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plannedobsolescence
Contributor I
July 13, 2019

The software on this device is outdated

  • July 13, 2019
  • 6 replies
  • 1606 views
So I upgraded my sonos controller on macos 10.10 because it wouldn't let me go ahead without doing that and now I get the message "The Software on this device is outdated.... blah blah blah."

If I understand this correctly, I need to throw out my perfectly working 17" MBP and buy a new one because the economy needs a boost?

Can you check if you can also somehow disable my sonos speakers so I have to buy new ones too? Or is that too much to ask?

Snark aside: how do I get my music playing now given that I will not be upgrading either my laptop or my mobile?
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    6 replies

    controlav
    controlav
    Lead Maestro
    July 15, 2019
    Your Mac is too old to be useful for Sonos now, you didn't say which mobile device you have but the implication is that it is too old also.

    However, based on the message then something managed to update your system, so maybe there is hope after all. Hard to be sure as no sonos message that I am aware of ends with "blah blah"
    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    Misfit
    Enthusiast II
    July 15, 2019
    Sonos System Requirements


    Supported OS versions
    • iOS devices running iOS 10 and higher
    • macOS® OS X 10.11 and higher
    lwalper
    Contributor I
    August 18, 2019
    So my 5th Gen iPod touch is now considered to be junk? It's running ios 9.3.2 build 47260210.

    Is there any way to go back to a Sonos app version that will work with my hardware?
    lwalper
    Contributor I
    August 18, 2019
    Or, perhaps, because the Sonos player is still under warranty, and it no longer works, perhaps I can return it as being manufacturer defective.
    buzz
    buzz
    Grand Maestro
    August 18, 2019
    lwalper,

    Sonos does not support back leveling the firmware. SONOS requires iOS 10 or higher. Apple is forcing this issue. Apple introduces new features that require a updated iOS, users demand that 3rd parties (SONOS in this case) incorporate the new features. In some cases the older Apple products do not have the hardware capability to support the new iOS version. Apple makes it very unattractive for developers to support discontinued features. For example, your iPod Touch SONOS controller supports "Play from this device". Apple is pushing everyone to use Airplay2, but older SONOS hardware cannot support Airplay2. In newer versions of iOS the underlying support for this SONOS feature has become unreliable and this is forcing SONOS to drop the feature.
      lwalper
      Contributor I
      August 20, 2019
      Thanks for your reply.

      SonoPhone (available from the PlayStore - by an independent developer) works well. It would seem that Sonos - in the interest of continued customer satisfaction - would freely provide this app (or something similar) to their trusting buyers. Who knew their costly hardware purchase would go dead in a few months due to planned obsolescence regardless the source? Blame Apple, if you will, but it's an industry wide aggression against the customer. You can do better than that. I'd heartily recommend avoiding the purchase of your product. Unless you can successfully "incorporate features" and still provide a functional product (which the developer of SonoPhone obviously has) you should close your doors in an admission of failure and just plain honesty.
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