Controllers & Music Services

Hi , will there be a dark mode for the Sonos ( gold ) app ??

I had to make a Beta app update today, and while majority of my system still works ok, the Connect:Amp is not.  I am not able to play anything from the amp now after today’s update (10/27/21).  Does anyone know how to either find this issue or remove the beta app so I can go back to the S2 app instead? 

The songs master quality from TIDAL aplication downgraded when connected to Sonos speakers. The same efect appear if I connected to Sonos one speaker or to Sonos ARC + SUB + 2 Sonos one.The quality is downgraded from Master to HIFI.A year ago, I've read at the comunity forum that it going to be fix at S2, but it not heappend yet.When sonos will support TIDAL's master quality? 

I am new to this so please bear with me.I have a Western Digital MyCloud EX2 Ultra hosting a Twonky Server (Version 8.5.2-5) to provide access to Pictures, Video and Music. All works fine except the Music will not play on my Sonos Play1 via the Sonos app (Version: 13.3 OS:S2) loaded on my (Android) mobile devices.The Sonos app sees the Music (Folders, Albums, Tracks) but says “an error occurred while adding tracks to the Queue (701).On the Twonky Server, the Sonos support option is OFF. This is because the text warns that the option prevents Windows Media Player running on the same machine, from sharing media. I did once set it on, but the required server restart failed (I am using a Windows 10 laptop to configure the Twonnky Server). I have also read that “The Sonos feature included in Twonky is not functionally supported. WD support Sonos using SMB”.I do not really understand what that means but have also read “I’ve activated (SMB1, SMB2, SMB3) and (NTML V1 and NTML V2) and I’m able

Hello   I recently noticed that music quality when listening thru spotify connect is better than airplay. I normally prefer to use original streaming app than Sonos S2 for listening.  Anybody else also noticed the difference when listening thru spotify connect vs airply?

One of the things I regularly use Sonos for is listening to Audible before I go te sleep. Of course the audio on Sonos is waaay better than when I listen to audible on my phone, but there are some downsides when using Sonos instead of my phone for this, especially when it comes to sleep mode:In the Audible app (when using my phone/headphones instead of Sonos) there are 2 sleep mode options I really like:choosing a custom time for sleep mode (they give some standard options, but you can also select after how many minutes you want it to stop, whereas Sonos only gives some options (15 minutes, 30 minutes, etc.) choosing the option “end of chapter” for sleep mode; it will automatically stop after the chapter. (Even better imho, would be if you could choose after how many chapters/tracks you want it to stop).Is there any way to get the above on a backlog/wishlist?

I am successfully importing playlists into my desktop Sonos app with a *.m3u extension.  I would like to be able to also import playlists with a *.m3u8 extension, which is an updated version of the older one.  Sonos will not import these.  Am I missing something or is this “normal?”  Both versions are pretty old, so I’m surprised Sonos doesn’t recognize the latter.  If this is normative, will you add it to “new features” in a future release?

About a year ago, I came to the conclusion that I do not want SMB1 in my house anymore for obvious reasons. So I moved away from the music library towards Plex which I experience reasonable but cumbersome at the same time. Still it works. But….Plex needs port forwarding 32400 and since a couple of days I`m using threat management on my router gateway and guess what: there are multiple ‘sources’ knocking on that particular port every day. This is for me a ‘no go’ with Plex remote access unless someone sees alternatives using Plex without keeping that port opened (question 1  ).So assuming I need to say goodbye to Plex (I only keep it alive for Sonos which is rather heavy): what are my alternatives in the current landscape of Sonos services to connect Sonos to the music on my Synology NAS (question 2).  

I want to delete my Western Digital storage unit from Sonos but cannot find how to do this.

I can't to use my 2 new Symfonisk bookshelf speakers, because I can't to make a Sonos account. The app says that they sent the verification e-mail but I didn't get it. I checked my spam folder too and I tried it thousand times but it doesn't work unfortunately. Help me please! 

Sonos One + Android phone with large flac libary on phone. I have a lot of playlists in my Android music player (Black Player EX)How do I play these playlists in the Sonos app? I SEE all my music, and I see my playlists in the Sonos Playlist area, but the playlists show no tracks, and when I try to play them I get an error: “Unable to add songs to the Queue” My music library is on an SD card, not the phone’s native storage. Right now, on Sonos I am confined to playing albums and tracks. That works fine, but I NEED MY PLAYLISTS TO ALSO WORK. I have no other source of music. Please tell me how to solve this!

A. More Sonos overlap of music playing, ability to like, heart, thumbs up, etc.  B. Likes, playlists and other show up from YouTube, spotify, audible, Amazon music, pandora, etc. In a current/main feed, last payed music, and visual previous search  C. Integrations from apps likes and playlists from other apps visible. Using better APIs with other companies apps. D. Songs played by other devices not using my account to show up or allowed to be saved to my playlists.  These suggestions would assist in Sonos creating better playlists via algorithms for what we are generally listening to across all your accounts.

I wish Sonos would have the sub adjustments on the same screen as the EQ. It would make fine tuning the sound so much easier, especially when A/B testing more/less bass on eq versus more/less bass on sub setting.It would also be great to have the option to save different eq and sub presets for different kinds of music (or tv). Anyone agree?

Whelp.  The one saving grace was a way to open Pandora, then feed that to Sonos so you could still use the “I’m tired of this track” function.  No mas.  And I’ll tell you why that stinks: When you hear a song played so much that feature allows Pandora to keep the genome data on you accurate while not repeating songs often.  But now you must either chose a thumbs down to the track (which will alter your music preferences), or you can forward past that which gets annoying after a while.  Not too sure who decided to take their ball and go home, but Pandora and Sonos definitely seem to playing on other courts and that’s unfortunate.  Also a primo reason to go with a speaker system that doesn’t carry the various burdens Sonos does.Oh well.  Unfortunate, really.  But I guess we evolve.

Fixed. Turned router off & on

It would be very nice if the Apple Music plugin for the Sonos app in iPhoneOS allowed better control - for example, if you’re browsing albums by an artist, there is no way to sort alphabetically, date released, etc. Also, when an artist has a ton of releases (usually a lot of singles), the process is a big mess - it would be very helpful to allow sorting by album/single/live release, etc. There should also be a shuffle feature to play all the music by an artist randomly.

I’ve been holding off updating to S2 because I expected it to be painful, buggy, and a mess to set up, and I wasn’t disappointed. I was finally forced to it in hopes that it ould solve the inability for Sonos to add Apple Music on Android. No luck with that BTW - it’s broken with the S2 app as well,So I installed the S2 app, and first it tells me it can’t find my Sonos system (Sonos One stereo pair), Then it decides that it did find them after all (same bug on a 2nd Android 11 device). Then it tells me that my speakers are incompatible. No further information or suggested course of action. Guessing that it wants me to update the speaker firmware (and why wouldn’t it tell me that?}, I dug down until I found a System Update option. It then logged me out and I had to log in again. But finally I got it to do the speaker update. It then recovered to match the original S1 functionality. No improvement I can see, and Apple Music remains broken.And of course now I discover that my Windows 7 de

It seems that the iPhone only presents the Sonos controls (play/pause, volume, skip) in the Lock Screen when Sonos was the last app used. It would be very nice to have this available anytime the Sonos system is playing.

In our old flat two products were listed in Settings / System: “Ceiling speakers” and “Soundbar”.  We used to select one or both speakers.In our new flat we only have the “Soundbar” but “Ceiling speakers” is still incorrectly listed in Settings / System.  How can I delete “Ceiling speakers” from the products list?I have tried everything, both through S1 and S2 controllers.  Nothing has worked.

HiI have ended my premium account on Deezer as I would like to subscribe a premium account on Spotify instead of Deezer.Will the Sonos application be able to find all the titles in my Sonos playlist without any trouble? Or will I have to recreate all my playlists in Sonos ? (Meaning, does Sonos look for the titles on any platform independently from the music platform? Or is a title linked specifically with a music platform, meaning if the platform falls, the title is not available anymore in Sonos?) how shall I proceed? thanks!

Every time I open the sonos controller on my laptop it asks me to update. when I do this it fails. this has been happening now for weeks. There is no error number on the message.Current version is 13.3. its a windows laptop btw.I tried uninstalling and reinstalling the app which didn’t work.Sonos support has been hopeless here in Australia. Unable to get a person on chat and the bot assumed I was updating speakers. So I emailed the CEO Patrick who ignored my first email a few weeks ago. Just emailed him again now.Any suggestions please?

I have this set PC speakers with a great remote, it's just a dial that doubles as a button and it has almost the exact same set of functions as the touch controls on sonos products.But as a remote it just sits on the desk waiting for me to hit it, no having to pick up my phone etc etc… I had a quick look around and I see a couple of options for sonos remotes but curious to know what successes people have had, and also failures.Control for the sonos Five and Amp are what I'm most interested in.

The most recent Sonos update means that I can no longer update my music library, which sits on a Windows 7 disk, and Sonos are no longer maintaining the Windows 7 app. I still have the library so I won’t do any more updating of my Sonos products but is there any other way that I can update the library given that I can’t rollback the update? (I do think it’s **** that Sonos can knacker my expensive system with updates. Apart from costing my pocket, it’s very wasteful of the Earth’s resources. There ought to be a law and soon there might be in the EU and UK.)

I am looking for a Brennan type machine that can rip CD’s to its own HD that I can then use in my SONOS system?

I’m stuck in a loop here.  I have a group of 3 rooms.  I want to adjust the volume in one of the rooms on the app, but I can’t.  That group has “3 issues” meaning, 3 speakers that “need” to be updated.  So when I click on the group it just takes me to the update screen.  I try to run the update, it fails (code 30), now I’m stuck and can’t change the volume of the speaker. My only solution is to go into the room and manually adjust the speaker using buttons.  It requires a ladder to reach this speaker.  Am I to fetch the ladder each time I want to adjust the volume a few clicks? Seriously, this is very stupid for the price I paid for the product.  I have 13+ products, not all in reachable places, and they are always complaining about being out of date.  People say they’re not “forced” updates, but they are in the context that 80% of their features don’t work until you update them.  The speaker is still usable if it’s hardwired to your TV and you use the buttons, but that entirely negate