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SM6XGP
Contributor I
Dec 10, 2021 4:03 PM UTC
Answered

Sonos controller for android 13.4.1 no longer work with screen reader talkback.

Hi.

I’m blind and using screen reader talkback on my android phone. Earlier Sonos has worked perfect with talkback and I have used it for many years now. Since version 13.4 Talkback no longer reads my sonos tab. When I activate my sonos tab and try to move between the controls I get “can’t connect to sonos” message. No matter what i Do. If I switch to library, system or search it works perfect and I can listen to music, radio and podcast without any problem. If I turn off talkback and let a sighted person use my sonos tab it works perfect. But with talkback on it only says can’t connect to sonos on that tab. 

I tried another little older android phone and the same appears on that one too after updating Sonos app to 13.4 and 13.4.1.

I hope that can be fixed soon.

Best regards 

Tony

 

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    Sotiris C.
    Sotiris C.Answer
    Sonos Staff
    Dec 14, 2021 11:26 AM UTC

    Hello @SM6XGP , thank you for reaching out. We are aware of this issue and working on a fix but unfortunately have no timeline to share.

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    1 reply

    Sotiris C.
    Sotiris C.Answer
    Sonos Staff
    Dec 14, 2021 11:26 AM UTC

    Hello @SM6XGP , thank you for reaching out. We are aware of this issue and working on a fix but unfortunately have no timeline to share.

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