Controllers & Music Services

Can I use the Amazon music app on the Sonos beam without using Alexa? I know you can use the Sonos app but I prefer the Amazon app. I just want to cast to it like I can with the Spodify or Pandora app. Thanks 

so has anyone been selected to be a beta tester? if so what did they send you and how long did you get to keep it for? i am an avid audiophile and  electronics guru. been building  and fixing computers and electronics since i was 12 work in IT administration professionally   and run my own side bu9iesnes total electronic solutions. i would be the perfect beta tester as i have beta tested for multiple platform 1 being Microsoft and their newest OS before it comes  out. thank you much and god bless!

I have my Sonos Beam connected to my Dish Hopper and TV via HDMI.Suddenly yesterday, after I played some music on the Sonos system via Airplay from my Mac (iTunes), my Dish remote stopped controlling the volume on the Dish_TV-Sonos setup. The other controls on the Dish remote, but the volume and mute controls do nothingHow can I restore control of volume  to my Dish  Hopper remote? TIA Caroline

I can’t find all Finnish radio stations in Sonos. For example the traditional Jouluradio is missing. What is the reason?

I have purchased a 4K laser projector (Optoma UHZ65LV) and also an Apple TV 4K.  In common with other people on these forums I want to create a Dolby Atmos surround sound set up using Sonos kit.  I currently have purchased the SUB and two One SLs…..    so I will need to fill this in with an Arc and another two One SLs I assume. On to the questionNow from reading the forums I understand that when using Apple Airplay 2 to connect to Sonos you lose all the Dolby Atmos information.  You just get stereo.  So can someone explain - given that constraint - how do I achieve my desired setup ?   Bearing in mind that in a large room you have the projector at one end.  Connected to the Apple TV via HDMI.   And then at the other end of the room you have the screen and this is (obviously) where the Arc will be installed.  So a wired solution would be quite a stretch …I am technically competent, but I am a complete newbie to cinema / surround sound / etc.  So go easy on me :-).  Appreciate any help 

My Google-fu is failing me here, I can’t find where to subscribe to Sonos Radio anywhere in my profile, is the subscription product available in Australia? 

I heard from a friend of mine that technically, S2 is possible on S1 hardware - and all it takes is for Sonos to enable it on your system (which seemingly they can do remotely, presumably though your log on account).I’m told that if you have a big enough setup (ie. you’ve spent enough money with them) and make enough of a fuss, they’ll enable S2 for you. I have no idea if there are limitations once done, but S2 isn’t wildly different from S1 anyway, so probably not.Anyone know any more about this?

Hello all, I would like to add a xmas radio, but it doesnt work :(Would somebody be so kind and check if link: https://stream.funradio.sk/xmas128.mp3 works after adding to the sonos radio?Thank you very much

Unable to complete true play with my device, telling me it’s not supported

My 2,300-CD music collection is on a network-attached storage (NAS) drive labeled E:\Music Library.  It is a 1-Terabyte external Hard Drive (HD) dedicated solely to music files.  I designated that Path in the Sonos Music Library Settings. By and large, I can play what I want to hear and create Playlists.  But: Q1: on the NAS HD, Windows Explorer shows “Van Morrison” for the file folder with that artist’s CDs.  But, when I see that artist’s listings in Sonos, it shows “van morrison” rather than Van Morrison.  What the?  Where can I edit the Sonos file directory to fix this silly discrepancy?  Q2:  using Windows Explorer, I moved the CD “Easy Pieces” FROM the “Lloyd Cole” directory TO the “Lloyd Cole & The Commotions” directory.  However, Sonos insists on still showing that CD as a Lloyd Cole release.  What the?  I DID do “Update Music Library Now” in Sonos with no resulting impact.  Do I need to change a Sharing Setting for my File Management fixes to be seen by Sonos?  Is there a “

Hi - on my Sonos page on the app currently my music service is Spotify. I’m changing to Apple is there a way to change the default? I can’t seem to find an option within the App. Probably missing something basic!  thanks 

I have had no problem with Sonos until I updated my mac to Big Sur. I like to play the music continuously and adjust it at the speakers----lower, higher, no sound. Now Sonos drops for no reason, then I have to go to my computer and restart.   I usually play Pandora.  Any help out there? 

This problem seems to have started after my Windows 11 intstallation. When the controller is opened on my pc at first everything is displayed as normal but once my mouse cursor starts moving over different tabs (like Select a Music Source/Sonos Favorites or Select a Music Source/Sonos Radio or the FILE, EDIT, MANAGE, HELP tabs...acually everything displayed on the Sonos Controller!) they disappear. They then reappear when my cursor moves over them but then after a bit completely disappear and I have to restart the program. I have uninstalled and reinstalled and also ran as Administrator to no avail. Any help on remedying this annoying problem?

With the S2 rollout earlier this year, the Playbar was listed as a compatible product that supported Qobuz 24-bit playback.With the latest update, Amazon Music Ultra HD (24-bit) playback is not supported on the Playbar. Can anyone (maybe a Sonos rep) please confirm that the Playbar still supports Qobuz 24-bit playback?Much appreciated!

It seems so basic and obvious that a timer needed to be added to Night Mode. Baffled how this was overlooked. Frustrating that it’s not there.  Please add it. It’s been YEARS now. Wtf. 

Can anyone tell me if it’s possible to turn off the 3min idle mode on a Sonos One? I’ve checked the app but cant seem to find a setting.Every time the device goes into Idle Spotify needs to be connected back to the speaker.https://support.sonos.com/s/article/256?language=en_USThanks  

Hello all. I recently upgraded my Playbase for the Arc.I also subscribed to Amazon Music unlimited and was looking forward to hearing HD and Atmos music on my system (Arc +Sub + 2 Play 1s). Using Sonos2 app  I am informed that the song on Amazon I am streaming is Atmos.However when I look at  About my System/Sonos System Info during play that there is not an Audio in showing on the Arc.My question is if the app shows Amazon Atmos is playing should the Arc also show  that Atmos is being recieved and  playing?When my TV passes through Atmos the Arc tells me that is what it is playing (Atmos,5.1.2.1 etc) so I am confident that all is ok.The Arc does not tell me what it is playing from Amazon music,Should it say in About my System “Audio in : Dolby Atmos” (or something similar) or is my configuration not set up correctly for Amazon Music Atmos and HDThanks 

HiAfter the recent update I have tried to play Atmos music on my Arc. Searching for ‘Dolby Atmos’ on Amazon music via the sonos app on my iphone I get no results. If I do the same on the Amazon Music app I get a playlist ‘Best of Dolby Atmos’. Even if i specifically search via the Sonos app for a playlist ‘Best of Dolby Atmos’ i get no results. Can anyone help please?

Hi.I’m blind and using screen reader talkback on my android phone. Earlier Sonos has worked perfect with talkback and I have used it for many years now. Since version 13.4 Talkback no longer reads my sonos tab. When I activate my sonos tab and try to move between the controls I get “can’t connect to sonos” message. No matter what i Do. If I switch to library, system or search it works perfect and I can listen to music, radio and podcast without any problem. If I turn off talkback and let a sighted person use my sonos tab it works perfect. But with talkback on it only says can’t connect to sonos on that tab. I tried another little older android phone and the same appears on that one too after updating Sonos app to 13.4 and 13.4.1.I hope that can be fixed soon.Best regards Tony 

I have a Sonos arc connected to a LG c1 TV . All good. I'm trying to play Amazon Atmos music on my Sonos arc from the amazon music app. When I use the app and cast  Atmos tagged music it reverts back to hd . It's only when using Amazon music through the Sonos app that it appears to be playing Atmos music , but the Sonos app is poor compared to Amazon music as it doesn't tag Atmos music very well.  Why doesn't it play atmos music on the arc through the Amazon app (when in its marked to do so ) I'm using android . What am I doing wrong   

hi All, When all my speakers are playing the same playlist, I may need to adjust the volume of the playback in one of the rooms. Noticed that when I use the physical control on the speaker to turn up or down the volume, the volume is modified on ALL speakers. This is frustrating, as in some rooms the volume is fine and does not need adjusting.   Is there a way to adjust the volume on individual speakers without impacting speakers in other rooms when they all play from the same playlist? Any suggestions will be greatly appreciated!  Kenny

Seeing as this question was first asked 3 years ago, we still do not seem to have integration with Sonos and Google audio books...…Has there been any movement in this regard?

Hello.  I have a Sonos beam connected to my Sony xbr 55x900f.  I am connected to the hdmi(arc), but when I go check the system status on the Sonos app, it always says that the audio is in stereo pcm…..the audio settings on my tv is set to Dolby digital, but the Sonos app always display stereo.…. I am just trying to get the optimum sound from my beam!!   Thanks for helping me!!

With the recent announcement of Amazon HD music support I was wondering if your playback source effects if music is HD or not. I stream my music via wi-fi from my Samsung Galaxy S21 Ultra and am not sure if playback is in true HD or do I need an external converter. Thanks for your help.

This is still a ongoing issue for me no matter how many times I reboot, reinstall, etcit now plays silence for the first 10 seconds of songs sometimes along with the usual faults - song not encoded correctly skipping past added next song.I used to love my Sonos set up but over the last 6 months it’s been absolute rubbish. Im still not sure if it’s a Sonos, spotify or router fault. will this ever be solved? I was at one point thinking of buying a roam but with how this lot performs I don’t think I’ll bother.  so frustrating 🤦🏼