I can reach with my iphone and I-pad but Symfonisk lamp doesn’t work with android phone… any suggestion to solve the problem?
Best answer by Corry P
View original
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Userlevel 7
+17
Can you explain what “doesn’t work” entails?
The phone android doesn’t recognize the symfonisk speaker while no problems with iphone or ipad in the same wi-fi, do you think could be an app problem?
Userlevel 7
+18
Hi
Welcome to the Sonos Community!
This will either be a networking issue - if the Android device is connecting via a different WiFi Access Point, for example - or some other software on your Android device is blocking a connection, like a firewall.
I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.
I hope this helps.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.