Controllers & Music Services

The usual thumbs up or down icons are no longer on the screen that displays the song that is playing on Pandora. Any ideas how to get them back?

Hi, I have two play:ones, and use them fairly regularly. But everytime I use it, without exception, the app freezes, loses the speakers or stops working. This has been a nightmare, especially when entertainment guests. Is this common or is there a fix? The app and speakers are always up to date in terms of software. Thanks

Up until today, when I updated the Controller on my Win10 machine, I've had no issues. The Controller worked fine and the rest of the system worked fine. My Sonos speakers are on a separate VLAN from my machine. I have a Virtual IP with a NAT 1:1 mapping set up so that my machine appears to be on the same VLAN as the speakers. Now the machine can't connect to the speakers any more. Something has changed in the Windows version of the Controller. What is it that changed? More detail: Win10 Machine on VLAN 2 Sonos speakers on VLAN3 Router running PFSense 2.4.3_1 (latest release, no changes recently) Virtual IP (IP Alias) on VLAN3 NAT 1:1 Mapping from machine's static IP on VLAN2 => Virtual IP on VLAN 3 As I said, this all worked fine until I updated to the latest Controller software and that was the only change anywhere on the network. Controllers on VLAN3 all work OK, speakers all function normally. I just can't connect from VLAN 2 through the Virtual IP/Mapping setup as be

Is there a controller available to be able to control my Sonos speakers from my Apple Watch?

I have an update but when I try to update or re-install it is asking for user name and password. I know my password is right b/c I can sign into the Sonos website directly. I'm guessing that means my user name is wrong but it is pre-filling my user name with my first and last name. I've tried other variations as well including my email address as the user name (as you use when you sign into the Sonos website directly). Nothing is working. I'm in a dead end loop. Please help.

I see from reading through this forum a number of users want to prevent guests from using their Sonos system edpecially during gatherings. The issue I have is slightly different in that I don't wish to restrict guests to the Sonos system but restrict access to a particular room on the sysyem. In our case we have twin infants that we have Sonos in their room. On more than one occaision a guest will unintentionally blast music into their room waking them up. Upsetting not only the twins but us as well as we now have to deal with the babies and our guest. The ability to look a guest from accessing a particular room eould be of great benefit. Can this be done?

I have a playbar paired with 2 sonos ones. Thing have been working well. The playbar kicking in when I turn on the TV. everything is paired correctly I think. I can control the TV/playbar sound with my remote, which is what I want. I could also turn on spotify and control the music and the volume with the spotify app. Also, when I opened the Sonos app I could choose to turn the TV/playbar volume by selecting it in the app, but I would have to select it in the app. However, the problem is that now, recently for some reason whenever I try to adjust my phone volume, or manipulate the volume on my phone it changes the TV/playbar sound. I want to be able to change the volume on my phone, not on my TV. I don't need or want to control the volume on the TV with my phone. For some reason, it is linked. For instance, when I have the TV on the the background and I open up a video or an app on my phone I can't raise or mute the phone or app volume, I can only manipulate the TV / playba

Hello Since the last IOS update I seem to loose speakers on my network, and those I can see won't play music These are the only one's sonos sees from 5. Associated ZP: 192.168.1.178 --------------------------------- Play:1: Kitchen Serial Number: 5C-AA-FD-2D-5D-BC:1 Version: 9.0 (build 44254230) Hardware Version: 1.8.3.7-2 Series ID: A101 IP Address: 192.168.1.119 WM: 0 OTP: --------------------------------- Connect: Living Room Serial Number: B8-E9-37-9B-B7-CC:2 Version: 9.0 (build 44254230) Hardware Version: 1.17.5.5-2 Series ID: C100 IP Address: 192.168.1.178 WM: 0 OTP: 1.1.1(1-17-5-zp90-2.1) Submitted a Diagnostics, rest of my network seems fine. our confirmation number is: 2121925776.

I've seen reference to the Controller 'auto-switching' between 2 networks .... not for me. I have to reset the controller to access the devices on each network. How can I have one controller which detects each network as appropriate?

I just bought a Surface Go and intend to run with Windows 10 's mode. However, I miss the ability to run the Sonos Windows desktop app. Are there any plans from you to release your desktop app in the Windows Store?

Hi all. I like to watch the cricket on Satellite TV but listen to the radio commentary through Sonos. The issue is that the TV is 3.0 seconds behind the radio. Is there anyway to delay the Sonos stream to sync up ? Thanks Ian

Sonos app recognizes just one name but Alexa App calls same device Scott's Sonos One as well as Living Room. When asked a question Alexa responds that Living room is not online. Alexa App shows Scott's Sonos One is on line

I went to use the Sonos app this evening and was prompted to check for updates. I was directed to the app store which didn't identify that I wasn't using the latest version, so my only option was to 'Open' rather than 'Get' the latest version. This sent me back to the update screen which has left me in an infinite loop of checking for updates only for no update to be found. Any suggestions? Currently running the new (and awful) 8.0 on an iphone 5s running ios 10.3.3. Trying to connect to a Sonos Play 1. Thanks

Hi all, I've recently moved to an iPhone X (from an iPhone 7), and noticed that I can no longer adjust the volume of the Sonos app using the iPhone volume buttons. On the iPhone 7, I was able to pickup the phone, and with out unlocking it, just adjust the playback volume by pressing the volume buttons on the side of the phone. Now, I have to unlock the phone and actually use the slider volume of the app itself. Even if the phone is unlocked and the Sonos app in the foreground, the volume buttons no longer seem to impact the Sonos volume playback. Does anyone else see the same behaviour. Perhaps I just need to tweak a iPhone X settings somewhere. Cheers, Rob

Can I group one unit Sonos Play 1 with one unit Sonos One together in a bedroom and play ANY sound from the IPad and IPhone ? Example, watch any nonYoutube and non Netflix video ?

I have an existing play 1 that I want to Group with a new Sonos One. The purpose is to use the Airplay2 support on Sonos One to watch ALL video sources (youtube, Netflix, others) via IPad and iPhone. But without using Alexa voice control feature. Will such a group set up be stable ?

I’m quite new to SONOS and have 4 SONOS one devices. I’ve got these working with AirPlay 2 and have tried to set them up in my Home app on my iPhone so I can use them with Siri. I followed the instructions and added them via the ‘dont Have code’ options and they appeared yet once I added them they didn’t appear anywhere in the home app and I can’t re-add them as they no longer appear. I’ve also tried turning the devices off and on again. Can anyone help?

macbook pro not connecting with sonos

I have 2 play5's and 1 beam. Since the last release, I have been having connection issues. Oddly depending on which app I'm using (Win 10, Android, or Amazon Fire OS) it is a different speaker that disappears. Currently, on my WIN10 app I can control the beam, but neither play5. My android (Pxel XL, Android PI) can see the kitchen speaker. My Kindle Fire HD8 can see the bedroom. I have really solid connectivity for the last few years - up until the last update. Ever since then I am getting horrible dropouts. Luckily, my alarms are still working in the morning so far. Resetting the wireless does fix this, but it is very frustrating.

I"m a budding audiophile, but also really like the convenience of my Sonos Connect. Has anyone tried the Wyred 4 Sound upgrade to their Sonos Connect, and if so, can they tell me their experience or results? https://wyred4sound.com/products/upgrades-and-mods/sonos-connect-modified As it's a $550 upgrade, I'm quite curious to know if it's worth it. Thanks!

I am a musicholic, have been since forever. I have a long history with music & audio & audio systems. SONOS has been one of my favorite purchases for some time until today... "screen lock controls" are no longer available and the experience of having songs pause or be interrupted continually is brutal and annoying. Does anyone know if SONOS intends to correct this issue? If not, I will be looking for a new way to listen to music wirelessly.

Used for years but have just got a new laptop. downloaded the app but it wont connect to my play 1's ive tried everything it says. if I sign in to my spotify it connect straight away. On the manage drop down everything is greyed out except change language? Please help!

I can see how to add song to my sonos but how do I to add an album to my sonos? Any help appreciated

Since when should Sonos get to decide that a perfectly functional version of the iPhone controller will no longer work? And then have the site undergo maintenance so that it doesn't direct you to the App Store for the update. What it for some reason you don't have a connection? What if you were simply planning to listen to your own music on your own system, all of which you have paid for with your own money. I want Sonos to make it possible to say "LATER" to the update screen and let me go about my business. This intervention in my personal life and enjoyment of my property is unacceptable.

Hello, I'm planning on installing a Sonos system for my vacation/rental property. Does anyone out there have experience setting this up? Problems? Things I should take into account? I figure I'll need to set up a separate Sonos account for each property, but otherwise are there other things I need to be concerned with? Thanks!