For the past day, scrobbling on Sonos has been broken. No scrobbles have gone through & reconnecting has not helped. Is the service down?
Best answer by Jamie A
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Userlevel 7
+16
Hi
There isn’t anything on our status page about an outage with Last.fm. If you re-authorize the service in the Sonos app, or remove and re-add the service, does that fix the issue for you? If not, I would suggest a reboot of your Sonos app and the controller it is installed on.
We have a support article regarding scrobbling with Last.fm on Sonos, I would recommend checking it out for more information.
If the steps above don’t help and you still can’t scrobble, I suggest reaching out to our support team for further assistance, as they have the necessary tools available to troubleshoot this with you.
I hope this information helps!
The problem has been fixed ever since restarting my speaker! Thank you so much for your help
Nevermind, the speaker scrobbled a single track & then went back to not scrobbling after more tracks were played. This is only happening on my Era 100 and not my Roam. Maybe this is a speaker-specific issue?
What did the support team say, when you reached out to them?
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