Controllers & Music Services

Ok - I am new to sonos and am quite confused by groups. My setup: I have a stereo pair in my kitchen, and then an Arc in my living room. I currently have two room choices when I want to play music: “Kitchen” and “TV Room.” I would like to have a third choice: both. I could name this “Downstairs” or “All speakers.” I would like it so that when I press this “room” they all play. I’m very confused why this isn’t an option. When I go to settings, groups is greyed out, and it says it’s not available to me because I have two rooms. But I’m confused becuase I would like a group that includes both rooms. I’ve read online that there should be an “everywhere” group but I cannot find that. When I pull up the groupings, there is no such button. This all seems very illogical to me and I am getting frustrated. Thanks. 

Hi,I am new to the Sonos ecosystem and got my second speaker today. I have an era 300 in my living room and the move in my bedroom. I exclusively use the Spotify app to play music.  What I would like to do:When playing music, I would like to either play in one of the rooms or both at that same time.  The issue I'm facing:when I tried to group the speakers, the option was greyed out and says you need 3+ rooms to do so. I saw in some posts a reference to automatic "everywhere" group, but that is not visible in Spotify. There was a workaround posted on one thread where you can use the three dots option next to the speaker in Spotify and it redirects you to the Sonos app's grouping feature where you can create a group with two speaker. Unfortunately, when you do this, the original single speaker that was visible will be replaced in Spotify with the new group (this means I can no longer only select that speaker). Each time I need to play everywhere I can go through these steps, and undo it

Hey there,where can I find a full list of all the Sonos Radio HD stations, e.g. Sunset Fuzz, Cocktail Hour etc.There used to be a website with all the stations and the option to listen to a preview of the station, apparently it is gone. Thank you! 

I have a problem with playing Music from my Yousee app.it is saying missing access. Have anybody this problem?Rene

Hey Sonos,  I have followed many threads on this topic.   The default volume by source I understand is not feasible with so many variables.  Let’s simply start with a default “start up” volume.   No matter the source it’s reasonable to assume that most handle more volume at night than in the morning.  Every morning I sit down with coffee, ask SVC to play something morningish and get blasted until I ask SVC to turn it down.  Please give us the option when we fire our system up to turn the volume up not down if needed.  

Hi,Over 6 months ago, I posted this thread about this same topic: Trueplay support on iPad Air 4 + other recent devices | Sonos CommunitySince that time, this feature has been listed as “coming soon” but with no further news: Article Detail (sonos.com)Is there an actual ETA? Thanks for any information you can provide. Rant Time:Does over 6 months after the device’s release date qualify as “soon”? What about when the next iPhone model inevitably releases a few months from now? Is that also going to take multiple months or years to be supported as well?It’s already ridiculous that this feature isn’t supported on Android devices to begin with (you can’t do a cross section of the most popular models among customers?), but now it feels like newer Apple devices are also being ignored as well.Better yet, why hasn’t Sonos hasn’t just started shipping a separate pre-calibrated mic that lets anyone do TruePlay tuning without the need for specific third party devices?

I have a lot of Sonos speakers throughout my house, and it would be nice to be able to use a single volume control for all speakers at once. This is not currently practical, because each speaker has its own relative volume profile that depends both on the speaker type and on other factors, such as room size and placement.It would be great to be able to spend some time creating snapshots of various volume settings, so that all the speakers have the same relative volume throughout the house, and then for the Sonos app to create volume curves from those snapshots. I think this could be done pretty easily with just three snapshots, one for low volume, another for medium volume, another for high volume. Then, the app would calculate volume curves for each speaker, at which point you should be able to control the volume for all speakers at once with a single slider/knob/etc, with the relative volume of each speaker remaining consistent at all times.I really can't imagine a scenario where peo

Why does Sonos keep closing this topic? We need a fix for this. Every time I update Sonos Controller 1 it restarts my Windows 10 PC without any warning. After it has done this, the update runs and every thing is fine. It is very irritating and without a prompt about a restart you could lose any unsaved work.

The Sonos Speaker does not support bluetooth because there are losses. however, there must be protocol and software(device drivers or middle ware) which should be able to connect the five as an output speaker from my PC or phone.I do not need to connect a external device to do the same.Buying such luxury speaker should come with atleast these features or atleast allow the community to develop such software.

I have been told that I can no longer update my system or add products to my existing system because my iPhone operating system is too old. The mesons as follows: The OS on this mobile device is no longer Supported. Which basically means I have to get a new phone if I want to receive sonos updates!!

I have updated to S2 app and added a move speaker to the 3 Sonos 1s, 1 Sonos 3, play bar and sub . The S2 app keeps dropping the speakers and I can’t see them on app, they will then re appear only to be dropped again later, this is very annoying. I have a play 5 also which now operates on a S1 controller on the same WiFi network and this seems to be operating ok. Are there fixes planned to be made to the S2 controller app as it seems very unstable or should I revert all speakers back to S1 controller if that’s possible?  

Hi i am new to the forum and have a question about listening to talking books. We both have the app on our phones logged in via one account and my wife listens to music and i want to mostly listen to talking books but music as well. The great majority of our content both music and books is stored on our NAS server in separate folders. In the App there is only one music library so books and music get mixed up when looking in Albums or artists etc. I know you can access the folders separately within the music library but then the search by folder/artists etc is not so good and you have more menus to get through.Does anybody have a solution for this? or would a development request to Sonos be the best way to go? Thanks

I couldn’t find new updates to this topic within about the last year so I am throwing this out there again for an update.  What music streaming services stream/play in lossless through Sonos?  If not answered in the first question, does Apple Music stream/play in lossless through Sonos?  Thank you.

Will lossless be avialable using Apple Music/S2 app on March 28th or just Dolby Atmos  Moderator note: We updated this article in October 2023 with new information below.Lossless music from Apple Music isn't currently supported on Sonos from the Sonos app or the Apple Music mobile app.Sonos currently supports streaming hi-res audio from Amazon Music Unlimited (which streams up to 24-bit, 192 kHz). In order to listen to hi-res audio from Amazon Music on Sonos (which Amazon calls “Ultra HD”), you’ll need to sign up for Amazon Music Unlimited. (Note: when streaming on Sonos, the maximum sample rate is 48 kHz.)You can stream spatial audio from Apple Music to Sonos speakers that support the format. Here are some more information regarding lossless and Atmos music:The Beginner’s Guide to Hi-Res Audio The Beginner’s Guide to Spatial Audio Listen to Dolby Atmos Music on Sonos

I have recently moved to an samsung android device. On my apple device it was easy to delete songs in a playlist. How do you delete a song from a playlist on an android device?

“sonos controller installer failed to download. lost connection with server”I realize this has been an ongoing bug with the Sonos Controller S2 app for years, It started after the release of the S2 version. I’m just wondering if Sonos support will ever try to resolve the problem. The workaround continues to be to download the latest controller app, install it, then run the Update Now to push updates to the devices. This same problem occurs on any of the three PCs I run the controller from. 

I want to search from my music library for all songs lets say from 1980s.I am sure you are all familiar with the below / attached screen shot.I am aiming to decide which album to play based on the year. So it would list something like 1988, 1989, 1990 etc.I would then like to be able to drill down on Year » Year date» Album Artist » Album or something similar to that just like you can currently drill down on Genre » Genre type » Album Artist » Album.Which would allow me to pick an artist/ album from the year I selected. Are there any options available other than restructuring my whole library structure to create sub folders based on year and then using the Folder drill down?If not, how can I direct this feature towards Sonos Dev team / Product Owner to consider for a future release?  

I am using Sonos One on a Mac. I make playlists using using Spotify, not Apple. There are two symbols on the Sonos playlist page. One is obviously shuffle; I think the other is repeat. I do not want to do either of these things. I just spent over three hours making a 54-song playlist, and I want it played in order, NOT shuffled.I chose “play, even though it was grayed out (because there was no other choice) instead of the shuffle symbol above my playlist. But when the playlist went into the left-hand column to play, it automatically rearranged all 54 songs. This happens to ALL of my playlists; I have no control over it. But this one I wanted in order. Now it’s all jumbled up.

I am using Sonos One on a Mac. I make playlists using using Spotify, not Apple. There are two symbols on the Sonos playlist page. One is obviously shuffle; I think the other is repeat. I do not want to do either of these things. I just spent over three hours making a 54-song playlist, and I want it played in order, NOT shuffled.I chose “play, even though it was grayed out (because there was no other choice) instead of the shuffle symbol above my playlist. But when the playlist went into the left-hand column to play, it automatically rearranged all 54 songs. This happens to ALL of my playlists; I have no control over it. But this one I wanted in order. Now it’s all jumbled up.

User Story: As a music listener, I want to the option to set group volume with a single tap when selecting a group, so I can quickly and easily configure the soundscape according to my preferences, before the music starts playing.This might be solved via “group profiles” — presets that save the individual volume levels for all speakers in a group. These profiles would enable the listener to save relative volume levels according to their preferences for each speaker in the group. For example, Roam speakers generally require higher level settings than other speakers to achieve the same overall decibel level. The perceived volume for a given speaker is also affected by room placement and other factors.In addition to the convenience of setting relative volumes that are appropriate for each speaker, the listener can also use group profiles to quickly set the overall volume level before the music starts. For example, a profile for background music might be rather quiet, while a profile for a

Sonos needs volume normalization. Even services that have it such as Spotify pandora and Apple Music are not normalized when playing on Sonos.

I mean seriously, how understaffed is the team in charge of Trueplay?Everytime when new iPhone models released, it’s not weeks, but months of waiting for Trueplay being available on the latest iPhones.So Sonos, can you check with your team on this years timeline on that?

This might be a workaround for some Android users to get Trueplay without having to borrow an iPhone.   Not an inexpensive workaround, so it's up to your own cost/benefit analysis.   Buy the cheapest iPad you can find.  I found a discontinued model on sale.  It works for Trueplay and has now become my sonos controller.   It sure was a lot cheaper and less hassle than switching to iPhone.  Plus, I get to dip my toes in the Apple waters FWIW.  Hope this helps someone.   

Some time ago I finally gave in to Sonos pressure and upgraded to S2 via my Android Tablet.  This gives a limited operation of Sonos.  However, I then found that the S2 App will not load on two of my Win 7 machines, the operating system is deemed incompatible.  (A third identical one is perfectly ok).   Worse still, Sonos 1 will now not load anywhere because my system is no longer compatible and I must upgrade to S2,  which cannot be done.  I have tried to downgrade my old Play 1 s  and Soundbar to OS1 but cannot get this to work.   Very frustrating.  And No, I do not want to upgrade to Windows 10.  If there is any solution I will be glad  to hear it.  Raymond 

I am a little shocked that Sonos still hasn’t provided a way to export a playlist yet. I have invested a lot into the speaker system because of the quality however being restricted like this is discerning to say the least. I am not sure what the point is now in creating a Sono playlist ever and I’ll keep to only using Spotify or Apple musics playlist features. Sonos I would highly recommend you invest in this feature moving forward.