Controllers & Music Services

I found this   And I have followed the instruction on how to go about it..installed npm and 2FA then gone to terminal and sudo npm install -g sonos-web-cli then npm audit fix --force and searched the instruction on what to do next.. Seems I missed out a step.  but still, using the commands the commands in terminal even with sudo I cannot get an instal that does not fail Not sure what other info to supply at the moment so will leave it at that , until someone can let me know what they need to know to help me.Install log from npm included below    

Hi, question already seen on this community, is there news about Apple music lossless on Sonos S2 native app. After Qobuz and Amazon, Apple Music should be the next new entry.

Sonos has a new feature product roadmap for the S2 App.  It’s about resource allocation (soft/hardware engineers) budgets and, prioritization. Understand the game; don’t focus on the players…Complaining just generates endless, obligatory and vapid Corporate speak responses.Unless there are hundreds, thousands of voices voting on this poll, or through comments or “+1”’s, line item by line item in this thread, Sonos has no impetus to......allocate dev resources to a NEW priority (TruePlay for 2020/2021 Apple devices)I have an brand new Arc, Sub 3, and One SL ,pair ($2,053.00); iPad Air 4 (2021).I vote ‘YES”!

My three Pico audio remotes for Sonos just started behaving weird.  The Pico OFF button does not turn off Sonos.  The other buttons on the Pico audio remote work fine.  Any thoughts????

Hi all , hope you're all well ! The S2 app notification  disappears occasionally from my phone , it can be there for an hour then it goes off and I have to go back on the app and it appears again , also in the app it said something like " can't connect let's fix this " speakers and beam were all ok I just forced stopped the app and all was good , just seems a bit buggy ? 

After having installed the 13.4.1 update this problem occurs: a daily update of my music library at 11.50am removes the active queue in one of my rooms. Radio play in other rooms is not affected. The problem occurs repeatedly and can be reproduced. Diagnostic: 78616423. Please advice what to do. TIA.

Hi,For many years now (since 2011?) I have been using Sonos Connect:AMP to play music in my study, on or via an iMac, with separate loudspeakers.The Connect:AMP is wired directly to a router (wired to the main modem/access point) in another room; the other Connect:AMP ethernet port is used to wire to the computer.I have always had problems with unstable wifi in this room, so after many experiments with extra routers I went for cabled only, also to make the most of the fast internet connection.This cabled set-up has worked perfectly for many years, but over the past two months or so (can’t remember exactly) I get Sonos dropouts constantly when loading/scrolling (heavier) webpages.I have had the same 2019 40Gb iMac with SSD drive for almost a year and made no recent changes in the system.I have reset the whole chain a few times but the problem persists. It occurs with all music, whether I use Sonos radio or Spotify or play music from my own library.I have not encountered anything similar

I just got an iPhone 13 and TruePlay is not supported.I also bought an iPad Air 4 and nearly a year later, the feature hasn’t been added yet. But Sonos sure is happy to tell me to buy all its new products instead.How long until this feature is added? Anyone taking bets? How many dollar bills do I have to cram into the HDMI port?

Is there an equivalent to Sonosequencr for Android?  I had it on my old work iPhone, but no longer work there and my personal device is an Android.  My wife has an ancient work iPhone so I can at least still use Trueplay, but she doesn’t want to install paid for apps.  Is there an Android equivalent that’ll allow me to stereo (or surround) pair dissimilar speakers?  Currently I’ve got my Playbar, Play:1 and Symfonysk set up as my surround system I think, but I can’t remember, and I may want to tweak that at some point in the future.   EDIT:  wasn’t clear enough I don’t think - it’s to allow me to stereo pair (a Symfonysk and Play:1 in my case) or configure dissimilar speakers as surround (so adding these 2 as rear surrounds to my Playbar) - not just simply playing across multiple different speakers. 

Upgraded to a couple of 5s for music playing and have apple music streaming. If I play through the Apple Music app it reads e.g., ‘Lossless’ under the track. If I play Apple Music directly from the S2 app, I cannot see what audio quality is playing anywhere. I’m sure it used to be available. Cheers

Hi all , been using the Sonos S2 app for a couple off weeks now , not sure if there's a suggestion thread but perhaps the app UI could be made to look a big nicer / classy ?? Tbh it looks boring and compared to the Yamaha I've come from the Yamaha one looks way better , the colour theme for the room runs through the app , Yamaha one seems to be easier to navigate too Sonos app is just white or grey , needs to be made to look nicer to match the quality of their speakers etc , I've attached pictures so you can see .Top is Sonos , middle and bottom Yamaha .

Why does Sonos have such horrendously incompetent developers? That must be the case considering the constant plethora of issues I experience with multiple devices. There are too many to even mention. Does Sonos not make enough money that they can afford competent developers? Sonos must be the most unreliable and unstable app on my devices. Constantly losing connection to Spotify, constantly requiring login, constantly disconnecting, constantly losing the connected devices, constantly etc etc etc. Such a great product with such terrible coding. It's a shame but I won't be replacing them with more Sonos. I'll be finding something else for sure. 

Haven’t used the Sonos app that much in the past but recently started to (macOS on a MacBook Pro with two external monitors (one vertical and one ultra wide) and iOS on iPad Pro and iPhone 12 Pro Max).First, would be great if the app would adhere to current system dark/light mode (as the major of other apps do today). I.e. just switch depending on time of day (when the rest of the system switches to or from dark mode)Second, maybe Sonos should put som UI/UX people on the overall interface? Everything is in like 8-10pt font size… really? Looks like something from 2008. Just in general the UI needs an overhaul to be on par with todays design standards. Why do I have to have three columns in the desktop version? How about two columns, one, 1/3, with current and available speakers, in queue etc. Column two, 2/3, with entire list and maybe large album covers on top and big accessible controls. What’s with all this “tiny tiny”… Of course this is the DTP version, where there is a lot of unuse

Hello !Until recently, I could stream from any source on my iMac (Music app, Safari…) to my Sonos SL.I found it disappointing I couldn’t use the mac speakers at the same time (like it worked on Music app), but it worked.It’s been a few days I can’t connect from the Mac via the Audio menu, nor via preferences, so it doesn’t work with Safari.It works with Music app, though : so the mac can connect to the speaker (but now it disables the computer’s speakers…)Is there an easy way to fix this ?-I hard-rebooted the speaker-I restarted the computer-I connected via the Sonos app (but it only shows music services, not browsers) Thanks for any help ! 

HiAll of my Itunes playlists have stopped being available on Sonos - it just says ‘no selections are available’.  I’ve not actually wanted to listen to a playlist for a while but they used to play with no problems.  I’ve not changed any settings on either Sonos or Itunes, there have literally been no changes to either so does anyone have any idea how I can get them on Sonos again.  I’ve removed my library and readded it, I’ve updated my library countless times but they just won’t show up?Any help would be much appreciated.

As a user I want to view the current tracks bitrate and codec in real-time so that I can fully understand the different quality my Sonos system is playing. 

This BUG is still present, more than a year after being reported on this forum for the first time.Issue, cause and workaround have been documented in: The problem and workaround were acknowledge by a Sonos rep more than 6 months ago.  But the problem persists.Would it be possible for Sonos to actually fix the bug in the next update?

I’ve read so many threads asking for Jukebox mode so people can add to the queue but not have their song immediately play.Surely there could be a setting to toggle on or off the “play now” option in the app which would mean you could pass your controller around and people can add without the song instantly starting?Are there currently any plans to create a jukebox style mode - it would be good to know the official stance rather than looking at so many threads where the answer from Sonos is “we’ll think about it” and then nothing happens.Has anyone made an easy work around for this for their system so friends can add tracks to the queue?

I have an Arc with surrounds (play:1) in my Living Room, and a One in my open plan kitchen, grouped so I can I play TV sound in the kitchen when cooking etc. and want to mute the kitchen speaker at other times. I have a Harmony Elite remote, and my tv activities include the Living Room (arc+surrounds) and Kitchen speakers. I assign a button on the remote to ‘Mute’ the Kitchen speaker. But it Mutes the arc instead?I have deleted and recreated the activity several times. Then I realised that even in the Sonos app, the muting is not working as it should.  It seems it only works If I use a Play:1 in the kitchen, but I’d like Alexa here. Any ideas?

 I have always used the desktop app at home and my Music Library has always been linked to a single "Music" folder on an external hard drive. That music folder then has several artist sub-folders and each artist sub-folder then has their own album sub-folders which house the individual song files. I have used the desktop app in this way for years with virtually no problems-until this morning. Now only a couple albums in each artist folder are showing up and some artist folders aren't showing up at all.  I've tried various things. Unlinking the "Music" folder entirely then re-linking it. Re-starting the computer. Disconnecting the hard drive then reconnecting it. Checking the app for updates. Nothing works to link the single "Music" folder correctly like in the past.  Now, if I link a single artist folder all the albums show up correctly (mostly, more on that later). This works for artists who only had a couple albums show up, or artists who were no longer showing up at all.  I could li

Dear Sonos Community,I have a question related to the delay in “audio from the sub” menu setting in the Sonos iOS app with a Sonos AMP.At 1.04 (18:26)  in the video. The “audio from the sub” menu option shows up. I don’t think this is working the way it should? I’m using this setting often to configure the sound and it is very annoying.Please check the video at 1.04: 

great news bbc sounds preview is being added today and officially launched in january 

Current setupLiving room:  ARC+sub+ 2 Ones as rears. Basement: Play:5  I just got gifted a Pro-ject Debut. I do 90% of my music listening/ TV watching in the living room.  Option 1: buy a port and use the turntable in the living room.  option 2: buy a new Play:5 and use as rear surrounds in the living room  option 3: inferior option. Use the turntable downstairs with the play 5.   

Current setupLiving room:  ARC+sub+ 2 Ones as rears. Basement: Play:5  I just got gifted a Pro-ject Debut. I do 90% of my music listening/ TV watching in the living room.  Option 1: buy a port and use the turntable in the living room.  option 2: buy a new Play:5 and use as rear surrounds in the living room  option 3: inferior option. Use the turntable downstairs with the play 5.   

I have a NAS drive with all my music on my home network.  I’d like to setup a second library for my wife such that each of us can search our OWN libraries to play music from vs adding a second folder and mapping the share in Sonos as that just presents a unified library showing ALL music.Very simple use case:Sonos should let a user select from a set of local music libraries.  I should be able to select My Library and only see content from there.  The same model where I can add multiple streaming service accounts and choose one or another.