Controllers and Music services

Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.

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  • 25,483 Replies
Ken_Griffiths
Ken_Griffiths
solved this question

unable to see Sonos devices when using Airplay

Here’s some things suggested by Apple/Sonos users to maybe try next time your Speaker(s) do not show (or play) as available in the AirPlay c...
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GJK
started this topic

recommend NAS drive to play cd’s through sonos

I need to replace my NAS drive used to play my CD’s over my Sonos. Need a bit of expert advice on best makes/models compatible with Sonos? T...
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Corry P
Corry P
solved this question

How can you create internet radio streams now that TuneIn is no longer...

Hi @Dan187856 Welcome to the Sonos Community!I have the following information to share with you:Customers who already have manually added st...
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3879 Topics

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esophoriaContributor I
posted in Controllers and Music services

Sonos As A Sound Source for my Mac Desktop

I have a Sonos system that I can control with the Sonos app on my Mac system,  I’m wondering if I can get any of my Sonos devices to show up as Source on my Mac system?

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K
10 months ago
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cal_holmanContributor I
asked in Controllers and Music services

Sleep Timer Not Turning off Music

In the last two weeks the sleep timer is no longer working correctly.  It allows me to select an option but then does not count down linearly and once to zero it is not turning off the music.  Occurred consistently for several days.

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Ken_Griffiths
10 months ago
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newsdedeContributor I
asked in Controllers and Music services

Trouble connecting Synology NAS to Sonos

When I follow instructions to add Synology NAS to Sonos App, I never get the ability to click the “next” Button. I tried a few variations of the path/computer name/share name, and even copied and pasted the quick connect ID, but the Next button stays dead and unclickable. What am I doing wrong? Can someone share a specific example of how the path/computername/sharename should read? 

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M
10 months ago
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GunnarBdotContributor I
asked in Controllers and Music services

When is connecting Sonos to google home going to be available in Portugal?

HiI have been googling this topic for years now and I see no change in the answers. No one that actually know has answered. Everyone just believes.I don’t care what the problem is but I want to know WHEN this is going to work? What is being done? It is even more frustrating that it works in one country that we live in but not Portugal.

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Airgetlam
10 months ago
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EtondelliContributor I
asked in Controllers and Music services

Android phone problem with Symfonisk

I can reach with my iphone and I-pad but Symfonisk lamp doesn’t work with android phone… any suggestion to solve the problem?

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Corry P
10 months ago
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KiddoContributor I
asked in Controllers and Music services

how to

How to one app and have two locations ? 

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K
10 months ago
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johan_stalContributor II
asked in Controllers and Music services

Changing song

I have Sonos at 2 gyms.And at both of them SONOS can suddenly change song 10-20sec into a song…...this happens a few times every day.I have the latest update on both places so what else can i do?

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Ken_Griffiths
10 months ago
charleseric
charlesericContributor I
posted in Controllers and Music services

Qobuz cutting out and dropping stereo

Same issue as this one posted a year ago: My Sonos system is a Sonos Arc with a Sub Gen 3 in the living room, 2x Play:5 in stereo pair in the dinning room and 2x Play:1 in stereo pair in the bedroom.I am using Sonos S2.Like mentioned in the linked thread, during playback on stero pairs, sound will stop on the left speaker, then comeback, and sometimes continue to cut out on one or both speakers. Sometimes songs will simply stop for a second.Problem seems to happen with multi rooms or with stereo pairs.Never had any problem with other music services. Yes, I tried unplugging my system / re-authorizing account. Still, I don't have this problem if I'm using a different music service 

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charleseric
10 months ago
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lmwimmerContributor I
asked in Controllers and Music services

deleting songs or artist on mobile

How can I delete songs or artists from my cell on the Sonos app?

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10 months ago
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daviidcamContributor I
asked in Controllers and Music services

YouTube Music and Sonos S2

I recently installed YTM so that I can play music files located on my Android device.  The Sonos app lets me browse my media by artist and by album but will not let me browse by song.  I get the error message "unable to browse music".   The YTM app on my Android phone allows me to browse all of my songs but won't let me cast to Sonos.  I could be doing something wrong, does anyone have any suggestions or a work around?  Thanks. 

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Corry P
10 months ago
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TedKyContributor I
asked in Controllers and Music services

Music Library not found

My system is two Play 1 speakers connected at 5GHz to a TalkTalk router (TalkTalk Hub). Both 2.4GHz and 5GHz have the same SSID. I have controller apps (S2) on iPad, Android phone and a Win11 Laptop also connected at 5GHz.My problem is that for roughly 50% of the time Sonos fails to find my music library which is on the laptop, reporting that the media server can’t be found.  Mostly, but not always, restarting the laptop resolves the issue. On opening an S2 app, during the “searching for your Sonos system” few seconds, a transient message appears saying that one of my devices might be unplugged (which it isn’t). Both speakers play.Any ideas as to how to avoid these frequent and annoying laptop restarts?

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10 months ago
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SDaveContributor I
asked in Controllers and Music services

Unable to add music library windows 10

Hello! I was trying to add a music folder to sonos s2 app windos 10 but it is stuck  in an infinite next next loop between select folder and adjust sharing options,  no error messages. Run the program as administrator,  I checked firewall settings but no luck,  I can play music  from pc app to sonos. any ideas?

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S
10 months ago
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Zita
asked in Controllers and Music services

Play music from mobile phone disabled

Why is the possibility to play music from mobile phone disabled in Sonos app version 15.4?

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10 months ago
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larsmbContributor I
asked in Controllers and Music services

Spotify songs "never end" since a short time?

Hi all,Spotify used to work reasonably well for me; sometimes it’d take a moment to connect to the speakers, but then it was fine.Since a short time (maybe 2 weeks or so?), I’ve noticed that quite often, it’ll just not go to the next song. In the Spotify app itself, it’ll show something like “4:50” for a song that’s only “3:44” etc, and just keep going until I hit next manually.Tracks will also hang intermittently, and the song shown in the Spotify app or Sonos won’t match what’s actually playing.My local music library does not have these problems, neither does Amazon Music, YouTube Music, or Bandcamp. So I’m assuming it’s unlikely to be a local networking problem (I’ve got a sufficiency of WLAN repeaters on my core network, plus a Boost). Indeed, sometimes when this happens during a Spotify session, the next song will indeed come from the previous queue of local library music!This is rather infuriating. Has anyone else observed this? And even better, how to fix it?(My system has a pai

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10 months ago
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Dean_25Avid Contributor I
asked in Controllers and Music services

Why do I have to press play after selecting station?

My SONOS app used to start playback immediately after I selected a favorite station, but a few months ago, I started getting a page with a description of the station where I now have to press “play” to start the music. Why is this? It was so much better when I didn’t need to press a second time. SONOS seems to keep adding impediments to simple use of their app.

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Corry P
10 months ago
RaultTN
RaultTNProminent Collaborator I
asked in Controllers and Music services

New Cell Phone Sonos Login

Hey friends!  My cell phones took a crap so I had to get a new one sent to me from Verizon. Since activating, the Sonos app doesn’t give me the ability to login?  It’s greyed out?  Ideas?  Surround is working so assuming all is good via the beam and surrounds  just not sure how to login with a new cell?  Thanks! 

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Corry P
10 months ago
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marciastanekContributor I
asked in Controllers and Music services

Constant problem with interruptions while listening to White Sox games on Chicago ESPN AM 1000 radio

This is a new problem this year.  I listen to White Sox games on Chicago radio station ESPN AM 1000:  Streaming, Wifi, Sonos speakers, I guess it's "Tune In" radio because that's always mentioned at the start of any transmission.  I live in Palos Height, IL which is a suburb of Chicago.  I'm hearing the game without problems when suddenly a man's voice says something about White Sox games being blacked out in some areas due to contractual obligations.  Then this recording keeps repeating until I tap the Sonos speaker off and then on again.  Then I'm back to getting the game until the next interruption.  I think these interruptions occur during what would normally be commercial breaks.  I listen to Cubs games on a different radio station, but via the same means otherwise, and this never happens during those games.  Looking for some resolution to this problem!  

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10 months ago
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PorkyMrBContributor I
posted in Controllers and Music services

suppression de la lecture de music de l'android

Bonjour à tous,Je trouve très dommageable que SONOS est supprimé la possibilité de lire des musiques embarqué dans l’androïde.J’ai acheté par le passé des CD transcrit sur une micro SD; depuis la dernière mise à jour il n’ai plus possible de lire à partir de mon Android.réponse de l’assistance : il faut prendre un abonnement.alors comme ça on paye deux fois les droits d’auteur. c’est une honte !!! 

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Airgetlam
10 months ago
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tcochran1Contributor I
posted in Controllers and Music services

Podcast Support

I am curious if you would ever consider adding podcast republic as a podcast service. As that one is my podcast program of choice. I switched to Pocket Cast as it works with Sonos speaker. I would prefer to only have the one as I like the interface on the mobile device better when I am driving. I would like to be able to have Podcast Republic work directly with Sonos as well, especially since recent changes do not allow you to play from your mobile device anymore.I know I will need to find a way to request Podcast  Republic to be able to support it. Just thought I would bring it up here first to see if it would be even make sense to support it on the Sonos system.

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Airgetlam
10 months ago
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montalexanderContributor I
posted in Controllers and Music services

one sl constannttly shuts off...renaming speakers...WiFi questtion

My system is Playbar and One SL connected to Smart TV with DirecTV via ATT wifi Not long after connecting the OneSL I noticed it would drop out - quit producing sound - with some inactivity, for example, pausing the TV broadcast for a bit.  It will come back on when I go to the app but it won’t stay on constantly - very annoying I tried renaming the speakers. Of course they show up in the app as “Playbar” and “OneSL,” as they should, but I thought renaming them might help this issue. Probably should have left them alone.  How can I change them back? Last, I spoke with a SONOS rep some time ago (Ticket # xxxxxxxx) after I added/split my WiFi network between 5 gig and 2.4 gig. He suggested putting the Sonos system on the 2.4gig network in my ATT Smart Home app, which I thought I did.  Now it appears the Playbar is on the 5gig and the OneSL is on the 2.4gig.  Really not sure at this point.  The speakers work ok, except for issue #1, but I would like tto have them both on the same network.

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10 months ago
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Penuttw0Contributor I
asked in Controllers and Music services

Link code to spotify error

I Have done what other messages threads have done and still have issues with the link code. Please help. 

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Sotiris C.
10 months ago
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phil123456789Contributor I
posted in Controllers and Music services

Can't find Linux PC music library from Android phone controller (Sonos 1)

Hi,Hope someone can help - I’m a bit new to all this!I recently ditched Windows for Linux (didn’t want to throw away a perfectly good laptop!) and am trying to get my Sonos 1 controller on Android to see the music library on the laptop. I think I’ve managed to share the Music folder but whenever I try to enter the file path for the music library, the Sonos app cannot find the computer! I’ve seen a few articles where people seem to have sorted the problem but I simply don’t have the knowledge of where to find the global settings they’re all talking about!!Anyone got the patience to help an old bloke get some music back in his life please?! 🙏

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10 months ago
C
ChristsContributor I
asked in Controllers and Music services

Sonos system will not connect to services

No Access to music via search in sonos app. Sonos system is connected to Spotify, and can be accessed from Spotify, but Spotify cannor be accsessed from sonos app. Same with TuneIn, can not be accessed from the sonos app, Even tough it has been connected for several years. Accessong both Spotify and TuneIn via the sonos app has been working perfectly until the last there days. tryong ti manage the services genereres a message dating «network problem, check network.» 

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10 months ago
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MikesDContributor I
asked in Controllers and Music services

Beam TV Display

I have my Beam connected to the TV.  I am seeing the beam “wallpaper images” cycle but nothing more.  I am playing Spotify with my phone and connected to the Beam.  Nothing showing what Spotify or any song display shows up on my TV.  Why not?  

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Airgetlam
10 months ago
O
OthuroneContributor I
asked in Controllers and Music services

NAS Library vanished: Suspect latest software update - Need Tier II Help

Have a case number - ******** - Had to bail after an hour of running through what I’d said and done ten times… Opened my iPhone app on Monday to play tunes. It forced a software update. When the update finished my library vanished. Updated on my Win10 PC. Same result. NAS is a Buffalo LS441D. No issues until this point. Have rebooted the NAS, router, etc. etc. etc. Same result; library tries to build but dies about five minutes into the process. “Music Files Not Available” error. Horsecrap: The NAS is happy and up and has had zero config/update changes in the last six months. On the initial hour long call, tried the turn SMB on/off on the NAS. No joy. NAS share permissions are set R/W across the drive and Sonos login credentials are for the admin level. Hoping somebody at Tier II level reads this and can assist, else I’ve got two Fives, a Connect, and two Roams that just became worthless bricks. Moderator Note: Removed case number

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10 months ago
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