Missing queue in Mac controller 15.10

  • 24 November 2023
  • 1 reply

Userlevel 4
Badge +1

I was unable to find any mention of this in the forums, but my latest Sonos Mac controller (15.10) always shows ‘The queue is empty’ when playing music from my Music Library. The version on my iPad correctly lists all of the song titles in the queue. Not a major deal (I guess), but it prevents me from being able to clear the actual queue from the Mac controller. Is anybody else having this problem?


Best answer by Corry P 27 November 2023, 12:49

View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Userlevel 7
Badge +18

Hi @barkinglobster 

Thanks for your post!

I recommend you uninstall the Sonos app from your Mac, download it from this link, and reinstall.

If that does not fix the issue, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.