Controllers & Music Services

Hi! I have the Beam gen 2, sub gen 3 and two Ones as surrounds. I much prefer the way music sounds when played in a 2.1 setup (ones + sub) rather than the whole 5.1 system. Is there a simple way to switch from 5.1 to 2.1 in the app within the room? I’ve seen topics on this matter from several years ago where the sonos forum staff replied that it would be forwarded to developers. I can’t be the only one that wants this functionality?

Hi, could someone from the beta program contact me. I have had a beta account for several years, however after testing and participating in the program for a considerable period of time, I have received no invites or participation requests in over a year! Have tried to find out why, however if you are not part of a project, it’s appears impossible to contact anyone from the beta group!

I would like to be able to listen to Radiooooo.com  Is there any way to suggest radio streams to Sonos?thx merci

Hi everobody,i sold my receiver and my Klipsch speakers. But i kept my turntable, my phono preamp, my Sonos connect, my Sonos play 1 and 3. I wanna play my turntable in my speakers thru my connect. I read this article When i had my receiver, my turntable was grounded to my preamp and my preamp was grounded to my receiver.So my question his: do i have to ground my preamp to my connect? Because there his no ground on the connect. Thank you.

I listen to a radio station called Adagio FM using MyTuner Radio.It has a sister station called Entranced FM but it is not on MyTuner Radio (nor TuneIn). How can I listen to it’s audio stream on Sonos?http://adagio.fm/http://entranced.fm/

Often get this message on my iphone while listening to music! This happens when network is working fine, wifi is good on phone and other devices, etx - nothing changed, then, “unable to connect.” And I can't stop the music or adjust volume. Fix is to reboot everything over and over. System is Play:1

I have some old components, so can’t upgrade to S2. On the S1 app, when trying to ‘add a service’, I get a message “App update needed.” Does “update” mean upgrading to S2, or is it just a new version of S1? In other words, how do I add additional services to S1 without updating to S2?

I just  updates from S1 to S2. Glad that I can turn off some ancient protocols on my NAS. But one thing seems weird to me. The S2 app itself seems super ugly. Maybe it’s only supposed to run on a phone? (I’m on an iPad).It’s strange to me that the player is this brownish color (see uploaded screen). And the player part doesn’t change with light mode and dark mode. It’s always this brown. Also, the library access pages seem kind of ugly. In the default skin they are like gray on gray. What’s up? Am I doing something wrong?  

How do I use s1 app?

To the old-schoolers out there like myself clinging on to v8.4 (for reasons of old hardware), it seems finally to have been killed by MacOS Monterey (at least on the desktop app) as Sonos now longer responds: I am restricted to the iOS app only and am kicking myself for updating my OS. If anyone knows of a setting or hack to bring it back to life, please let me know. My 3rd party MBS app still works (although not properly).If I were to update my Sonos version does anyone know which is the latest version of the system to definitely work with an S1 (not S2)? Do I even have a choice?Thanks! 

HiI’m about to upgrade a Gen 1 Connect for the Sonos Port. Am I correct in understanding that 24 Bit steaming is only available via Amazon Music, and Tidal is still only CD quality at 16 Bit? 

I have a Niles gxr2 whole house system installed with wall mount display and keypads.  i bought the apple 30 pin to composite cable. I connected the 30 pin to niles and the red white part to so os connect generation 1 audio out.. when i play a song i don’t gear any music coming out of the speakers  the niles wall plate say “source connected” when I switch to ipod but the mute button always stays red for some reason.  what am I doing wrong. Could someone please help?

This is crazy! The shuffle button always worked for years and now its gone (With Apple Music when I select my apple music).  But if I go straight to Apple Music, the shuffle button is there. Anyone know how to fix this? I called Sonos and they said they couldn’t help me but would take it under consideration.   Without a shuffle button, I would never have bought my two systems.  Sonos has to do better than that. 

I have a ray and surround sound through an amp. I paired the remote and it says it is set up on sonos app.  The volume bar goes up and down on the screen but the volume doesn’t change when using Tv remote. The sound is coming out of the sonos system and not TV speakers so it is connected but not working. Any ideas?

Here we are years into this issue and on the most recent iPhone, with the most recent iOS update and the most recent Sonos app it still doesn’t show in the iOS Lock Screen?No Airplay connected, nothing has the controls, no AirPods it’s just one room with one Sonos product and one iPhone. And still no Lock Screen. 

I need to control various Sonos sites from my IOS device.  Works fine until I leave site; using VPN to remote into the site via cellular doesn’t work.  IOS app binds only to Wi-Fi adapter on IOS and doesn’t recognise that I’m routing via the network that Sonos is on.  Anyone found a solution?

I have several Sonos speakers. I want to reduce the volume of just one speaker. How can is this best done?What I do at the moment on my Andorid app is this:(1) First tap the volume dot for the whole system. This shows the volume settings for each speaker. I often play at a low volume, such as setting number “9” which means there isn’t enough space on the slider to tap to the left of the volume indicator dot.(2) Next I tap to the right of the dot (which increases the volume) and then use the smartphone’s volume control buttons to lower that particular slider’s setting to.That’s a very clumsy way of doing it. Is there a simpler and better way?

I have having issues with the Sonos app. When I search for a song/artist-album, for example, Miles Davis… the result will appear in multiple services.  I usually like to play through Spotify, but I can’t get down to Spotify on my list of services. I try to scroll past Amazon and SoundCloud and the app ‘jumps back up to the top. It is super annoying- I can see Spotify as the next service, but the screen jumps back to the top before I can select it. Any ideas?

For the last couple of months every time I start up the Sonos app on my S21 phone, I can’t scroll the My Sonos tab either across to show more radio stations or down to show the BBC Sounds options. Sometimes it allows me to scroll across but not down and other times no scrolling at all.If I press Edit then Done in the Edit screen without changing anything, the scrolling works OK for the time that the app is loaded, but if I close and re-open the app it goes back to not scrolling again. 

Afternoon all,Bit confused. Removed a SUB from the kitchen environment and replaced it with a new one. Only reason was the colour! Kitchen redecorated in white and a white sub fitted in more 😀 The (removed) black sub I created a location for in our Hall / Stairs area. That area already has two pairs of B&W CCM 682’s in ceiling … one pair in hall, one pair on landing. Also an existing Sub on landing. Tried to add that and indeed the device was reset and added to the environment. But when I try to add it to a room, only three Amps are visible. Interestingly the new black square Amp’s. The slightly older Connect Amps do not show in the app yet they are S2 compatible. The Hall/Stairs/Landing device is an S2 Connect Amp. Arguably it could benefit from an upgrade to the 125W unit but surely that should show and allow the second Sub to be added to it? Any ideas on that? I’m going to do a full network reset tonight and see if that helps. it’s been a while since it was all rebooted. The S2

Hi,I’m sure it’s been asked before but can’t find the answer… How can I use the Sonos app on my phone to connect to my car speakers via Apple Car play? Thanks!

Can I get my sonos system work from a laptop ? If so what do I need to download gone on the sonos website clicking the button for download and nothing Can you also get the app to work on I pad ?  cheers 

Hi all , I'm using the S2 app for my beam gen 2 and I get the notification in the notification drop down menu on my android phone but when the TV is off the notification defaults back to the last radio station I had on but also I can't use the " remove notification" button , it does nothing, if I remove the home screen widget iam then able to remove the drop down notification, thing is , I like the widget ! Definitely a bug with the app .  

Since a recent update this stupid screen pops up, and you have to piss around with the app for five minutes to get rid of it.Ironically it's blocking the favourites screen, and serves absolutely no purpose.Please get rid of it.

I have an older Mac Mini, A1347, from late 2014, hooked up to my home theater system for some games on it. Apparently this model doesn’t send audio out through the HDMI cable. My system in that room uses a Playbar, two Sonos 1 players, and the woofer (forgot what it’s called). When I try to use AirPlay so I can play the audio from this Mac through my theater sound system in the same room, that system (based on the Playbar) is not on the list of Sonos devices I can use for playback. All the other Sonos devices in that building and in the house (all on the same LAN) show up, but not the theater setup.Is this a solveable problem or is there some reason the Playbar and combined system of 4 speakers can’t handle AirPlay when all the smaller devices can?