Controllers & Music Services

I've spent thousands of dollars on Sonos hardware, and it's fantastic. I'm ready to sell it all off and just go back to my wired system. Why? CONSTANT UPDATES that are disruptive and anything but helpful. As a former software engineer, I understand that code needs to be maintained in order to streamline the user experience, but this is bordering on ridiculous. It seems like every other time I open the app, I'm told I need to update, which often leads to me having to run around my office and reconnect ten players - VERY annoying. If you could simply reduce your updates to every quarter or at least every couple of months, I'm sure we would all appreciate it.

I use the lock screen controls on and off and miss them since the update. As a kind of workaround you may want to check out an app called Sonobit. Sonobit works by swiping from the lock screen to the Today/ Widget screen. You don’t have to unlock the phone and you can play, pause, skip tracks, and change volume. It is an older app that was somewhat popular before locksreen controls became available. I haven’t used it in ages but can confirm it stills works. It looks like it gets regular updates and might work with Apple Watch- can’t confirm because I don’t have one. I am not affiliated with the app maker just looking to help out anyone missing their lock screen controls. I think there might have been one or two other apps that were similar but made by other developers but I never bought them. I will try to find the names and post later.

Has Sonos fixed the MLB audio issue for this year?

I play my playlist via the spotify app and then select the Sonos to play my music from within Spotify. However, everytime I play a song from within my playlist it will play that selected song and then automatically restart the entire playlist from the first song in that playlist!! This is so frustrating!!!! does anyone know how I can fix this? I've updated my spotify app. I don't want to play it from within the sonos app b/c it's really cumbersome to use spotify from within sonos app. please help. I've had this ongoing for a while now!!!

I've recently bought the sonos beam and love using the alarm feature to wake me up. One slight problem though, when it goes off my phone doesn't give me the option for snooze or to turn it off on the screen. When I was testing out the alarm beforehand, the snooze screen comes up and is perfect but when my Beam is on low power mode as its been inactive for several hours. Nothing comes up on my phone to control the alarm. Any advice on to fixing this? Cheers

When is sonos going to make its system accessible to multiple users? It would be much easier to explain to my wife why I am spending thousands on a system if she could also play music when I'm not home???? Any timeline on this?

I just bourght the playbase and I think it is great. I have a problem, my wife.... Not my wife as my wife, but my wife when we are watching tv. She dosent like when the bas is to heavy, so I have to turn down the bas when watching tv and then up again when listening to music. I have two play 1 as surround speakers and that is a problem too, she dosent always fancy that either, but like it when listening to music. I would like for you people at Sonos to consider making two equalizers, one for the Toslink and one for music apps. Also I would like the surroung setting on off to be on the Toslink and music app on off. Also I would like for you to make the app in android so that it can keep my screen on when using the app. Thx Brian

Hi up until this morning I was able to control my music volume with my iPhone. I used Deezer and spotify and both have been ok until today. Now I have to physically use the volume on the app. This is very inconvenient. Any ideas.

I'm not a techie person and my Sonos has been hacked - playing someone else music with a scrolling message telling me to subscribe to Pewpiedie and to secure my system: any help???

I recently installed the Sonos Controller on a new HP laptop running Windows 7 - x64. My wife had been previously able to run Sonos on her old Windows 7 desktop. Now, on the new system, the controller launches, but immediately complains of a problem, and exits. I can run the Sonos Controller successfully on my Windows 7 based desktop. Any ideas?

Wouldn't it be nice to use your smartphone with the Sonos App as a microphone to make a short announcement during a party throught your sonos speakers.

I have a new Sonos system. Added my iTunes music library and my wife's from my Windows laptop. Many, but not all of the songs and albums show up in Sonos. Actually none of my wife's made it at all. So I decided to remove the library and start over. This was several hours ago. No libraries show under Music Library Settings, but the songs still show up in the My Music folder. So, I tried selecting "Update Music Library Now" thinking that might kick things into motion. But now I just get an "Updating music library-please wait" message. I've read other helps on this topic and decided to clean out my iTunes music folder of any junk files. I think I got rid of them, but the "updating" continues. Any ideas?

No matter how long I wait, my iOS Sonos app won't move past the initial splash screen. I've uninstalled and reinstalled the app. I've turned wifi on and off (if i start with only cellular, i turn on wifi at the prompt and the app freezes again). etc. Sonos works on my Mac and Windows machine no problem - and I've seen this now across iPhones AND across different Sonos systems. I'm downloading from the AppStore. Latest iOS (12.1.4).

My laptop hasn't been the most reliable lately, and crashes every time it goes to sleep, and I wake it back up. The Sonos Controller was running during one of these incidents. After rebooting my laptop back up, the Sonos Controller no longer works at all. When I try to launch the Sonos Controller, all I get is the splash screen, and it hangs there indefinitely. I've already tried downloading the latest, removing, and installing the latest version of it. I've also tried clearing out the the c:\ProgramData\Sonos* folder structure, but it just gets re-created at launch. Are there any other places where I can "clean out" any remnants of the Sonos Controller, and install it from scratch?

As a user with many Sonos and Apply TV devices, it can make it difficult to decipher between various AirPlay devices in a single room. For example, I have a Sonos Amp in my living room and an Apple TV. Both show up in the AirPlay share menu as "Living Room" with only the icon of an Apple TV vs Speaker as the way to differentiate between the two. It's not an issue for me, but for my wife and guests, it can be confusing. As as workaround, I've renamed by Sonos devices from simple "Room Name" to "Room Name Sonos" and the Apple TV's from "Room Name" to "Room Name TV", but it's ugly/redundant in the actual Sonos Controller app and sometimes I hit the character limit. It would be great to be able to rename the device as it presets itself as an AirPlay receiver. Has anyone else run into this?

I am new to Sonos and have a Connect:Amp and 6 x Play:1 speakers (and a Boost). I have set up the amp and speakers as a group (via the iPad Sonos app) and, just as I wanted, I play my iPod music through the amp's line-in to all the speakers throughout the house. I can adjust individual speaker volumes either on the app or on the speaker, but pressing pause on any speaker causes all speakers to pause. Is this the correct behaviour, and if so, how do I pause just one speaker in the group?

I listen to a lot of podcasts and love the ability to hit a button to rewind 10 seconds to hear something I missed; I also like feature to play something 1/2 time or 1.5 x speed or 2x speed. This replay/fast forward 10 or 15 seconds, as well as the variable speed playback features, are common in most podcast apps, yet absent in Sonos, making me have to choose between using Sonos at home at all versus using these features in the iPhone Podcast app. Is there way to do this? If not consider this a feature request.

last.fm is not showing in music sources

I need a remote that works with my Sonos (Beam & 2 Sonos 1)

I understand there is a limit of 65k tracks, or fewer, depending on metadata. I understand Sonos is extremely unlikely to ever overcome this, that the users who are annoyed by this are a small minority, etc. My question is just curiosity (with little practical implication as the limit is unlikely to change): why? I understand the limit has to do with speakers indexing the music collection, but why on Earth do speakers need to index my music? Shouldn't that index reside only on the devices which control the music being played (computer, phone, tablet), rather than on the speakers, too? I see many downsides in storing a copy on the speakers, this limit being one, but I can't see many upsides. Indeed, AFAIK Sonos' competitors do not use this system and do not have this limit.

The speakers are great, but I am not a fan of this software. Anyway to get sonos to work with winamp?

I have just installed a new computer. Moved my music to a new drive. Upon adding the folder to my Sonos controller on the PC I have a "Updating Music Library - Please Wait" message. It's been stuck there for a few hours now. I am on a windows 8.1 desktop computer.

Sonos karaoke function

Please provide Trueplay support for Samsung phones, otherwise your company is missing out another 50% potential customers (or existing customers). https://www.idc.com/promo/smartphone-market-share/vendor

Hi Sonos Gurus, When will we have the ability to utilize the Year tag and play albums by year? Regards Gerald