Controllers & Music Services

Has anyone in the US got one of these yet? They replace light switches and can control Sonos amongst other things. UK release is hoped for 2018. https://www.brilliant.tech

Hello fellow Sonos fans, Although I am a huge fan of Sonos, there is a problem that's bothering me. I know I'm not the first person to ask for 5GHz support on Sonos speakers, but I hope this time we can engage in a constructive discussion. I also hope for Sonos employees to get involved. What feature am I asking for? The possibility to connect 5GHz compatible Sonos Speakers directly to 5GHz wi-fi. Before anyone rushes to come up with any reason why this is not Sonos' strategy, let me tell you a few things. I'm a network engineer, specialized in wi-fi. I live in a crowded area in the centre of a reasonably big city. My 50 sq m apartment only has 2 rooms. The spectrum is crowded with wi-fi networks, certainly in 2.4GHz but also 5GHz has a few channels that should probably be avoided. Therefore I only use 5GHz wi-fi for my main devices and even have 2 accesspoints. There is a 2.4GHz network present for devices like printers etc. Let's just say wi-fi is excellent in my home. Everything

Yesterday Sonos removed “from this device” function from my apple iPhone. From their previous communications I knew this was coming but hoped that they would leave it as an option, even as a somewhat flawed option. I am aware of the workaround fixes, they do not fit my needs. I have a NAS, my library there contains thousands of additional music files that are not on my phone. I do not wish to hear most of them on a regular rotation nor do I wish to search thought them everytime I would like to hear a particular song or artist. Additionally, the “from this device” was great for the Speakers in my children’s rooms as there is material on my NAS library that is not suitable for them, but they could play freely from their devices, on which I manage the content. There will be people who respond that say this is just one minor feature, but the number of threads on this topic indicate that the use of this feature is widespread throughout the customer base. There will be people who respond

So I upgraded my sonos controller on macos 10.10 because it wouldn't let me go ahead without doing that and now I get the message "The Software on this device is outdated.... blah blah blah." If I understand this correctly, I need to throw out my perfectly working 17" MBP and buy a new one because the economy needs a boost? Can you check if you can also somehow disable my sonos speakers so I have to buy new ones too? Or is that too much to ask? Snark aside: how do I get my music playing now given that I will not be upgrading either my laptop or my mobile?

I refer to the fact that Sonos just announce, with no thought whatsoever, that they are dropping support for IOS devices. I think this is absolutely disgusting and totally abhorrent. What a way to treat loyal customers. I have Play 1 speakers and the big white box that sits under the tv. I spent a lot of money on this, which , as a pensioner living alone I had to struggle to find. The kit is only just over a year old. It is now going to be useless. Then there is the vast amount I have shelled out buying the music to play on Sonos from ITunes. Well over a grand and you just blithely announce I won’t be able to play this music any more. This is a disgrace. An absolutely diabolical disgrace. I do not play the music in any other way, only on Sonos. My evenings are now going to be distinctly quiet. I needed Sonos to remain sane. What a total waste of money. What absolute swines Sonos are. Your pathetic alternatives are just that - pathetic. Buy some new speakers. Absolute insulting nonsense

Hello. My name is Ben Smith and I head up Product Management for Experience, Software, and Developer Programs at Sonos. I wanted to get more feedback from you all on your expectations for Shuffling tracks in your queue. I have reviewed the feedback on ask.sonos.com and received e-mails from a few of you (via our CEO John MacFarlane), but I wanted to get a better sense from those of you who use Shuffle, how your really want it to work. When you select shuffle what do you want to happen? What don't you want to happen? Thanks! Ben

I was considering getting a Sonos connect to connect to my AV receiver. The one thing I'd like to be able to do is if I wanted to listen to Sonos through that stereo do I have to power on the equipment selected the input and then I'll have access to playing Sonos through it? I was kind of hoping the Sonos connect could wake up or power on the AV receiver.

Hello everyone! I have sonos vlanned and working well with my Android app from my home network to my iot network. On my iphone app, I seem to have to stay on the IOT network or the app loses the ability to control music that is already playing. It can start new songs, but not pause or stop them. Once the phone gets rebooted, the sonos app loses sight of the system. I setup the sonos originally on Android. I can use both phones at the same time on the same network and only IOS has this issue. On Android I have no problems joining IOT to adopt a new speaker, switching back to home, and the app works smoothly every time. An ideas to get my IOS device working as well as my Android device? Thanks for any help.

Hi, I'm a real Sonos fan, I like the service very much. But unfortunately I think there's one very basic feature missing that would make our life so much easier. I had this situation time and again, I wanna watch a video from my pc or phone, I wanna stream a youtube video or a movie on my pc or phone, or even listen to my voice notes, and I wanna stream it to my Sonos speaker in whatever room I am now. I was looking for solutions here on the community, and while there is some complicated solutions to solve this problem for a computer it's not easy, and I didn't found yet a solution for a phone/tablet. the best solution would be Sonos should add in the desktop and mobile app version a feature: broadcast your device sound to stream all sound from this device to the Sonos speaker of the room you choose, just like a bluetooth speaker. It's ironic actually, that Sonos is investing so much effort to add all streaming services to fit the need of everyone, when this solution will automati

Add a feature so that Sonos can display lyrics for songs - maybe hook into Tunewiki or something similar.

I have my entire music library - 35,000+ songs on shuffle in my queue. Is there any way to save my place? It's kind of a pain to scroll down so many songs after going away from it.

Hi all, I have released a Sonos controller for the web browser. It’s still in development, but I think you’ll really enjoy it. Merry Christmas! Check it out here: https://github.com/Villarrealized/sonos-web

I have a semi open-plan living area with Soundbar, Sub and 2 x Play1 speakers (set to surround) in the living section, then 1 x Play1 in the kitchen area which also contributes to the overall surround sound. When I change the volume on the Sonos app I can group all three speakers to change at the same time but when I use my TV remote it only changes the living area speakers and not the kitchen one, creating an imbalance of sound. Is there any way of setting up the 3 x Play1 speakers as an overall surround (rather than just two, left and right)?

We really enjoying playing our TV through the Sonos sound bar/base and grouping in other Rooms so that we can hear what's happening on the TV while wondering the house - especially the kitchen. We'd like a way to "lock" a Group's volume levels together to behave like a master level, keeping them relative to one another and being able to bring them all up/down when using the TV remote or adjusting the volume on any of the Grouped Sonos speakers. Currently, when I use the TV remote to bring the Playbase volume down the Play5 speaker in the kitchen keeps blaring away making it impossible to talk between rooms. Conversely, while in the kitchen, I'd like the volume button on the TV Grouped Play5 to behave like a master volume slider again so I can lower the entire zone to make it possible to talk to family in the other room. The only way today I know to do this now is to open the app on my phone which is really inconvenient especially as I roam the house. So not sure if there i

I have had a sonos setup for years. Today I get a message on my controller telling me to “finish setting up my sonos account” to CONTINUE using my system. Help me understand why I paid thousands for this system, spent a large number of hours dealing with issues (setup and otherwise) only to be told I HAVE to log into the sonos servers to keep using my system. I’m not updating until I get clarity.

I just talked to support about how we can not set up a Sonos using a desktop application anymore. Why was this decision made? It seriously handicaps our ability to deploy systems to our customers. We deal with commercial customers who do not have wireless access to the networks that sonos is on, as well as residential customers with vlans separating the WIFI from the audio/video devices. Most of our customers will never even use the mobile sonos app as they will be operating their A/V systems from Crestron touch panels. Combined with the inability to set static addresses, sonos just continues to indicate that they don't want the business of the commercial and high end integrator. If sonos only wants to be selling to end users then that's fine otherwise they need to stop making things more difficult for integrator.

I allways browse by artist and then their albums in ordor of when they came out. Suddenly I have to scroll down a couple of hunderd albums because every album the artist appears on is shown by release date aswell. Can you please revert to the previous way of album listing when the appear on albums where below the original artist releases? It is verry anoying and i have had to swich to the spotify app, I prefere the sonos app but I am not going to scroll through a list of hunderds of albums for that one I wanted but couldnt remember the name of.

I have my Sonos controller on several iOS devices but after the most recent Sonos update I cannot start the Sonos Controller on my iPad with iOS 9.3.5. (it's an older iPad and iOS 9.3.5 is the most recent iOS for that device). I can start Sonos controller on my iPhone iOS 11.0.3 and then the iPad with iOS 9.3.5. picks that up and I can then continue to use the iPad with Sonos controller to choose music and so on. Not a huge thing and I have a work around but something is not working as it should, the Sonos 8.1 Software release notes say iOS 9 and higher. Can you let me know how to fix the problem?

ENHANCED PLAYLIST MANAGEMENT SUGGESTION: Provide a means to better manage user generated playlists. Functions such as sorting, duplicate finding, copying and merging user created playlists would be of real value. Maybe even provide a way to do this organization and editing without having to have a playlist in use. Just combining two playlists and identifying duplicates would be very helpful when assembling and updating a list of favorite songs for a particular listener, event, artist or genre.

My paired Play 5's and sub have a good sound but the small drivers need assistance of tone controls or loudness filter when listening at contrasting volumes. When raising Play 5's volume from around 40/50% to higher, the bass treble boost feels too much, I got the impression that it is either on of off. Navigating multiple menus to manually switch off the loudness filter is awkward. There have been earlier posts with people stating that it is variable relative to volume. Approx 6 months before this post, I presented this as a question, to which a Sonos rep stated that loudness is not dynamic, they offered to forward the suggestion of linking loudness and volume to development. I searched for info on how Sonos crossovers etc work but found very little. Before I get the SPL meter and test tones out, can anyone can provide some juicy links to independent tests which demonstrate any differences at various volumes and filter settings?

I've updated my Crestron TSW-760 to the latest firmware (1.002.0016.001) and when I launch the native Sonos app, it wants to check for updates. On the attached screen, I tap "update" and nothing happens.

Beyond frustrated. Tired of calling support, them changing random things and assuring me that it will "work much better now." I can never just open Sonos and play music from my library. Not once. But the solution is never the same! Sometimes resetting the router works, sometimes restarting the software works. Every time I want to turn it on that means 30 minutes of troubleshooting, and half the time I can't fix it and give up. And then it will fix itself and randomly turn itself on 30 minutes later and scare the sh*t out of me (but the software still says it can't connect so all you can do is pull the plug on the speaker). Controller is a PC (sony vaio), connected to wi-fi and plugged into a hard line. Music I want to play is in my library. Have a Sonos Amp and a Play3. There are a couple other things on my wi-fi (2 android phones and an ipad). No major sources of wi-fi interference. Fast internet. Most common error is something like "Cannot clear the queue" or "cannot play song"

I know this topic has been asked in the past and Sonos has not added the feature, but I will ask again. Can Sonos or is there another way to allow guests on your WiFi Network to ONLY be able to add music to the end of the queue? While I allow friends on my wireless network, I hate it when they try to add songs and do "play now" instead of add to the end of the queue. It would be nice to have the "owner" only allow guests to add to the end of the queue and/or have an approval before songs are added by none owners. Any thoughts? Mark

Rread all previous discussions, please tell me where a simple turn off button is located!

So I live on a military base and I use base wifi and I have trouble updating my play 1. I can't just go connect to a router and update that way I only have wireless with no router of any sort to access. How would I go about updating my play 1