Controllers & Music Services

It's written already several times: please remove Sonos Radio from the search results. I'm not interested in Sonos Radio at all. And so do many other community members. This intrusive behaviour from Sonos is simply annoying and devalues the otherwise good products pointlessly.

I’ve bought the CD and as I always do ripped it onto my NAS for Sonos playback so I have the Dark and Bright side stereo mixes but thought it would be good to try in Atmos on the Arc. I have an Xbox One and when I put the CD in it prompted me to download Windows media player. Although I’d previously changed the audio HDMI setting to Atmos when I started playing I noted it had gone back to Dolby 5.1 so I changed it back to Atmos and it seemed sticky after that. Although the Sonos app is saying Atmos I am not hearing any audio through the rear surrounds (Play 1s) which I would expect to be involved.Has anybody managed to listen to this in “proper” Atmos with the Arc and Xbox One?

I don’t own an iPhone, so I would really appreciate if they could release Trueplay to either Android or the iPad 10th gen.Are there currently any estimates as to when it might be released? (if ever) Let me know please :)

How to play from my Android device to sonos one

tl;dr - are you able to play from Amazon Music Unlimited to Sonos via connected devices or only via AirPlay or Bluetooth?I just treated myself to a pair of Era 100s (paired as stereo “Office”) and down the rabbit hole of hi-res audio streaming services, starting with Amazon Music Unlimited (Individual Plan).I prefer to browse and play through the streaming app, especially with Amazon’s additional labels (Atmos, HD, Ultra HD, etc.). I’m unable to play from the Amazon Music app to Sonos.I’m able to do this on Spotify. I’d stream through “another device on this network” (instead of “AirPlay or Bluetooth”) without any issue:When I try to do that through Amazon, it connects to Office but won’t go beyond this screen and music won’t play:After that, if I try to play Amazon through the Sonos App, I get a notification about device limits: So, I can play from Spotify to Sonos via network devices, but unable to from Amazon to Sonos via network. I can play from Amazon to Sonos with AirPlay but sou

Hello guys, I am new to the Sonos systemIf I use the Spotify App (On Desktop), will it recognize the Speaker group I set up from Sonos and play music to that group?At my work site, they want to have a main operator and a backup person (so that when the main operator is busy, this person can play music instead). Can I use one Spotify account to sign in on both Desktops? 

Hi, I recently got a Sonos Beam Gen 2 to go with my new Sony Bravia XR A90K 4K OLED UHD TV. The sales person at the store claimed I wouldn’t need WiFi to be able to use this device with my TV, and this TV having lots of automatic compatibility with various devices. I unfortunately don’t have WiFi or any way to get it currently, so not needing WiFi to use this device was a selling point for me. I come home and find out I DO need WiFi apparently to set it up and configure it. I heard there was some sort of workaround involving using 2 phones, but I don’t think I got it to work. I noticed that my Sonos device does react to me using the volume controls on my TV, I can turn the volume up and down, and I definitely can tell when the device is unplugged; so obviously it is working somehow despite not being set up using WiFi. What I want to know is, will not being able to set up and configure it using WiFi cause the device to put out inferior sound, since I would lack access to any of the conf

I can’t get the Sonos controls to appear on the IOS locked screen.

Hello,I have noticed many times now that when on my desktop and i'm adding songs to the the queue from my library and choose them to add them to the end it places them at random spots in the queue instead of actually putting them on the end/last. What's up with that? I now have to look them up in the queue and manually drag them to the end. What could be causing this?  -Edit- I just selected 2 tracks at the same time and added them to the queue and they got placed at different spots apart from each other….🤔

The answer to this feels like it should be obvious but…If i create a playlist on a streaming service like Apple or Spotify, but then also save it as a Sonos Playlist, does that count against the 70-item My Sonos limit? It would seem logical that the answer is yes. But if I don’t save it as a Sonos playlist, and access it only thru the streaming service menu, then it would not. Do I have that right? Sorry to seem dim. 

Hi everyone, I will buy 3 Sonos One SLs and set them up in 3 different rooms. I plan to connect each One SL to the Switch using an Ethernet cable.Can I use the S2 App on Desktop (also connected to Ethernet) to control all 3 Speakers? Because I don't want to control them through Wifi. Please give me some advice,Thanks everyone 

Bonjour,Je possède une Beam gen 2 et une One SL.Lors de l’écoute de la TV, je n’utilise que la Beam, c’est OK.Mais lorsque j’utilise Spotify, je souhaiterais que la musique soit diffusée sur les deux enceintes en même temps. Je peux le faire en choisissant une première enceninte, puis en allant dans “regrouper les pièces” et en choisissant l’autre enceinte.Ça fonctionne, mais mon souci est qu’il faut que je refasse cette manip à chaque fois.J’aimerais que ces deux enceintes restent par défaut  dans Spotify (pas pour la TV)Comment faire ? Merci d’avance

I am fairly new to using Sonos and streaming services. I have found a streaming service, Presto Music, that is not listed on the Sonos list of streaming services that I can access and add. Can I add a streaming service not listed? If so. how do I do it?Thank you.

Are there any plans to eliminate the 65k track limit for Sonos products.Surely i cannot be the only one who has a music collection that is way in excess of this limit?

I have my old Sonos products on the S1 app and my new products on the S2 app. The S1 app is now giving me the above error message and asking me to upgrade to the S2 app. When I click on ‘About my system’ the S1 app only shows the products linked to the S2 app and doesn’t recognise the old Sonos products

how do i sync my spotify acc with sonos not just syncing spotify but my actual acct so i will have access to all my libraries and playlists etc

Seriously, I’m so over this s***...EVERY WEEKEND I CAN’T PLAY MUSIC FROM STREAMING SERVICESEVERY WEEKEND SUPPORT AREN’T AVAILABLEAre these performing maintenance on a Friday night in the US or something?Why is this such a chore?I just want to use the product I paid forIt’s a paperweight at this point…​​Moderator Note: Modified in accordance with the Community Code of Conduct.

When will the Sonos controller for MacOS be updated to run natively on Apple Silicon?

I know about Spotify, Amazon and Pandora, are there any others that support ratings in the Sonos app?

Hi all - I have a number of Sonos speakers  ; era 100, era 300  and move 2 .   The era 300 are in pairs and also singularly .  I use an iPhone 12 Pro Max .  in all the settings for all the speakers  , I’m finding the quick trueplay option to sound  “cleaner” in lots of ways . The most obvious thing seems to be the treble response which is more muted when using the detailed trueplay option .  Clearly one possibility is that the iPhone isn’t doing the job properly .. but that the only possibility ?  Thanks 👍🏻

Hi,I am looking to get clearity on the Sonos APP and quality of stream. Current Setup: I have Sonos Arc, the Sub, and Sonos Arc, added to this I have also setup Sonos App.Laptop - Macbook Air M2,Mobile: iPhone 13 Max Pro / iPadDesktop: Windows 11 - connected to wired network via Ethernet (wired).I subscribe to: Tidal, Bandcamp With both Bandcamp and tidal i have the option to go high-res so i had following question: Does the Sonos App support Hi-res qualitry stream from both Tidal and or Bandcamp? 

bonjour,j’ai une installation sonos importante ( 2 era 300 / 2 play 5 / 1 beam / 3 sonos one / 1 roam / 1 move / 2 subwoofer ) : une partie est autour de la piscine ( 2 era 300 / 2 play 5 / 1 subwoofer), le reste se situe dans les pièces de vie.la partie sonos autour de la piscine me donne un message d’erreur “ IMPOSSIBLE DE LIRE DEEZER “le reste fonctionne. aucun cable ethernet.merci de m’aider

I’m used to using streaming music to bluetooth speakers. You go out of range and the music stops - I get it.Today I was using the Sonos App to stream tunes to my pair of Sonos One’s. I had to go out and I figured that the music would stop and the speakers would go into standby as I would be out of range. But no, I came back home and the speakers were still playing music… huh?Explain to me like I’m 5 please.Thanks!

Pourquoi on ne sais plus écouter la musique qui se trouve sur son GSM Android  ???

I’ve just recieved the latest syatem update on my Sonos Beam Gen 2 and Sub Mini. what does the update fix/improve please? Will it fix a problem Ive had with my TV switching back to TV speakers from the Beam and needing a power cycle to reconnect.