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Contributor I
May 11, 2018

Bricked CR100s

  • May 11, 2018
  • 3 replies
  • 446 views
No way to roll back software updates?
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    3 replies

    Chris
    Lead Maestro
    May 11, 2018
    Sorry it is not possible. Sonos will give you a $100 voucher though for the CR100.

    https://en.community.sonos.com/controllers-software-228995/save-the-cr100-6800510
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    mpm18Author
    Contributor I
    May 11, 2018
    I hve 7 bricked CR100s. How can I contact the engineering department?
    Enthusiast II
    May 11, 2018
    Sonos does not provide a way to unbrick. You are unfortunately SOL, no way to roll back.