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Contributor I
October 30, 2017
Answered

Changing system registration

  • October 30, 2017
  • 2 replies
  • 7422 views
Hi all, I purchased a house with a great multi-room Sonos system, but I found the system is registered to the previous owner. Is there a way I can change this or do I need to chase the previous owner and have him 'un-register'?
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    Best answer by jgatie
    Yes. You can transfer the account your Sonos system is registered and linked to.

    Open the Sonos app. From the More tab, tap Settings > My Sonos Account > Transfer Sonos to a new account
    Using the Sonos app on Mac or PC: Select Help > My Sonos Account > Transfer Sonos to a new account

    2 replies

    jgatie
    jgatieAnswer
    October 30, 2017
    Yes. You can transfer the account your Sonos system is registered and linked to.

    Open the Sonos app. From the More tab, tap Settings > My Sonos Account > Transfer Sonos to a new account
    Using the Sonos app on Mac or PC: Select Help > My Sonos Account > Transfer Sonos to a new account
    steveW OzAuthor
    Contributor I
    October 30, 2017
    Thanks jgatie - that worked!