Controllers & Music Services

I have 2 sonos 1 speakers (black and white) in my kitchen that are a stereo pair. I have a single sonos 1 (white) speaker in my sunroom. I want to put the two white ones in the kitchen. I can't figure out how to reconfigure them. After moving the black one to the sunroom and the white one to the kitchen they still are identified with where they previously were. How to I change them?

I recently moved... upon resetting up Sonos I had to reset the devices - my wifi/networking setup changed significantly... thus, I lost my playlists/favorites in Sonos... Shouldn't there be a way that the favorites and playlists saved in Sonos be stored with some sort of resilience, or linked to my account instead of to the device registration so they aren't lost if the devices are reset? Am I missing something and this is already being done?

Well .. I'm about 2 weeks into owning my Sonos system and overall liking it .. not loving it. I dislike the app .. mainly that you have to drill down many levels to get to EQ and Balance settings. These could easily be available near each Rooms volume setting. I've tried searching but can't find good 3rd party apps that provide a more intuitive interface ..any recommendations?

I'm on holiday in a foreign country and I'm panicking that I've left my 6am alarm active while I'm gone. It's set to be very very loud and I'm worried for my neighbours' sanity. I'm quite restricted in what I can install from the web as the only desktop machines I have access to are in internet cafes. Is there a way to deactivate alarms from off-network using just my Android phone? Alternatively, is it possible for me to direct a family member to deactivate from off-network (they don't have keys to my place) using their desktop controller with my login credentials?

Please can you get my devices to remember my Username/Password? Since Update 8.1.0 I have to reset the whole system at least twice a day as it is not found by my Android Phone. Tonight play just stopped half way through a track and I couldn't get contact with it at all. Then. whilst I am obviously stressed I am expected to type stuff into a minute box to access my own system (Which I still can't) There is actually no need whatsoever for a username/password. My TV doesn't need one My Microwave doesn't need one My heating system doesn't need one My DVD doesn't need one My BuRay doesn't need one My Chromecast doesn't need one My Android Box doesn't need one Crikey !! What is ti with you Sonos Bods ?

Sonos controller doesn't work on Windows 7 Professional on Parallels Desktop 9 running from a bootcamp installation on a 2012 MacBook Air with OSX 10.9. Sonos controller runs fine in OSX or in plain bootcamp boot-up of Windows on this same machine. Is the Sonos controller incompatible with Parallels? I am guessing this is a port or firewall issue and I am not expert in those areas.

I upgraded my Sonos Play 1 with a Play One. I wanted to keep the original, so I renamed it "Den". I have now changed my mind and ended up selling the Sonos Play 1. It's been almost a week and I still show the old Sonos Play 1 named "Den" in my rooms list. How do I get rid of it?

I have Russound multi zone controller. Alltogehter 10 zones. And I use Russound. I have also one zone in Sonos and now I would like to make the whole house for Sonos. Are there any possibilities to connect Sonos with Russound multi zone or do I really have to by 10 Sonos Connect amps and throw away my Russound system?

Hello, My Sonos music library worked fine for years. But then a few months ago, I couldn't access it anymore. I tried removing and re-adding, but I have never been able to add the library since. I've seen lots of people with the same problems, but none of the fixes have worked for me. Notes: * Error message: "Sonos was unable to add the music folder. Unable to add the shared folder "[//computer name/musicfolder]" to your Music Library (1002)." * Diagnostic #7458012 * Running Mac Sierra 10.12.5 (problem may have started with upgrade to Sierra) * Controller is up to date * Music folder is on the same desktop computer hard drive as the controller — that is, it's not on an external drive or NAS * Firewall is off So far I have tried: * Uninstalling and reinstalling the controller * Making sure sharing settings are set correctly (SMB on) * Renaming my computer (to shorten the name so it's fewer than 15 characters — I know this is a common issue, but it's made no difference

I know this is has been touched on but has anyone figured out how to setup a wall controller of any kind for Sonos? I have Sonos in every room of my house and I thought it would be nice for the guest room to have access to volume controls. My family just uses their phones. I know the option to use old Android phones has been brought up before but I was looking for something a little more "analog".

Hi there. I'm new to the Sonos game. So far I love it but still have a couple of questions. I have my account set up and my controller on my iPhone which controls a Sonos One in the Bedroom and a Sonos 3 in the Living Room. Now, if my wife wants her own controller on her phone (or tablet, or where ever), would she need to create her own Songs account and log in with her log in info so she can create her own "My Sonos" area on her controller? I put the app on her phone and it asked if I want to join the existing network or create a new one. I tried 'join the existing' and the app populated with all my settings like my favorite stations and in the "My Sonos" area. Should I have set up a new account for her? How does that work? Thank you so much for your help.

Hello, here is the setup I am hoping for: Sonicwall firewall/router Controller on a VLAN interface, 172.16.x.x (wireless through Unifi access point) Sonos Connect on different wired interface interface, 10.10.100.x Is this feasible or should I just go ahead and put the Sonos Connect on the same wireless network as the Controller? If this is possible, any tips would be much appreciated Thanks!

We have three SONOS speakers at the office and often times when we need to stream a track for whatever reason, someone else might be streaming to it. How do we determine who is streaming to the SONOS, so that we can either kick them off or ask them to release the stream.

I can't for the life of me figure out how to play different streams in different room on the latest update to the Android app. I can remove a stream from the list or add it but I can't choose to have a different stream playing like before. Any help would be greatly appreciated.

I am running OS X Yosemite 10.10.4 on my Mac.  In Preferences > Security & Privacy > Firewall > Firewall Options, I have the following entry that allows incoming connections for Sonos:   However, every time that I start the Sonos Controller app, I get this message asking if I want Sonos to accept incoming connections.  How can I prevent this message from appearing every time?  Thanks  

Hi all, I purchased a house with a great multi-room Sonos system, but I found the system is registered to the previous owner. Is there a way I can change this or do I need to chase the previous owner and have him 'un-register'?

My Sonos app could not find the bridge or the Play 3 so I had to reset and when I added them again, all my music was gone. For the last 6 months I had been creating Sonos Playlists based on Spotify? Please help

My volume control is very sensitive and plays our system at a low level, making adjustments up very loud [to us]. Is there a master control for the system or controllers [Android & PC]?

Hello All. Recently applied the new latest update for the Sonos Desktop app. All works, and having no problems. However, it appears that the old under the covers utility, the stats app is dead ? If I run the command : http://192.168.1.XXX:1400/status I used to get a full listing of options, and was able to check on how many track in the library etc. Which was useful to see how things were going after I reconfigure the archive. Now however, I get very few of the options I used to. Is there a new command to run, or, do I actually have a problem ? Ta Mark

Hi - I'm in the new app and I want to search for a radio station by name. When I click search it takes me through to Spotify. Anyone solved this?

I received the privacy statement email teasing Alexa integration and I am really excited for that functionality to become available. However, I have a question around how streaming services like Apple Music fits into this. I am an Apple Music subscriber, and it is compatible with Sonos but not currently available with Amazon Echo. Will I be able use Apple Music via voice control or will I have to switch to a service that works with both Sonos and Echo like Spotify?

Hi, Has anyone noticed a change in sound quality after upgrading to v8.1 - asking specifically about the Connect ZPs. I have a new laptop and was forced to upgrade when I installed the desktop app. In the past I did not notice any sound quality change but this time I did. I was listening to music when I performed the upgrade; naturally it interrupted the playback and when I restarted I immediately noticed a change. I have two Connect ZPs hooked up in two separates-systems for the last 10 years and so I'm very familiar how both systems performed and sounded. I noticed the gain dropped and tonality diminished. Anybody experienced the same thing? Thanks.

I cannot stand the new update!! The function to automatically play the whole album is stupid. What's worse is it overwrites the queue that was already there!!! So unless you save your queues every time you add a song you risk losing music!! My memory isn't the best, I add a song I like, accidently wipe the queue and can't remember the song!!! I know you can add individual songs by holding down but it's easy to fuck up!!!! It's a stupid update, I would prefer it to revert to the old system, change for the sake of it is pointless!!! A solution would be to have a history of every song played in reverse order somewhere!! Is that not possible???? Rant over!!!! Peace

I have struggled over the years with my Sonos system and it's intermittent on/off the network. So, I finally re-configured network to be 100% on my WiFi with a LinkSys net extender (using same SSID). It's stable now...BUT 1) My Sonos controller (not a phone) no longer works because it needs to communicate through a bridge; correct? But, using a bridge means I have to go back to a private SonosNet; correct? 2) So, my options are to continue using Android phones/tablet to run the system (wife likes the old controller) or to migrate to voice-control (Amazon Echo) or other controller (waiting for a Flipp).... I think that voice-control may be her best bet....thoughts?

Is there a way to see the user history for my sonos?