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Contributor I
Oct 12, 2021 8:34 PM UTC

I don't receive the verification e-mail

I can't to use my 2 new Symfonisk bookshelf speakers, because I can't to make a Sonos account. The app says that they sent the verification e-mail but I didn't get it. I checked my spam folder too and I tried it thousand times but it doesn't work unfortunately. Help me please! 

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2 replies

Lead Maestro
Oct 12, 2021 8:55 PM UTC

Contact Sonos Support and they should be able to give you a verification over the phone:

https://support.sonos.com/s/contact?language=en_US

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"Receive with simplicity everything that happens to you." - Rashi
szabeeAuthor
Contributor I
Oct 12, 2021 9:05 PM UTC

I tried to call that number but they never answer the phone... 

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