Components & Architectural

when playing music our ceiling speakers((Sonos) sound tinny.  They are off sonos amp.i have changed volume level on app and tried full and ambient. Also, sometimes after playing music home theatre sound as if surrounds dropped off.

Hello everyone, I've been a sonos user from the very start and have a 6 zone system ( 5 in house and one amp in garden ). The amps and play 5 work fine in the house no issues…. The Garden ZP120 has always been a bit hit and miss in terms of connecting to the house. Sometimes you can find it in the zone list sometimes not.  When you can find it getting it to join other zones is problematic also. Yesterday being a lovely day, we wanted to sit out and enjoy the music from the garden. It was on and off all afternoon and I got so frustrated with it I just turned it off and listened to it on headphones from my phone. I was using Spotify and the house speakers were fine but the garden was very intermittent. We normally have 35meg download but yesterday it was quite low at 7 meg download speed. I tried getting music from my NAS drive so we were not streaming and that was cutting out also. So I am trying to determine if its the internet connection or that the amp is too far away from any of the

Hello everyone long time Sonos customer here with Play 1, 3, 5 in various rooms.  Our house came with pre-wired ceiling and outdoor speakers that terminate in a big bundle of wires in the hallway coat closet. There’s a power outlet in the closet (convenient!) so I use Connect:Amp connected to a Pyle selector switch. This allows me to easily select what ceiling speakers in the house (backyard, family room, laundry room, courtyard etc) to play music in. We stream Pandora/Prime/Apple Music using the Sonos app through the Connect:Amp and the Plays. The Play 1-3-5s are sitting in rooms without ceiling speakers (garage, bathroom, office) so it all works well and have music pretty much anywhere we are. I want to purchase a turntable to play our vinyl (yes we still have albums from the 70s/80s).  My question is connectivity.   I want the turntable in the living room on proud display adjacent to our albums, just like back in the day.   But the ceiling speaker wires terminate in the coat closet,

I would like to add speakers to a gazebo.  If i put the amp in the house and run speaker wire to the gazebo (we have an unused conduit already in place), it will be at least 150 feet of speaker wire, probably closer to 200.  Obviously, I’m concerned about power loss over that length of run.  So, I’m wondering about two other options:Put a connect in the house and run RCA, digital coax, or toslink digital to an outdoor rated amp mounted in the gazebo.  If this is the better route to go, which of those 3 connection types would be the best option?  And does anyone have recommendations for a good outdoor amplifier? Go ahead and mount a Connect Amp in the gazebo.  It would be under a roof and wouldn’t be at risk of direct water contact, but it could get warm and over the winter it will be exposed to cool, but high relative humidity.  Although, I could easily disconnect it and bring it indoors in the fall.  Still, question is whether I would be sentencing a Connect Amp to a very premature de

I understand that there is already a 4-year-old thread talking about this issue, but it is silly that this problem still exists on the latest model and technology & we don’t have a proper official response on this. Even four days ago someone replied on that thread talking about the same problem and doesn’t seem to get attention, so I decided to post a new one here. Products I own: two Era 300 (stereo paired) Use case: M1 Pro Macbook Pro + Airplay2 + Chrome + Youtube Problem:If I pause a video for a few seconds, it’s fine and when I play it again it connects. If I pause a video for some time (say, two minutes), when I resume it, no sound is played at all. The audio output seems to still be Sonos, but just no sound. (Silly way to address it:) if I change the audio output back to Macbook Pro speakers, and then change back to sonos, it’s fine again. But I really don’t want to do this every time!

I am planning an indoor-outdoor installation, with four Sonance in ceiling speakers and one Move for the outdoor patio. I know you can add up to 3 pairs of Sonance to a single Sonos Amp, but can I add this Move to my two pairs of Sonance on the same Amp? 

Diagnostic:1299356868Have multiple Sonos products - 2 Connects, 4 Connect Amps, Play 3 and Five. The Connects and Connect Amps are connected via Ethernet.One of the Connects (Family Room) keeps cutting in and out. It is connected to an AV Receiver for one of our home theaters (BluRay, Apple TV, Sonos). I’ve reset the modem, router and Sonos systems sequentially with no fix, at least not for long.This happens playing any media via Sonos. Other rooms (including a duplicate setup in the basement den) work without issues. This is the only product that seems to have issues.

I have changed Wi-Fi but sonos is saying my bridge is incompatible error 30. Why is this and haw can I sort it out

I’m thinking of adding a Port to my traditional audio system to add my LP’s to Sonos speakers. In the media room with the traditional audio is a pair of ceiling speakers connected to Sonos AMP. my question Is this: if I have sound coming from my traditional 7:1 sound system AND from the Sonos-powered ceiling speakers, will I experience sound sync issues? thanks!

This is a restaurant andI need 2~3 of physical sound source (TV, Jukebox, Music Plyer) and 3 different Zone.I wanna use 3 of PORTs and  connect each source to each PORT (rca input) My Qestions are Q1Can I send the sound of source 1(in PORT 1) to other two PORTs?of course, Can I share the sound source 2(in PORT 2) with other PORT1 and PORT3 ? Q2Can we share one sonos account with many person’s phone? Q3. We have old sonos connect. can we use with PORT in the same app and share those sound source each other?

I want to add two outdoor speakers that carry some punch. And I see there are cheaper options than the sonos outdoor speakers. Specifically I was looking at klipsch aw350. Being 350w speakers, is the sonos amp enough to power them properly? Or is there a better speaker for outdoors? I want a lot of sound but I’m not going to drop thousands to do it. 

I just setup the Sonos amp and 2 Sonos outdoor speakers.I think I read the amp will power 4 outdoor speakers.  Is this true?  Can I buy 2 more Sonos outdoor speakers and run them on the same amp?

I have a 10 year old system with one ZONEBRIDGE1 and 2 CONNECT:AMP. The two amps controlled all of the wired speakers, one upstairs and one downstairs. They were controlled through a Sonos app on a very old iPad. It looks like my Bridge has died, along with the iPad. I downloaded the Sonos app on my phone, but it can’t find my system. I think I need to replace the bridge, and understand it is outdated. Given that everything is wired, is there a product I can get that would allow me to run the system as is, without having to reinvest in new speakers everywhere?

Hi, is it possible to have 2 seperate zones with 2 Sonos ceiling speakers per zone, with 1 Sonos amplifier? For example, I want to be able to play music off 2 speakers in one room, while the other 2 speakers are not playing, or playing different music and vise versa. Is this possible off 1 Sonos amp or do I need to buy another amp as well? 

From time to time my sonos starts skipping the tracks after playing approx one minute of a track. This loop continues until I power off/on the unit. Then it plays ok a few days and then starts the loop again.Any ideas?

Hi,have a question and I hope that someone has a similar setup and can confirm something for me.I have Beam and two ONEs as surrounds. I also have Audio Technica turntable with built in preamp and BT. Firstly I planned to buy two ERA speakers and connect turntable directly to those ERAs (as line in is off when in surround mode) but I connected turntable through ROAMs BT and then grouped with surround. Sound was beautiful.So now I would like to buy PORT, connect turntable to PORT and set autoplay to BEAM with surround. Would this autoplay feature work or is it, by some strange reason, disabled then?I suppose that regarding TV it either has priority or who ever comes last to BEAM, but that is irrelevant as TV would be of when listening to records. many thnx for help 

Got a strange problem. I have 4 Sonos anmps and a bunch of other Sonos speakers and when my kids are playing the Nintendo switch on their Sonos amp their audio will start streaming to all the other Sonos amp and speaker zones. So as an example I can be listening to Spotify through 3 of the Sonos amps and a few other Sonos speakers then randomly my zones will switch to the Nintendo switch and all the zones I’m listening to will play the Nintendo switch audio. It’s getting really annoying. Any ideas how to stop it automaticity switching all other inputs to the switch. 

Hi I bought a house with 2 existing in-celling Sonos speakers. I’m also considering buying 2 era 100 and a beam (second generation) for surround sound. It’s two cooper wires coming out of the wall under the TV.would a require an Amp to power and drift all these devices? Or would a port do the job? Would a need booth an amp and port to play them all at the same time? 

Hello Team! We are letting out aparments on a short term basis.It would be good to have a service for our guests to enable them using our Sonos/Symfonisk system components for a limitied time without having admin right (meaning no access to confirgurations). This way they could link their audio services for a limitied time period which automatically would be deleted after they leaving. Do you have such a service now or plan it? Thanks, Robert

Is it possible to have a single Connect attached to a Yamaha receiver that has two zones of non-Sonos speakers and set each speaker zone up as a distinct room that can be grouped or ungrouped with the Sonos app?  We originally setup this configuration about seven years ago and we were able use the Sonos app to group and ungroup the two speaker zones (each with a distinct room name).  We had to take the system apart for house repairs and when I put the system together again I can only configure one room per Connect on the receiver.  Any ideas how the system might have been originally configured?

Since yesterday (potentially linked to Sonos S2 15.2) the two sliders under “Sub Audio” are borked:When adjusting either “Sub Level” or “Crossover Frequency” the other slider follows and/or both sliders jump around.The issue is there on both iPhone (16.3.1) and iPad (16.4). I’ve tried restarting all components, deleting the app and reinstalling it.

So I understand the Sonos port will allow me to stream music not only thru my sonos speakers but also to my home theater speakers via A/V receiver.  Does the port resolve/eliminate connectivity issues?  I frequently have to unplug a speaker that’s not responding so that it can reconnect.  I do have one speaker that’s hardwired via ethernet to my router but still have connectivity issues...I currently have 12 speakers thru various rooms in my home.

All of my wired speakers are 4 wire speakers with colors white, green, pink and blackHow do I connect to Sonos Amp or to CONNECT amp which only supports 2 wires.Is there such a thing as a converter? I’ve searched for one but can’t find

Hello all, I would like to try to add a Transparent Speaker which has an Apple Airport Express of the 1st generation https://www.lifewire.com/apple-airport-express-overview-1847427 to connect to my Sonos system and be visible in the Sonos app.Anyone tried this?Moderator Note: Modified in accordance with the Community Code of Conduct - link removed.

As title suggests, my beam was not working correctly, flashes amber & white, but still connects to wifi and plays at a lower value (when I increase it auto corrects down to set volume). I noticed my HDMI port is very damaged and bent and want to try to replace/repair. Is there any way to find the HDMI port replacement part? I