Controllers & Music Services

Hi, my CR200 rechargeable battery is running out of Life. Funny side-effects such as it starts the player randomly at night when almost powerless. Can i buy areplacement and is it possible to change for a non-technician like me ?

I have 2x Play:5 and 1x Play:3, always in a group. Using the alarm clock I only want the player in my bedroom to start playing music while the others stay muted. Sonos currently offers to either 1) play on one device which will un-group the player from the others or 2) playing on all group (un-mute all). I'd like to see an option to use the alarm clock on one player but keep the group sticky! Thus, I could simply un-mute the player in the kitchen once I got up without having to re-group the players. Additionally, with the current implementation the following is a little annoying. When using the alarm clock (with option 1) not including the group) and then starting the iOS app the focus is on my other two players (new group) rather than the one which plays music. So first I have to switch player to be able to pause the music. Thanks for considering such ideas!

Would be happy to see an option to define group/zone presets. From the worklow sometimes it may be more intuitive to choose a radio station or a playlist and instead of "play now" in the preselected zone choose the zone where it schould be played. This would automatically redefine the group if it was changed the day before. It also can be used for the alarm to be played in the prdefined group zone without the need to group the rooms in the evening ...

Make the sleep timer easier to find.

Has anyone else experienced poor Pandora functionality with their Pioneer AVH-X3800BHS (car head deck) when using the Pandora app on their iPhone via bluetooth? For several months, I was getting intermittent connectivity and disconnects in the car when attempting to listen to Pandora using the Pandora function on the Pioneer head unit. I called Pioneer several times and each time they insisted that there is no known issue with the head deck interfacing with iPhones. I didn't believe them until one day it hit me - the Pioneer basically comandeers the iPhone's Pandora app and acts as an intermediary (to allow thumbs up/ thumbs down via the touch screen on the radio), but the Pandora function still resides on the phone. Sonos is the only other software on my phone that has anything to do with Pandora. So, I removed the Sonos controller app from my phone. Problem fixed! I then reinstalled the Sonos app to my phone and the problem returns. Has anyone experienced this? And more import

The lowest volume is to high sometimes. How do I get the volume lower?

Hi Sonos team, I own a PLAY:3 speaker and have had trouble with updating the software therefore not allowing me to use my device. I have attempted to re-pair it and update it over both wireless and wired connections with the Error Code 1101 popping up each time I try. If you could help me with this problem it would be greatly appreciated. Thanks in advance, Jack

According to the FAQ at https://sonos.custhelp.com/app/answers/detail/a_id/1589/related/1, it sounds like you can set up your wireless devices (laptop, tablet, etc.) to use SonosNet as a wireless mesh for the home. Is that correct? I thought SonosNet was proprietary and could only be used by Sonos components. Allowing SonosNet to be used by non-Sonos devices is a VERY value-added feature. This means that having a Play:1 in your distant room, for example, would give Wifi access to the network/internet to mobile devices in that room (via SonosNet). I see a VERY good benefit for having additional Sonos components (including Sonos Bridge) in that regard. Saves you from buying Wifi Repeaters to extend the wireless range for tablets & computers in your house. Did I read the FAQ correctly? I hope so 🙂

Hi All, I am new to Sonos, yesterday I set it up for the first time and was prompted to configure a remote, which I did. As I was new to the system I configured the remote, volume up, volume down etc... was not the correct thing to do but it worked. I wanted to change the remote and the controls, so I reprogrammed the remote and selected "Replace Current Control" which allowed me to reconfigure the remote. i.e. press up button, then up 3 times. Then press down button and down button 3 times and finally the mute button. That's when i realised I didn't program the mute button correctly. Now when I tried to "Replace Current Control" again, at the first press of the up button, the software states that it's finished the configuration of the remote and ends. I have reset the system (holding play/pause on power up) and run through the setup wizard, but when go to add the remote, the first press of the up button, the software states that it's finished the configuration of the remote.

Official API for 3th party developers to integrate the Sonos system with web-apps, home automation systems, ...

How long should 'Adding share information to a Sonos system' take? Only mines taking over 30mins so far...

My grandfather always used to play an old a.m. radio fairly loud near the doors / windows at his house whenever he left the house as a security deterrent for bad guys...make them think twice before breaking into his house. It would be really nice to switch on a "Home Security / Vacation mode" that would play selected music/radio stations at different random times...or perhaps have a calendar schedule very similar to a programmable thermostat schedule. All customizable from your Sonos controller / iphones /android device.

We have a Sonos 1 speaker. Sadly one of the main things I need my audio system to do is play radio four. We do listen to music but I am an artist and work from home and use "listen again" every day. This is so disappointing for me. And I think possibly for other people - Lots of my friends use the iPlayer to re-listen to the BBC programmes. You can download a number of programmes to MP3 but to be honest most of the ones I listen to must be subject to copyright and cannot be downloaded - just streamed for up to 4 weeks after the program (the Book of the Week, 15 minute Drama, etc). I feel this is a real omission by Sonos as the BBC iPlayer is such a fantastic resource for everyone. I do not want to have multiple speakers around the house, and it seems that Bluetooth can do pretty much everything I wanted to. So at this point it seems the sonos system has limited use and will be returned.

A computer that is running the SONOS controller app is connected to a VPN. Am I correct in assuming that the SONOS speakers will NOT stream music over the VPN just because the controller is connected to the VPN, even if they are all connected to the same router?

I've just started using Sonos and have connected it to Apple Music where I have several "Smart Playlists". These does however not appear in any of the Sonos applications/apps. Why not and when will it be fixed ?

I can't select anything from the Manage tab drop down menu on my Mac desktop controller ?

Hi - I was reading about Sonos in another context and I was given the impression that software 7.0 is removing UPnP support? (in other words, you can't use UPnP anymore to control a Sonos system). Is this correct? Thank you

I have a set up in my house with 10 Sonos speakers. I tend to group them in the various rooms..... Kitchen (3 Speakers) Living Room (4 Speakers) Kids Bedrooms (3 Speakers) Master Bedroom/Bathroom (4 Speakers via Connect & Connect Amp) I change the Groups depending on the set up the house at any time. Watching movies etc...... Is there any way to get the system to remember 'Groups' so i can just click on a PreSet say 'Movies' and it will link the appropriate speakers together. I know you can create stereo pairs but i want to create 'super groups'. Many thanks

The manage music library button is greyed out and can not be used.  We have used it several times before.

Cannot add my wife's spotify account. When adding music service I get the option 'add to sonos', not add account. Now what? This is not mentioned in the guide.

Newbie. New playbar set up on my iPad. What is the best way to add another user with their own iPad. New Sonos account or share account?

I HATE the new iPad and iPhone controllers, and I am mad as hell that you would force this piece of crap on a long-time and frequent user like myself. Is there any way to revert to the previous controller version? Where is the Queue on the iPhone version??? I use the queue all the time.

Not to confuse with the ongoing alarm related issue. If I'm away from home and have an alarm set to play music from a playlist, does the music stop after some time or only when the entire playlist is played?

Firstly - Awesome products (hardware and software) world leading and world beating, there is no other option for ease of use, reliability, flexibility and sound quality in my opinion. Main point - I'm sure the development team are in deep at the moment with Apple and I'm aware that an integrated solution will be available in Q4-2015. My idea or question is can it be integrated directly to AppleMusic App (Music on iPhone, iPad) so you don't need to launch the Sonos App. Why do I ask? Well I fear that the personalisation and sheer richness of the AppleMusic service will be lost if it is integrated in a similar way to spotify on the Sonos App (menu driven etc.) Also if I'm moving between car or walk into house the ability to seamlessly stream music to sonos to continue my listening experience would be, well 'magic'. So if anyone has any influence over the development cycle and roadmap and this could be flagged as a potential it would be much appreciated.

I set an alarm up for my sonos play 3 in my room. Which has worked fine a couple of times letting me pause it but today every time i hit pause it just restarts the playlist I chose as the alarm music. Now I cant use that speaker amd have just turned the volume right down. Help