Controllers & Music Services

Basically I am very satisfied with the system. I have a few boxes throughout my house and would like the ability to set an alarm for the different play 3 and play 5 items that I have, but with individual sound levels. At this time the level you set applies to all of the rooms.

Thank you for making Spotify more enjoyable with the Sonos app by offering more than the annoying Add to Queue of the Spotify app. Play Next and Add to End of Queue are so helpful. However, please make it possible to sort albums by Recently Added, as you did for Apple Music. It is the way many of us select music. It's there for songs, but then you can end up queueing your whole library if you don't want to add an album's worth of songs one by one.

Is there any way to implement Summed Stereo (Dual Mono) to each of the Connect Amp output channels via software? I honestly don't know if it is even possible and for this reason I still have hopes. I currently have 2 separate outdoor zones (each one controlled by a different Connect Amp). When the speakers are relatively close to each other (like I have on my "Patio" zone where the ceiling speakers are 10ft apart) having separate stereo channels are not such big of a problem but when you have speakers far apart (like in my "Pool" zone where the speakers are 30ft apart) it becomes a major issue when listening to some musics. To be quite honest, even in my Patio, if you stand or sit right under one of the speakers, you don't have to be an audiophile to realize you are missing "some" of the content being delivered to the other speaker, and that is bothersome. But when you can barely hear the other speaker (due to its distance, like I have on each end of the pool) you realize that you are

Is it me or is anyone else finding it really difficult to read and see the screen. The dark colours may be nice and sexy but they are rubbish to work with. I keep having to move the screen around to try and get it in exactly the right place so that I see anything. It's a real pain!

I've installed linux mint 18.1 and moving away from windows but I'm having trouble finding a sonos app for linux. What is the best way to make this work?

The app says all speakers are connected and playing. Usually. Sometimes one of the speakers will not stay turned on in the app -- but in any case, seldom can I get all the speakers to play at the same time. I've turned them all off. Unplugged. Reset all the connections. It is really frustrating. Sonos hasn't lived up to the brand promise in a while. Any suggestions for getting my five speakers to play at the same time?

When I want to pair the Lutron Pico Audio Remote, I select the room where the remote is located (office) and then I am presented "select Sonos room for Audio Pico to control" which presents two rooms (living room and bedroom) that are attached to another Sonos setup with a different email address. And thus I cannot continue because the office room is not presented. It seems that there is no way to remove those two rooms. Please advise on what I can do to correct this problem. I have already talked with Lutron and they have indicated it is a Sonos problem. But Sonos indicates it is a Lutron issue. Any thoughts? Thanks in advance for your assistance.

Can anyone advise why it is not possible to save playlists created from music on an Android phone and is there a way around it?

Why has the compression settings gone from the new Windows App? I can't find the "advanced" section anywhere! I used this all the time as i suffer from drop out when streaming music from my PC to other rooms, turning on compression helps with this, and I switch it back to uncompressed when watching youtube video etc on PC, as there is a delay when compression is on.... It's still there on the phone app, but not the Windows version!?

My wife keeps deactivating my surround speakers and subwoofer because the sound "scares her." Notwithstanding how irritating this is to recalibrate every night, I lose my mind watching a movie that is gradually becoming inaudible. She changes it in such small increments that I don't realize it at first. Its like Chinese water torture. I feel like I'm getting the Ludovico treatment in Clockwork Orange; she's killing my one true passion!!! Please give me master user access to regulate this. I can't believe every schlep with wifi access can change SONOS settings. Its a huge fault in the system. Worse still is when my brother comes over, thinks he's captain DJ, and changes everything again.

I am an a/v installer, and have set up a dozen or so Sonos systems for customers, and recently have encountered a problem. Typically the installations consist of Sonos connects or connect/amps wired to speakers throughout homes. For a long time I had no trouble playing music that is on my iPhone just by selecting tracks within the Sonos app. On the last job, that stopped working. Now when I try to play songs, I get an error message, something to the effect of “unable to play cannot connect to media server because the media server cannot be found.” I have no trouble using pandora or tune in or anything else so far as i can tell through the Sonos app, but get the same error no matter what I try to play from my phone. I’ve now checked it on 4 different systems, 2 of which had given me no trouble playing songs on device in the past. None work anymore. Any ideas? I submitted multiple diagnostics, Sonos customer service didn’t know what to make of it.

Hi. I set an alarm on sonos in my vacation rental, but I completely forgot to turn it off. Now it will go off every day at 6am (had to wake up early to leave) at full volume! How can I turn this off? It's in another country, so I can't go there easily.

Anybody else want this? We use our system for multiple inputs. Currently we have 6 speaker systems and want to be able to define MACROS that set the input, which speaker and the SPECIFICS for those speakers. Initial volumes, balance, EQ including the Sub when attached. This will take the system to a whole new level. I have a ton of ideas on this and I really encourage you to do this. We are building a new house and if this feature isn't added, we may need to go to a much more expensive solution to get the functionality we need.

I accidentally played some music at 100% volume on my pair of Sonos One speakers. The music sounded distorted and very loud. Probably because I have the bass and treble set to about 75% in the equalizer settings. I know distortion/clipping is especially bad for a speaker. The torturing lasted for about ten seconds. Is there someone from Sonos or someone else with knowledge that can tell me if this damaged/degraded my Sonos speakers?

* allow me to access the Information screen from items in the queue, or on the Now Playing screen. * have the Browse The artist facility include composite albums where the artist contributes tracks, but doesn't own the whole album * allow me to access track tag data not indexed by Sonos; ie. Genre, Composer, Conductor, Lyrics, Date Recorded, Date Ripped, Original Title, Involved People, .... If I have taken the trouble to tag my music with a this data it would be good if the Sonos controllers could display it back to me. * allow link across to Artist or Album data stored in public places such as wikipedia or Last.fm (eg. http://www.last.fm/music/Gotan+Project or http://en.wikipedia.org/wiki/Gotan_Project or the same at the album level) I have difficulty seeing what value it delivers in its current form. ... I have a computer in my hand ... it has an "information" button, but it just seems to a lame little circular facility showing just what I could see already see, but didn't ans

Yes we have guest WiFi, but employees are on internal WiFi to access fileservers and resources. And no one has Admin access to install the Sonos app BUT Spotify has now added a Sonos feature and Spotify can be downloaded WITHOUT admin approval or install password - so the onus is now on Sonos to be able to protect playlists on the company Sonos systems. I would NEVER recommend a Sonos system to a corporate business for this one reason. Clients are here and then someone throws on heavy trap rap and N this and N that or whatever. And now it looks like the IT dept has no control over their employees and or systems and there's no way to know who made the change for a reprimand - ridiculous. HIGHLY RECOMMEND A PASSWORD ONLY SYSTEM. It's been 4 years now we have been asking for this and nothing. Sonos = No STARS. #FAIL

I would like to see a feature where you could have any small history of the last three or four things that you Listen to. For instance Sometimes I won't be listening to a More upbeat Kind of music And then I will take a nap for an hour or two and switching to A Ambient spa kind of music But then I want to go right back into what I was listening to when I wake up I have so much music I can always remember what exactly it wasIt would be nice if there was just a small history. Tell me what you think guys.

I'd already been getting sick of the numerous updates to the controller app, but 8.6 did at least seem to have fixed a couple of things that were going wrong in 8.5. But the latest controller (android) update has been a farce and seemed to have broken various things that were working absolutely fine. - "Show Lock Screen Controls" - doesn't work - "Allow Volume Control on Home Screen" - doesn't work - starting the Sonos controller when something is already playing - it says no music is playing/ selected. I have of course uninstalled, reinstalled, reset it, and frankly am well and truly sick of the amount of dicking about required for what used to be so simple. (edit): about 5 minutes after posting this I reset the controller again, and finally - 2 days(?) after installing - it's working as it should. I have absolutely zero interest in Siri, Alexa or Dave the talking chimp. Please stop fannying around with the controller and just let us use our (quite expensive) speakers! If

The Manage tab on the controller on my Windows Vista PC has a number of items greyed out, including Library Music Settings and Update Music Library Now. These would presumably allow me to play my iTunes music on my Play 1, but, without them, I’m unable even to find out. How should I proceed, please?

Hi, Is there any plan to make the account optional again? It’s getting to an annoying point having to login or change the account email address each time a player drops out of the network. I have a Bluesound system as well (different location) and although this also suffers from occasional network issues with the wirelessly connected players, it’s very straightforward to get it solved. It’s getting to a point I will drop the Sonos setup in favor of Bluesound which works without any registration whatsoever and has far less network issues. Sonos, you’re become Bose, great marketing but poor customer experience. Sorry I have to say that. Hope you will get that snappy experience of pre 8 software version back anytime soon.

I just completed the update and the first thing that struck me was the loss of the settling and calming blue colour to the text. Is there any way to get the blue text back? I find the blinding white light approach much less visually appealing - particularly the large white blocks where rooms are grouped together. Any way to set up a toggle switch so that those who prefer a particular colour can select that colour for the text?

Since the update my iPhone and iPad will not connect to my Sonos system. My partners iPhone and iPad still connects so I know it’s not a problem with my WiFi settings. I have uninstalled and reinstalled the app on both devices and rebooted the router. Any help / suggestions would be greatly appreciated.

After speaking with both Chromebook and Sonos, still no solution to get Sonos to connect to wifi through Acer Chromebook. It had been working for 8 months.

I knew the new crippled desktop controller was coming because I read it here, but when I actually took the 9.2 update there was no warning at all. There are going to be a LOT of very surprised desktop users out there. There's a few on the forum now, but adding a warning to the pre-upgrade message would save Sonos at least some of the forthcoming vitriol.

Am I missing it, or is there no longer a sleep timer option in the new iOS/Android apps? It's still available in the desktop app but that's a real pain when I want it to turn off after, say, half an hour (usually at bedtime) and do not have the computer on. I do quite like the new app, but that's a bit poor. I was trialing the beta as well and logged that sleep timer was missing a few times. My comments seem to have not been noted! 😞