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Question

Can't connect Storytel

  • 12 May 2024
  • 5 replies
  • 382 views

I authorize my Storytel account and it says "successful" or something in the browser, "go back to your Sonos app". There it says "Something went wrong, try again" but no matter how many times I try, I can't get it to work even though Storytel obviously authorized it. It worked before.

I'm really disappointed in, an tired of, everything that doesn't work in this app.

 

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5 replies

I have the same issue🙄 and can’t find a fix anywhere. 

Userlevel 1

There are so many problems with the new app. Frustrating.

In Denmark Storytel is labeled Mofibo, but I have the exact same problem of not being able to add service. It is really annoying. I tried to contact Sonos support for help but no one answered… It sucks.

I was successful in re-adding Storytel through the Sonos Windows/PC app.

In Denmark Storytel is labeled Mofibo, but I have the exact same problem of not being able to add service. It is really annoying. I tried to contact Sonos support for help but no one answered… It sucks.

Update: I am now able to add service