Controllers and Music services

Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.

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  • 31,377 Replies
Ken_Griffiths
Ken_Griffiths
solved this question

unable to see Sonos devices when using Airplay

Here’s some things suggested by Apple/Sonos users to maybe try next time your Speaker(s) do not show (or play) as available in the AirPlay c...
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GJK
started this topic

recommend NAS drive to play cd’s through sonos

I need to replace my NAS drive used to play my CD’s over my Sonos. Need a bit of expert advice on best makes/models compatible with Sonos? T...
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Corry P
Corry P
solved this question

How can you create internet radio streams now that TuneIn is no longer...

Hi @Dan187856 Welcome to the Sonos Community!I have the following information to share with you:Customers who already have manually added st...
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4608 Topics

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Cmf921Contributor I
posted in Controllers and Music services

spoitfy songs skipping

Spotify is skipping thru songs. Crossfade is off.Not happy with Sonos or Spotify.

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Stanley_4
5 months ago
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Bi_biContributor I
asked in Controllers and Music services

Problem with logging to Sonos app.

Hi I am having problem to log to my app account with Android,( pixel 7 )  ..I tried all restarted app  and reinstall app restarted my WiFi router and I even disconnected my speaker Symfonik IKEA . I don't have VPN on my phone.  

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Airgetlam
5 months ago
BCM
BCM
asked in Controllers and Music services

SiriusXM channel listing won’t display

Is anyone having an issue getting the Sirius channel listings to display? For a while now I get ‘Something went wrong. Please try again.’ Been that way for a week at least. All S1 apps on all devices are updated and it is still happening, including on Windows and Mac desktop controllers.

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Corry P
5 months ago
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MondeoContributor I
posted in Controllers and Music services

How to create a request for titles and artist with Arduino

Hello,I like to know how it is possible to create a request for “Title” and “Artist” to Sonos API with my Arduino 1010 Wifi ESP32. The request should show “Title” and “Artist” which is playing actually on my Sonos (S2) Move.Thank you for help.

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controlav
5 months ago
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Carlos_GingerContributor I
asked in Controllers and Music services

streaming across rooms doesnt work

 have a Play 1 in my bathroom, a playbar + amp in my living room, and a pair of One’s in my kitchen.  If I start music via Alexa on the one’s in my kitchen and then go to the app to play that music on the other speakers the song will start over from the beginning and there’s no sound on the playbar. If I go through the app to start music and pair the rooms it works fine. I’ve also noticed recently if they are all grouped and playing and I ask Alexa to adjust the volume it only changes the volume in the kitchen. This all started a few months ago and I’ve struck out with Sonos support. Thought someone on here might have some useful advice. Sonos app is 15.10 Sonos OS S2.

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N
5 months ago
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daschicagoContributor II
asked in Controllers and Music services

Imported Apple Playlists don't update

I think this issue has been raised before but I have not seen any reliable answers so I will try againFor quite some time now (2 or 3 years, maybe longer?) the Sonos Update Music Library Now function does not update the new songs I have added to existing Apple Music playlists on my MacBook (so music is stored locally on my MacBook Hard Drive and this is the library I use for Sonos) For example.  I have a playlist in my Apple Music app on my MacBook called Good Music with 100 songs.  I can access it in Sonos via Music Library > Imported Playlists and play the songs.  If I add a new song to it in Apple Music…the playlist now has 101 songs.  But if I run the Update Music Library Now function after Sonos is finished indexing the Good Music imported playlist still only has 100 songs.I have gotten around this problem by every so often creating a new playlist with a date...e.g. Good Music 2023-04-03.  Then, when I run Update Music Library Now Sonos finds this new playlist with 101 songs. 

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J
5 months ago
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ciaran21Contributor I
posted in Controllers and Music services

transfer library and account from MacBook to iPad

My MacBook needs to be open before i can play my music. I am selling my MacBook. is it possible to transfer everything (including my music library) to my iPad. 

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106rallye
5 months ago
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thirdprizeEnthusiast I
posted in Controllers and Music services

Why isn't the apple desktop app in the app store?

It would be so much better than that !@£$ installer they currently have.  The latest update fails on my macbook and i probably need to reboot, but I don’t want to.  Problem is that I can’t actually use the app until it has updated, even though it is usually a minor fix that I won’t even notice.  Way to stop people using you software guys.  At least give us the option to carry on using the current version.

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Airgetlam
5 months ago
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aoskisContributor II
asked in Controllers and Music services

Last.fm scrobbling not working for a day now.

For the past day, scrobbling on Sonos has been broken. No scrobbles have gone through & reconnecting has not helped. Is the service down?

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Airgetlam
5 months ago
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Ray85Contributor I
asked in Controllers and Music services

Controlling volume

Hey guys, I am looking to buy a sonos arc with sonos SL one and sub on black Friday sales. I have a question about sonos arc since it does not come with a remote. Apologies in advance if this has been answered as I just joined this community. So I am a bit of old school and find it inconvenient to use my phone (sonos app) to control music volume.so the question is if sonos Arc and Tv are connected via HDMI-ARC and i turn off the Tv, would the TV remote still work on sonos arc to control the volume while playing music via youtube music or spotify?Thanks in advance.

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Airgetlam
5 months ago
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NonolandContributor I
posted in Controllers and Music services

update 15.6 no volume control

Hi,Since 15.6 iOS app release, this is not possible ti use the hardware volume buttons to control the volume of the music.Just a post to tell that I’m very disappointed about this situation.Since July, the 25th, how is it possible not to have a solution to this issue ?It’s a pain in the ass to change the volume with the slider. I'm almost at the point of not using my Sonos anymore… Hurry up ! Find a solution !

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G
5 months ago
G
GJKContributor II
posted in Controllers and Music services

recommend NAS drive to play cd’s through sonos

I need to replace my NAS drive used to play my CD’s over my Sonos. Need a bit of expert advice on best makes/models compatible with Sonos? Thanks

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R
5 months ago
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Sean BrooksContributor II
posted in Controllers and Music services

Repeating tracks

HI All, I have been a sonos user for many years (like 7 years)  and have multiple Sonos devices thru out my home. I subscribe to both Pandora and Spotify, when I am controlling my Sonos thru my cell phone app I am able to repeat tracks, when I use my Ipad ( my designated device) for my Sonos system the Repeat / replay Icon on the Ipad is “grey” so it does not do anything. If someone can help me with this it would be most useful. Thank you Sean

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S
5 months ago
S
Shop41aContributor I
posted in Controllers and Music services

Radio Player app not working since April

I’m looking for some help.  I updated my Sonos system in April and lost the browse feature on the radio player app.  I contacted tech support then and got to the engineering department.  They assurred me that they would look into it and get back to me.  They still have not gotten back to me.So I contacted them again at the beginning of November and once again got to the engineering department and they assurred me they would get back to me.  And, once again no response.  I tried calling and leaving a message with them to return my call based on my case number.  Its been over a week again and still no call back.  HELP…I can not browse in my Sonos APP and therefore can not get any programming.  Any assistance would be greatly appricated.  

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Sotiris C.
5 months ago
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Franz007Contributor I
posted in Controllers and Music services

SONOS app malfunctions

For a few versions, I have observed interruptions and slowness when refreshing the SONOS app. MMoreover, using the radio is just as painful (regular cutting of some radio stations with bonus advertising (Tune-in)!I previously used Deezer music streaming platform but I had to use another streaming platform because I had continuously sound cuts with Deezer on my 7 speakers... very very uncomfortable! After hearing many times that it was probably my Wi-Fi I specify that I am on ORBI Wi-Fi 6 with crazy speed, and I have SONOS Wi-Fi switch !So I find that the SONOS application is no longer of quality and is malfunctioning... yet I still love listening to SONOS sound!Dear SONOS developers can you take these findings into account? thank you

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buzz
5 months ago
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aaronjmarshallContributor I
asked in Controllers and Music services

Sonos Home Theater; Can I also stream music to these units?

Hi,I am considering purchasing the Ultimate Immersive Set with Arc home theater system (Arc, Sub, 2x Era 300). Can I also use these speakers to play music from streaming or other sources without changing any connection to the Samsung TV?Thank you!Aaron

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Stanley_4
5 months ago
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Bert CContributor I
posted in Controllers and Music services

very intermittent connection

This has been happening for months. I’ve spoken to somebody from Sonos in the Philippines, and it was not satisfactory at all.my problem is that sometimes I am able to connect to my Sonos with my Sonos S2, and other times it will not connect. it is extremely intermittent. And I refused to unplug the router, the speakers, etc. again, and again. Need help on correcting this problem.

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Stanley_4
5 months ago
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JCRieckContributor I
asked in Controllers and Music services

Why is it not possible to play directly from my Android phone anymore

I can not play from My Android Phone anymore- why ...?

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jgatie
5 months ago
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TrjumiContributor I
asked in Controllers and Music services

sonos app

My Sonos speakers are working fine with TV, but not with my Sonos app

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T
5 months ago
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savoieContributor I
posted in Controllers and Music services

sonos roam sl podcast

Bonjourimpossible d écouter un podcast sur sonos Roma s’ilPouvez vous me dire comment faire à partir de l,application Sonos merci d avance Google Translate:Good morningimpossible to listen to a podcast on sonos Roma if itCan you tell me how to do it from the Sonos application?thanks in advance

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Airgetlam
5 months ago
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Darren_JudgeTrending Lyricist I
asked in Controllers and Music services

Unable to play music from NAS

I’m currently having terrible trouble playing music stored on my NAS drive through my Sonos system. If I  go through the ‘Music Library’ via the app I get the screen no selections are available (see screen shot). However if I go through the NAS option on the Browse menu it lets me go right through to the songs on the albums that are stored on the NAS drive but then won’t allow me to play the song, I get the ‘An error occurred while adding tracks to the Queue (701)’ issue. What then makes it even stranger is that if I find that track in my Apple Music Library that is looking at the same NAS drive then it plays the track without an issue and allow me to airplay the track to my system without any problems i.e. skipping, jumping, missing tracks.I think I’ve tried all the resolutions posted on various posts on this site but still no joy so if anyone has any bright ideas I’d really appreciate it.

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R
5 months ago
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DanVMProducer I
asked in Controllers and Music services

Using Ikea's Dirigera Hub & Symfonisk Gen 2 Remote with Era 100's

I have the items detailed in the title and while it works great with all my Sonos products, the Ikea app does not see my Era 100's. My Sonos app has no trouble with them. Is this a known issue? I've tried reinstalling the Ikea App and joining it to the hardware but it always fails to see the Era's only.

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Corry P
5 months ago
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labsrgoodContributor I
posted in Controllers and Music services

Sonos search gets no results

Had this problem quite a few times. When I'm doing an artist search nothing comes up, Sonos says try a different search. Well issue was in the search bar, click on the drop down left of search field, it probably says (mine shows: Amazon music- My music ) which if I change it to Amazon Music fixes the issue.

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Sotiris C.
5 months ago
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barkinglobsterTrending Lyricist I
asked in Controllers and Music services

Missing queue in Mac controller 15.10

I was unable to find any mention of this in the forums, but my latest Sonos Mac controller (15.10) always shows ‘The queue is empty’ when playing music from my Music Library. The version on my iPad correctly lists all of the song titles in the queue. Not a major deal (I guess), but it prevents me from being able to clear the actual queue from the Mac controller. Is anybody else having this problem?

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Corry P
5 months ago
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manofozContributor I
posted in Controllers and Music services

Sonos Won't Stream From Plex If It's Upload Speed is Set

Hello,I’ve seen some complaints about this but I wasn’t sure who’s end it was on. It seems that Plex sees Sonos as requiring a very high bitrate and won’t play, even locally. Plex plays fine if you try another way to play it so why even have a Plex integration in Sonos?You can work around this by not setting an upload speed in Plex but that can have other consequences as music isn’t really the main concern of maxing out your upload speed. Will is already plans for this to be fixed? Is this on Plex or Sonos to resolve? 

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Ken_Griffiths
5 months ago
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