Controllers & Music Services

Just wanted to share the good news that I am successfully deploying the SMBv2 protocol on my Synology NAS (DSM 7.0.1-42218) with the Sonos App (version 13.4). Moreover, the NTLMv1 authentication is no longer needed. 

My Sonos app on my Samsung Galaxy Tab S5e gives the error, ‘To group, make sure Kitchen is connected to WiFi and is set up on this system” when I try to add or select one of my other 3 Sonos speakers. I can select any combination of my speakers from my PC or Galaxy S10 phone. If I select one speaker from my PC, that is the speaker that my Tab S5e will get stuck on, with the above message. I’ve tried restarting my tablet and the one Echo Dot in the network.

Home do i connect sonos ti streaming device (e.g. YouTube)? Thank s a lot

I’ve seen this requested a few times but wanted to expound on the possibility of more enhanced feature control. Sonos, could we please have sound profile schedules, with the option to assign a profile to a room at specified times with the option to enable/disable features?  For example, create a “Sleepy time” sound profile that turns on night night mode, disables loudness, and turns off surround.  Assign that profile to a speaker/room and schedule it to turn on and off at specified times?  features could include adjusting:-ambient/full music playback-tv loudness (on surround speakers)-bass level-speech enhancement mode-night modei know this is probably a big ask but these speakers should actually be smart if we are integrating them with smart homes and voice assistants :)I know you can sort of do this with voice assistants but with my British partner and my American accent voice assistants usually cause more problems than solve.  It would be great if we could do this straight from the

Hi all,I quickly want to share my experience I have made over the weekend regarding my Sonos system playing songs from my NAS (Synology). I have setup the connection between the NAS and the Sonos system quite a while ago and have just used it seldomly. Now I wanted to play some songs again over last weekend and realized that the connection / integration did not work anymore. No clue since when it failed.I tried different options including deleting / recreating the connection, creation of new users on the NAS, changing the password of the users and so on. I found articles in the net giving me the hint to check that the NAS is set to support SMBv1; but this one was enabled.FINALLY I found one article that helped me to solve the issue: two main conditions are necessary to make it work again: SMBv1 must be supported / enabled and NTLMv1 (as authentication layer) needs to be enabled / supported as well. Caused by updates and a higher default security level on the NAS the NTLMv1 was not enab

Why does Sonos not support the controller for Mac (or Windows for that matter).  All online help tells you how to do things on iOS or Android.  I use Controller on my Mac, and I find it very irritating that Sonos won’t provide any online support for computer users.

Does Sonos have any plan to allow its Users (Customers) to PASSWORD-PROTECT control of the App?This question has come up repeatedly from Sonos Customers, going back now over 8 years(!), yet it is always ignored by SONOS, or some diversion answer is given like “change your router” ...”hide your internet router password” ...”stop your guests using your internet” ...etc ...none of which truly solves the problem; a problem that I’m sure with all the tech expertise that SONOS has, just to simply password protect the app.Here’s a quick real example of how allowing access to my SONOS system by anyone with a SONOS app can be ...we had some friends staying.  We didn’t give them access to our Sonos but they downloaded the SONOS app. Logged into our wi-fi (which of course I would give them as they need internet access for emails, etc) and they started using out SONOS at their whim. But it goes on - their son in another country logged into their Spotify, and started playing heavy rock, which (you

Hi,I have 3 Sonos speakers: a Play:5 a Play:1 and a playbase. Last week I noticed there was an update available for my system, which I installed. After the update I have problems with the IOS controller. The play:5 and playbase are disappearing from the controller all the time and only the Play:1 is visible. This only happens on my iphone with the ios app. On android all speakers are visible all the time. Sometimes it helps to have the app scan for new devices, sometimes the speakers just reappear again after some time. It's pretty annoying as my iphone is my standard device.I've reset the app, deleted it and installed it again, restarted all speakers by unplugging them, shut down my router, reste the wifi etc but the problem still exists unfortunately. As it only happens on IOS it seems more like a problem with the ios controller than anything else…..

My eldest is getting to the age where they are able to use tablets, PCs etc.  and is getting increasingly independent. They also have a Sonos speaker in their room which they use for podcasts and music.What I’d really like is an experience tailored to kids and parents:Limit the rooms that they can control (no having fun messing around with speakers in the office or other bedrooms). Limit the sources / filter adult content Curated Playlists / streaming services (e.g. Stories Podcast on Stitcher / Spotify)Another issue is that their Windows Tablet is in Windows S mode to prevent random installs, so we are unable to install the Sonos controller software as it is not available via the Windows Store.  Is there any reason that the existing Sonos Controller cannot be made available in the store via Project Centennial / Desktop Bridge / MSIX Packaging Tool, or whatever the current iteration is?

Hi all , I like listening to Big R radio 80s Rock via the internet , is it possible to get this to play on the Sonos beam ? I have an android phone .

It seems as though Apple music playlists are no longer appearing in Sonos when indexing the library.After many hours of chat with Apple / Sonos it appears the reason is that Apple no longer generate the XML file required by Sonos to index the Library. It is unclear as to whether this is a result of my recent Monterey upgrade or not.The “iTunes Music Library.XML” ( you must have the spaces !! ) file can however be exported by Music  / saved to your Sonos library index location and all should be fine, (although you’ll need to do this every time you change a playlist ) but importantly for us all is that Sonos clearly know this restriction to their offering but are not making to clear to all.  Unless a fix is provided by Sonos, or you have the capability to generate XML files (many people will not), the Sonos APP is now in my view seriously compromised.  It was bad enough when we lost the ability to play direct form our phones, but this is now even worse.   I fear 3rd party APPs like Sonos

missing level indicatorI have a Sonos Arc in my Living Room and in the Mac controller the volume indicator is missing only when it is grouped with my Roam not my Sonos One (Master Bedroom). iPhone app works normally.All software is up-to-date. I cannot change the volume or mute the Arc/Living Room speaker. anyone seen this before or have a solution? Thanks

I had the latest Sonos app running fine on a Mac with Big Sur. I upgraded to Monterey (12.0.1) and there are permission issues that cause mp3 files not to be found by the indexer. On initially installing the app, I granted it access as requested. Afterwards I found that the permissions on individual mp3 files now had permissions including “SONOSDMS1. Custom” When I ad new mp3’s to my music folder, Sonos won’t index them.If I go into Terminal, cd to the top music folder, and do  sudo chmod -R ugo+rwx *and then try indexing again, the files are found. I’d like to do something a bit more specific than granting world rwx access. Does anyone know what the permission is that SONOSDMS1 wants to see on files? Again, this is something new after installing Sonos on Monterey, didn’t happen on Big Sur and earlier OSX releases.

Sorry to bring up this apparant old chestnut.  But I’ve spent 6 weeks with WD and got no where.Using Sonos WIN 10 WD MY Cloud HomeI have a sonos system and am using a WD My Cloud Home as the music server.  The private folders for general storage on the WD are visible and in operation.  However Sonos is not working either via the service app or via the public folder.  The latter is preferred as I believe the WD My Cloud app is no longer working.I did have the puiblic folder visible in WIN 10 explorer and was able to upload a brief library.  Sonos can see it and operates fine. Hoever I cannot edit it any more as my PC cannot see the device nor the public folder .  IP Scanners show the device and WD discovery works fine. ANY help would be appreciated

When I open my Sonos 2 app for my multiple speaker set up in the main floor of my home, it sometimes detects my Sonos 1 set up in the basement and goes to an Options screen. Going to the choices, one can open the Sonos 1 controller,delete, set up, and so on, but then one cannot use the Sonos 2 app or speakers with this dialog open.So far, to resolve it, I have rebooted the device I have the app installed, and this sometimes “fixes” it.Also, in the the Sonos 1 controller, I play something on the speakers there, then go back to the Sonos 2 app on the device, it will now open separately and have been able to play the set up speakers on Sonos 2. I then stop the Sonos1 player. So, the question is, why is Sonos 2 detecting and attempting to set up my Sonos 1 capable speakers which are already on a Sonos 1 system?Is there any part of the Sonos 2 app that will allow me to shut this feature off? Also, both systems are on the same WIFI network. 

J'ai téléchargé l'appli sonos sur mon téléphone pour contrôler Deezet,mais impossible d'accèder à "Services et Voix"Tout est grisé

Just got my new Play 5 G2. Successfully added it via my android phone S2 app. However, when I installed the new S2 on my windows desktop, the 5 isn’t present. Have tried reinstalling the desktop app but that didn’t help. Any idea on what to do next?

After listening to the new SONOS Radio HD for a while, I really enjoy and appreciate the High Quality fidelity! I really does sound like the best HQ compared to other music services. I am on the 1 month trial but I’ll pretty sure I’m going to become a subscriber. I do wish they’d offer a RENEW YEARLY subscription.Since I listen to a lot of Classical music , my recommendation would be that another Classical station would be curated that would present COMPLETE ENTIRE SYMPHONIES/ CONCERTOS, ETC.  Right now there are only classical stations that present only single movements but not the COMPLETE piece.please consider this type of station. Thank you for the HQ and functionality of SONOS RADIO HQ! Ron  

13.4 update includes:Sonos home theater products now support decoding DTS Digital Surround.   A new Battery Saver mode is available for portable Sonos products.   EQ settings are now accessible by pressing the icon on the Now Playing screen in the Sonos app for iOS.   An HD badge now shows on the Now Playing screen while Sonos is playing higher quality audio.For anyone who thinks Sonos isn’t reading these forums or listening to their customers, this update is proof that they most definitely are listening. Thanks, Sonos!

A programme broadcast on Radio 6 this morning for example would be accessible a matter of hours later vis Radioplayer or MyTuner. I have attempted this today but no BBC programmes from today appear to  be available. This is the case if I look further back on programmes which would otherwise have been  available. Has something altered with the licencing does anyone know ? I know the issues with Tunein but thought the other services had escaped for the moment. 

Need an Annual plan like every other music service. No ads to subscribe, already subscribed; also like every other music service.  

I have two CR100s with cradle & wall mount I put in my store prior to the OS update that was going to brick them. I am not searching back to find out the OS# but y’all know… They were working fine. At least one if not both had new batteries. They are physically good - one with a tiny mark when it was dropped. Is anyone still using them and could use two more? I’m not selling but would offer them for collection (preferred) or postage only to anyone that would use them in their system. UK postcode area G61 (Glasgow) though I’ll also probably be travelling down the M6 to Warwick & Bicester start of December. TBH I’ve no idea what is going on in Sonos land any more. Lost interest after this episode. Only really use 2/6 zones and majority of time for radio and S1 OS. Hey ho. The bundle The slight nick on corner of one controller 

I have older Sonos speakers that aren’t compatible with the updated controller. I’ve figured out how to have the app on my phone stop asking me to update. But every time I open the controller on my laptop, I’m asked if I want to update the app/controller and I have to say “Not Now.” But I’d love to say, “Stop asking me about this because you’ve gone on and left me here with your old tech and when these speakers die, maybe I’ll buy new ones that are compatible with your update. But until then, my hands are tied. And you won’t shut up about it. And it’s making me hate you.” So… little help?

Since upgrading my iPhone to iOS 15 I am no longer able to control my Sonos S2 volume controls using the physical volume button on the phone. I have turned the option off and back on again in App Preferences with no success. Is this perhaps a known issue? Thanks. 

Hi there, I know this question has already been asked, and I know how to get this info, normaly given on the “about my system” screen on the Sonos app.And I get the information when I use my beam with my TV (as input).But when I use it with the Sonos App or Airplay as input, there is no indication (field is blank).I also have a Roam, for wich the “audio output” field does not exist.So my guess is that this information is given only when using the Beam with input set to TV. Still, is there a way to get this information with the other input modes ?