newest-oldest, nor are there any filters that all me to search the playlist for a specific artist whose songs are on it (example: avicii). The only option available is the "Edit Playlist" option which is a huge hassle because I have to manually go all the way to the bottom and drag the song all the way to the top. If you guys could find a way to add in this filter option, I think it would be a boost to the us

Is it possible to stop the mandatory software updates? I would prefer to decide when and if I update my controller and system software. As I see it if I am happy with how my system is working why should I go through the hassle and risk making my system worse. I am very unhappy with the last iOS APP and the only reason I updated it was because the old app stopped working SONOS said they need it running on the latest software. It would make sense for SONOS to notify me of a update but until I decide to do the update my system should still be functional.

Upgraded to 8.2 yesterday, and my Pandora stations are suddenly listed by date added, rather than alphabetically. I can see no way to change the sorting method back to alphabetical. This makes it rather inconvenient to browse my stations. If there is a way to re-sort, I would appreciate the tip. If not, it would be helpful for Sonos to make both sort methods available, rather than eliminating one in favor of another.

I have Sonos on a NAS into my router. It is accessible/controlled via apps on 3 iphones, 2 Ipads, 1 Microsoft Surface, 1 Lenovo and I Apple Macbook pro 13' retina (late 2013). All work great. Occassionally one of other will have a problem when a Sonos controller update is applied. This time it is the Apple Macbook. It is saying that there is no Sonos available try connecting to the correct network. The Macbook is on the correct network. I have tried 1. Connect to existing system. Following the instructions as the app walks through I can not get any connection to the speaker. 2. Uninstalled the app on the Macbook and reinstalled. Got the same result 3. Tried as a new install but the lights on the speaker show as solid white so the app advises that there speaker is already set up, to add, continue. Pressing next takes me back to the screen instruction to confirm is a green light is on. So around in circles Can you please advise what other actions I can to to get back to where I w

I would like to have options to configure how the cross-fade works. Ideally, there would be two settings for this. How many seconds from the end of the song to start the cross-fade and the length of time in seconds the cross-fade should take. For example, start the cross fade 20 seconds before the song ends and cross-fade for 9 seconds.

A Sonos user would like to have the Radio station icons diplayed when saved in the My Radio Station Icons. Currently the icon does not show up in My Radio Station: What do you think about it?

I love the look-and-feel of the new app (running it on an iPad 2, iPhone 5C & an iPhone 3Gs in guided access mode as a dedicated controller). There was a slight learning curve - especially finding how to change rooms, enable cross fade & play tracks in the queue in a random order. I like the new layout of the main screen but was wondering is it possible to personalise the icons used under Sonos Favourites? I'm not really a fan of the size of these icons as they are significantly larger than the ones above them (ie. Sonos Playlist, Music Library, This iPad, Line In, Radio & Add Music Services) I have 4 items in my Sonus Favourites:- a Radio Station (displays station logo), a couple of shortcuts to two folders in my music library which contain playlists of artist compilations & new albums and a shortcut to one large playlist (not a Sonos Playlist) containing several hundred of my favourite tracks. Other than the Radio Station the 3 shortcuts display the default icon which IMO is

Now that TuneIn no longer accepts new radiostations being added it would be nice if Sonos could make the process of adding radiostreams easier AND I strongly recommend Sonos to let the user being able to switch between broadcast providers. I listen to broadcasters and my own streams NOT streaming services like Apple Music, Spotify etc. See here: https://help.tunein.com/where-is-the-add-station-form--r19jJ_ajz https://radio.co/blog/tunein-not-accepting-radio-stations/ I would like to know what Sonos will do about this?

I'd love to see support for Multiple Sonos User profiles. For example, my music is in one library, my kids and wife have music in another location. You allow multiple file locations to be indexed, it would be great if I could set up 1 master Sonos profile, then each member of my family, including myself, would set up there own account under the master and choose what Library\locations and music services would show up under their profile.

I must say I'm disappointed to hear that only the 3 newest Sonos devices will actually support AP2 streaming directly. I was under the impression that the upcoming addition of AP2 support to Sonos would simply be a software update. 1. Does AP2 direct streaming actually require unique hardware only found on the latest Sonos units or do I have any other option, other than to buy one of the 3 supported Sonos devices? 2. If I were to, for example, stream youtube audio from my Macbook in the bedroom to a supported Sonos unit elsewhere in the house and then group my stereo paired gen1 P5's in the bedroom, would there be any noticeable audio delay? If so, would the delay be less if I were streaming directly to two gen 2 P5's in the bedroom?

Seems this question has been brought up before, but without the feature being present? Is there no way to setup Sonos to remove tracks from the queue after playing - it's quite annoying finding something you played recently playing again as it's still in the queue / looped around or something.

I have an older Mac OS X Version 10.6.8 laptop. I have downloaded Sonos Desktop Controller onto it from the website but I can't open it, it keeps saying reason is "not recognized".  The Sonos apps work on my ipad and iphone but I can't get Sonos to work on my laptop.  Need Help!