Avid Contributor I

iOS 15 iPhone Volume Control broken?

Forum|Forum|5 years ago
October 1, 2021
15 replies
1924 views

Since upgrading my iPhone to iOS 15 I am no longer able to control my Sonos S2 volume controls using the physical volume button on the phone. I have turned the option off and back on again in App Preferences with no success. Is this perhaps a known issue? Thanks.

volume control

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G

GuitarSuperstar

Lead Maestro

Try deleting and re-installing the Sonos app and rebooting your phone.

Also read this article:

https://support.sonos.com/s/article/3690?language=en_US

Thanks for the reply. I did as you suggested and unfortunately it did not solve the issue.

Airgetlam

Not sure what’s going on.

I’m able to use my volume buttons on iOS 15.0.1, on an iPhone 13, running Sonos S2 version 13.3. This is while the Sonos app is in the front/live. Are you trying to do this with the phone locked?

Bruce

M

macmanjpcAuthor

Avid Contributor I

Not sure what’s going on.

I’m able to use my volume buttons on iOS 15.0.1, on an iPhone 13, running Sonos S2 version 13.3. This is while the Sonos app is in the front/live. Are you trying to do this with the phone locked?

Nope. When I’m in the actual Sonos app. I just checked my wife’s iPhone (iPhone 12 on OS 14.6) and the volume doesn’t change on hers either. Both phones are running the latest Sonos app update.

Airgetlam

Odd. Completely working on my phone, as I just tested it.

Perhaps it’s time to submit a diagnostic, and contact Sonos directly?

Bruce

N

NickBu

Lyricist I

I have a similar problem.
I play my music always directly from Apple Music and i airplay? To sonos? In Apple Music I can’t use the volume slider anymore. If I move it, it jumps to any other strange position and sonos volume is dropping to any direction. It seems the sync between both is completely on the loose. I don’t have this issue when “airplaying” to other devices.

D

DennisRR

Lyricist I

I have a similar problem.
I play my music always directly from Apple Music and i airplay? To sonos? In Apple Music I can’t use the volume slider anymore. If I move it, it jumps to any other strange position and sonos volume is dropping to any direction. It seems the sync between both is completely on the loose. I don’t have this issue when “airplaying” to other devices.

I do have exactly the same problem. Since iOS15.0.1 and 15.1 I can not use slider in Apple Music while connected to Sonos via Airplay. Jumping around and muting my Sonos a thousand times while sliding.

Any solution for this?

J

Jim7S

Lyricist I

I have a similar problem.
I play my music always directly from Apple Music and i airplay? To sonos? In Apple Music I can’t use the volume slider anymore. If I move it, it jumps to any other strange position and sonos volume is dropping to any direction. It seems the sync between both is completely on the loose. I don’t have this issue when “airplaying” to other devices.

Same exact problem here. Re-installing the app does not fix the issue.

Ken_Griffiths

The Sonos device volume control, using hardware buttons, is working on my iPhone XR too, I’m running iOS 15.1 - Sonos S2 App v13.3.2

iPadOS 15.1 buttons are also working.

A

AhRiMaN

Lyricist III

I have a similar problem.
I play my music always directly from Apple Music and i airplay? To sonos? In Apple Music I can’t use the volume slider anymore. If I move it, it jumps to any other strange position and sonos volume is dropping to any direction. It seems the sync between both is completely on the loose. I don’t have this issue when “airplaying” to other devices.

Same exact problem here. Re-installing the app does not fix the issue.

Same problem here on 13PM , it does this :

https://streamable.com/d6wbfa

I can change the volume only if I use the physical button first.

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