Controllers & Music Services

How can I disable the Sonos iPhone app haptics (volume slider) without disabling haptics globally in the iPhone settings? If no control exists, please add it. 

Hi - Has anyone successfully group a stereo pair of Play 1s in the same room as the Connect? I have a Connect set up and a stereo pair of Play 1s set up, but the S1 app won't let me have them be in the same room. If I select "Porch" for one of them and then attempt to set the same room for the other, "Porch 2" is then listed in the room choices and not just "Porch." Arrgggghhh!

I’m dredging up what seems like an older topic, but one with conflicting answers out there--connecting Sonos to an iTunes database on a Sinology NAS.A few months ago, my Sonos system stopped connecting to my iTunes database, hosted on a Synology NAS with their latest DSM software. I'm not sure if the problem started with an update to the Synology’s DSM, or something else. I deleted and re-added the library, but to no avail. It’s odd, the library indexes, but whenever I try to play a song it says that the file cannot be found. I did some initial online research, and saw that there--at least previously--had been issues because Sonos would only work with SMB1. But then I saw other posts that suggested the problem had been solved.Fast forward a few months, and I finally had the time today to call Synology support. After two calls, nothing solved, second tech said they’d call me back in five minutes but never did.First tech had me change settings to permit SMB1 communications, despite dire

I've spent hours on the phone with tier 1 and 2 and no one knows anything about setting up a media server or how to troubleshoot the errors they generate. Even the email follow up link the last guy sent me generates a system error. Sonos is worse than Facebook. 

How can I play playlists that I created on Spotify on my Sonia system. I have already added Spotify as a service on my Sonia but I can’t find a way to reach my Spotify library playlists to play on Sonos

Can anyone assist in adding the BBC Sounds to Sonos services. I've followed the usual process for adding the service but as soon as I return to Sonos app I get a message stating unable to add account? Any ideas out there?

Hi, I can't seem to find Twitch on my Play 1 speakers. I usually use either Alexa or my Android phone to use Sonos. A few other music streaming services are available, like Mixcloud. Will Twitch be available? A lot of my favourite DJs only play on Twitch.

Hello,I would like to suggest a new feature for the iOS App of Sonos. It would be great to have profiles for the EQ that automatically set at a given time the EQ according to a preset config/profile.E.g.: I could create two EQ profiles that automatically adjust the EQ once a given time is reached (skipping loudness in this example); “Profile Day at 8AM” with Bass +10 and Treble +5 and “Profile Night at 9PM” with Bass -10 and Treble +0.→ That is it for the basic feature! The Sonos sound system seems to be currently unaware of the night/day time and does not adjust accordingly.Most of my home and/or smart devices etc. are “going to sleep” (and “wake up” as well) at a given time I set; dimming the light, filtering blue light etc. and that would be an awesome feature for the sound system as well. More ideas for fine-tuning or extra features:Support different profiles for different days; this way weekends could have “a little extra hour of full sound” or something like that. Smooth transiti

There is a nightmare I have where i can’t log in to a really important site because I can’t remember my password, or at least the one I can remember isn’t accepted. However, there is a “forgot your password” button and I am emailed a reset password email, which I follow, to a new password that is accepted by a website, a forum, but not where I want to log in.ON the Sonos App. I am baffled that this nightmare has come to life: Sonos app asks me to log in but doesn’t accept my password. I reset and am directed to the website. When i go back to the app, again I am told the password is incorrect, but I can reset my password. And so the merry go round continues. I know the propagation of the password information can take a few minutes, or that you can’t update an account that doesn’t exist. Doesn’t apply. I also thought I should update the app, that might fix it. Oh, you need to login to update... So how is it reset my password on the Sonos app is broken and how do i log into my Sonos app s

Hey I’m sure this has been asked before but having spent some time searching the forums I can’t find a definitive answer.Can I play Apple Music Lossless audio through my Sonos system? My understanding is that this isn’t possible through the S2 app, but does this work via Airplay? ThanksRex

Hi, I am unable to connect to my products after upgrading to iOS 16 on my iPhone 13 Pro Max.I’ve made sure there is no interference, VPNs and such.I’ve deleted and reinstalled with no luck.My wife can still connect fine as she is still on iOS 15. Any advice?

Hi, I got a Sonos One, set up the app, connected Tidal, all works great.Is there any way to get autoplay to work through the app? Normally, when you finish a playlist on Tidal, it switches to “track radio” and plays continuously . Can’t seem to find this option though the Sonos app. Thanks

Hi,I’m implementing my own SOAP Webservice based on the provided WSDL. At the provided WSDL the trailing slash is replaced by a # before the action.Ex.: http://www.sonos.com/Services/1.1#searchAt my implementation the action URL si the followingEx.: http://www.sonos.com/Services/1.1/search So the calls to my SOAP Webservice fail with the following error:System.Web.Services.Protocols.SoapException: Server did not recognize the value of HTTP Header SOAPAction: http://www.sonos.com/Services/1.1#search. I’ve already added my custom music service to the device at the APP but I get no calls to the API My Web Service is implemented with C# ASMX

hi guys...can you please help me to update my sonos product?….am not able because am using an old firmware

Hello there everyone, is there anyway to connect the sounds from my computer (ie Youtube) to my Sono system?

I’m looking to add Amazon music to my browser on Sonos play1. When I go to the list of music providers through the services & voice tab it brings up a list of providers with Apple Music being at the top, yet Amazon music isn’t there to select (I’ve scrolled through & tried searching for it), neither is Spotify for that matter. Does anyone know how to resolve this as I only pay subscription to Amazon music. I’m in the UK so it should be there shouldn’t it?

Have xfinity plex box  and play 1 speakers cut out on commercials. Anybody know how to fix this? Is this an xfinity issue?

I am trying to control the sound volume with a remote. I have tried my Chromecast remote and my TV remote and in both cases it only controls the Beam volume not Sonos 5 although they are grouped

Hi,I have just taken over a series of sites that have Sonos at each location, primarily with multiple connect amps at each.The systems have all been created with different accounts, some logins are known and others are not.If we need to reset a site with 8 connect amps on as the login is unknown and updates cannot be applied do we need to remove all amps from the network and add them back one-by-one? Then add at setup we can add the connect:amp(s) to a known account?

How do you fast forward or rewind when playing a song?

Hi All,Today I was a bit experimenting with the Qobuz app. I like using the Qobuz app more than the S2 app to be honest. But with the Qobuz app I need to use AirPlay 2. Is the streaming quality the same as using the S2 app? I can’t tell the difference to be honest 🙄Qobuz is claiming to do 24-bit 48 kHz on the Sonos system (if the source is also in that particular quality, if higher, it will get downscaled to 16-bit 44,1 kHz) Should airplay2 deliver the same quality?

I set an alarm for 9am on my Sonos move. I can no longer use the Sonos app with WiFi so I can’t disable the alarm. Please help

Hello everybodyI would love to listen podcasts from the Italian Radio Rai.Is there anybody who soved this problem?Thank you and have a nice day!

does in ceiling speaker have to be cabled ?

I have a holiday rental property with Sonos speakers, and I use a several iPhone SEs in guided access mode as controllers, sat permanently on charging docks.it seems if the iPhone battery is allowed to run down, or it is force restarted, then guided access is now turned off.Is there a way to ensure guided access stays active and guests cannot ‘fiddle’ ?