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Contributor I
Oct 2, 2021 2:45 PM UTC

Delete old speakers from my Sonos account

In our old flat two products were listed in Settings / System: “Ceiling speakers” and “Soundbar”.  We used to select one or both speakers.

In our new flat we only have the “Soundbar” but “Ceiling speakers” is still incorrectly listed in Settings / System.  How can I delete “Ceiling speakers” from the products list?

I have tried everything, both through S1 and S2 controllers.  Nothing has worked.

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    2 replies

    Lead Maestro
    Oct 2, 2021 3:14 PM UTC

    The ceiling speakers will disappear from the list on its own after a prolonged period of it not being detected on your system.

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    "Receive with simplicity everything that happens to you." - Rashi
    Oct 2, 2021 3:14 PM UTC

    That is very odd because the app just shows the speakers it sees. Have you tried uninstalling and reinstalling the app? 

    I am not clear how you could try both the S1 and S2 apps. Is the soundbar in an S1 or S2 system - it cannot be both?

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