Controllers & Music Services

I love the performance and function of my Sonos speakers, but I’m tired of the cult-like following required for me to use Apple devices so I switched from an iPhone to a Samsung Galaxy s21. Now I’ve learned that Sonos and Google aren’t friends and that I have to choose between the phone I much prefer over the speakers I enjoy. It looks like Google lost the patent lawsuit and hopefully pays Sonos whatever you’re due, now can we please support casting so I don’t have to deal with mom & dad’s quarrel? I paid a premium for your speakers, and my phone, but I can’t send the audio from the apps I want to use to my speakers because why again? The app that I’m trying to use is White Noise by TMSOFT because it helps me sleep and there aren’t any good continuous alternatives on Sonos or Pandora Compatibility isn’t a lot to ask.Scott

Spotify on laptop amd phone wont connect  to either of my 2 sonos speakers in my second sonos system. My phone spotify connects correctly on my first system at a different location. Any ideas how to resolve this ?

Hi, just a quick Q regarding release notes. My S1 system is at 11.2.12 and says that an update is waiting. However, checking the sonos.com site for S1 release notes brings up just one page with details for Sonos releases that stop at 11.2.6.Where can I find release notes for current software?Thanks in advance, Steve

Greetings, We have a Sonos system in our home. Does anyone have positive or negative experience or advice with using Apple Music vs Spotify over a Sonos system? For the most part, all of our devices are Apple products (computers, tablets, phones, etc.).Any tips or tricks on how to optimize it?

The search to remove the beam from my system isn't clear or I can't seem to find where I delete so I can add the Arc?

This has long annoyed me, and finally decided to research a bit. When using the Search function in the iOS app, there seems no logic to the order in which albums are listed. Searching here I can see there are loads of threads on this subject, most of them years old. I also see the suggestion that the music service determines the order, but surely Sonos can alter that at UI level (or allow the user to choose!)Is there now some way to do this that I'm overlooking? As it stands it's easier to use another app (Apple Music) to locate the album I want, then return to Sonos app to play it. That's a pretty poor user experience.If still an issue, any hope of getting it enhanced?Thanks!

There are dozens of posts in this forum related to this issue from as far back as 7 years ago. This should be a very simple addition to the software. I play music from my TV all the time and want to be able to use my Sonos Ones for Full Music Playback and not Ambient mode when playing music from the TV. Then when I want to watch an actual movie I want to quickly be able to switch back to surround mode.  Please please listen to your customers!!

Hello,  Is there any news about the much requested alarm fade in customization options?It woudl be great indeed to have the possibility to manage the Start Volume, End Volume and Ramp Up Time of the alarm function  and i’v read multiple posts about that so i’m apparently not the only one to wait for that!Thanks

Hi all,Anyone knows whether this can be achieved ?I would like that my Philips Hue lights dance with the music that I am playing through the Sonos app.This works fine when I’m playing music through the Spotify app. However it does not work when I’m playing music through the Sonos app (although Sonos and Spotify accounts are synchronized).Thanks,Thomas

Hi all - I have come home today and my Sonos S1 app will no longer connect to any devices or wifi. I am getting a screen like this:  I have bee running and old bridge with older Play:1s and a Beam. I have tried fixing it in the S1 app, and have also tried disconnecting the Bridge and connecting the Beam directly to an ethernet cable whilst using the newer app. Neither of these seem to work. As far as I’m aware I’ve granted all the permissions I need too in iOS. No changes to my router which is a BT Smart Hub (an original one). I’ve tried the workaround of turning off the 5hz on this with no joy. Does anyone have any suggestions or know of any recent BT/iOS changes that may have happened. I have read through the older topic about the BT smart hubs and doesn’t seem applicable here? Thanks!!!

I know this has been posted before, but I don’t think an adequate solution has been offered. Like others, I don’t want anyone who is on my WiFi network to be granted access to my Sonos system by default simply by having the Sonos app. I realize guest networks are a thing, but this is not a solution for multiple systems on the same network.  I would like my Sonos system to be accessible only by me, and if possible, users/accounts to whom I’ve given access. This would also be less of an issue if the Sonos app didn’t randomly forget which system on the network it is connected to, and try to connect to the wrong one. This has happened on a number of occasions.  So this post is a combination feature request and bug report I suppose, but I’d take the feature request in a heartbeat.  Thanks for reading. 

I am using Navidrome & Bonob to self-host my music library for the Sonos from Synology.  No SMB1 but you do need Docker.https://www.navidrome.orghttps://github.com/simojenki/bonobThe below instructions assume Docker is already installed and running on your Synology NAS.  I am on DSM 7.  Hopefully this helps some folks.  BTW - This works on S2 but doesn’t work with S1.Download deluan/navidrome:latest(https://hub.docker.com/r/deluan/navidrome)Create container, click advanced settingsCheck enable auto-restartChoose Volume tabAdd a couple of folders:Folder: “path to your music/” Mount path: “/music” (Check read-only)Folder: “/path for container data” Mount path: “/data”(I just created a “navidrome” folder inside of the docker folder in file station) so mine looks like:Folder: “docker/navidrome” Mount path: “data”Choose Network tabCheck Use same network as Docker HostChoose Environment TabEnvironment – default settings are all goodApply then next, check “Run this container after the wiz

I just tried to set a new alarm, but it says I have to delete one. Go back a step and it says no alarms set. They all disappeared. Help. 

I keep on reading that according to Sonos very few users are still using their “Music Library” accessed by the archeic SMB version 1 protocol. I hate to break the news to the software engineers from Sonos - but the reason very few are still using it is purely because SMBv1 is extremely unsecure and was superseded by SMBv2 more than 15 years ago. Furthermore Sonos appearently only accepts the ridiculously unsecure authentication protocol NTLMv1 and the “newer” NTLMv2 that was introduced more than 23 years ago.So - the reason that very few users are riscing their network infrastructure is simply because they do not really have a choice - do they?On the other side - Sonos could implement SMBv2 and NTLMv2 support in their S2 line.One could even dream about full SMBv3 and Kerberos support …..However - I do not see that move from Sonos - because they claim we do not use NAS anymore.

I noticed over the weekend that when I stream from Roon to my Sonos system, 24-bit files are now streamed in their native resolution (up to 24/48). Previously, everything was downsampled to 16-bit. It seems that a Roon update from October enabled 24-bit streaming to Sonos. Anything higher than 24/48 is downsampled to either 24/48 or 24/44.1, but this means that a large portion of my library is able to be streamed natively without being resampled. I appreciate the Sonos and Roon teams for continuing to work on giving us this capability.

I know this has been requested before, but trying again :) I’ve only owned my Arc (+sub +surrounds) for a week, but I’ve already had a couple of times where the TV cannot see the Arc via HDMI-ARC so I get no sound. Having used other HDMI-ARC connected sound systems, this seems to just be a fact of life and I don’t think there is anything specifically wrong with my Sonos gear or set up. A good old ‘turn it off and on again’ is all that is required to fix it, but that is unfortunately an utter nightmare as the Arc power plug is buried away where it is very hard to get to. Please, please, please can we have a reboot device/system function in the controller app. Or even a key combination on the unit itself to get it to reboot. Apple provide the ability to reboot Homepods from the Home app and it is very useful.

I would like to see some new features in the iPhone app.  the introduction to screen widgets. Controller, what’s playing, alarm on / off an Easier way to turn an alarm on and off from the app.

Hi everyone. Sorry if this has been answered already but here’s my issue; I have just moved house and inherited a Sonos Connect Amp.  I have done a factory reset on it. I have brought my multiple Sonos One’s over and re set them up. They are all working (using the Sonos S2 app).  when I try add the amp it tells me I need to do this using the S1 app, so I switch to that app and as soon as the app opens, I get a message telling me I can do everything on the S2 app now. So I switch back and it’s just sending me in circles? any help would be appreciated.  thank you 

So now Dark mode is enabled?  It’s in settings-app preferences-appearance.This must have been part of 13:3:2  but I’m sue it wasn’t turned on then.  Seems to have been activated later, or maybe I’ve only just noticed, although no one else seems to have noticed either😳 

I’ve recently seen ads and promos being served via the iOS Sonos app.   I find it annoying and I don’t appreciate it, but does anyone else know about it?  

Hello,I’m using a tp-link P7 mesh wifi network (tp-link setup in access mode).I’m NOT using sonosnet.All my Sonos speakers (S2) work fine around the house but ios controller app (both on my iphone or ipad) has a strange behavior when I’m moving from room to room:app work ok then I go into another room everything looks fine on the app but no  display update to show speakers state, queue position, etc when I’m trying to do anything with the speakers from the controller (play/pause, changing source...), the app say it cannot connect to the speakers….The app works fine after a restart but if I move in another part of the house, it will not be able to connect to the speakers anymore until restart of the app.Any idea ?Thanks, Denis 

Hello, it is quite appalling that you have no released even a public TestFlight of the Sonos app, for Trueplay, let alone addressed the reality it is tied to iOS/ipadOS version, more so than hardware. I am sorry that I kept up with my security updates and that your dev team cannot, despite access to dev releases etc. it’s not exactly as if you did not know version 15 was coming, let alone the iterations. I suppose the Google lawsuit captured that dev time. I am disgusted at your company and when your support tells me to use an android device, just is an absolute joke. Also, we cannot roll back formally as iOS/ipados14 is unsigned now by Apple. I have tried many of my devices and, all on the list, just pfffyttytt..,..  Thanks for actually trying in dev team. Please elaborate on a firm date for full functionality in this bait and switch. I mean come on it’s inexcusable what you’ve done and more so looking back to see it months and ago, then now again. Own your crap and fix it.     

This is really frustrating for the investment.  Sonos needs to cease with these popup ads in the controller immediately!

Is there a way to add a song from a currently playing station to a Sonos playlist that doesn’t stop the station from playing?

Just starting this up again and hoping for an official reply…. im not sure what you’re paying your dev’s but from experience adding Dark Mode to an IOS app is frankly nearly as easy as typing this request… multiple threads and requests…AND ITS STILL NOT DONE. Sonos. Srsly sort this out. If not an actual reason why you’d not do it?  cue “customer is always right” etc etc…