Components & Architectural

Have a delay between Sonos One and Port, with analog Line to B&O A9. any solution?

I have a brand new Samsung TV just bought August’23. When turned on all sound goes through the Sonos amp. I goto the tv system settings and choose the sound output to be the tv speakers and it will switch over for 2-3 seconds and then go back the HDMI ARC. That all sounds and work great, but I should be able to limit the sound to only the tv speakers and play music through the amp via my SONOS app. This is an outdoor set up, and I would like to be able to have the kids watch TV while we’re listening to music on our outdoor speakers. The HDMI ARC connection is intended for sports or movies, not everything on the TV!Please Help!!! 

Hi i plan to acquire an arc, a sub and 2 era300 for my new home cinema system. i d like to check with you guys if a wired connection is required . I watched a youtube video and the guy said at least one of the speaker needs to be be wiredly connected .  Is it true ? Ideally i d like to use only wifi to reduce uggly cables . thanks for your inputs . pat

Hi,I have an old ZonePlayer ZP80 that I’m hoping to use with my new Sony sound bar that has an AUX input to play music in my living room. It’s a HT-XF9000.  is this possible or would I need an amp like the ZP100/120 (have one of these too)? thanks!

I have seven zonos on my Sonos system.  One of my zones isn’t working. I have raised and lowered the volume and there is not sound. This zone has four speakers, so it’s not a bad speaker.  All the other zones work perfectly. All my Connect Amps are powered on and have a solid white light.  Any suggestions on how to troubleshoot / fix?

Hello! Can I install anode number (5) of Sonos Sonance Architectural or do they only work in pairs?Thanks!

Hello,I want to replace existing in-celling speaker by Sonos Sonance Architectural. Except the power, do I need to bring any wires to the Sonos Amp or can they work with Sonos Sonance Architectural wireless? I see on the Amp that there’s 2 connectors; are they essentials?Thanks!

The system information on the Sonos app for my Sonos Connect amp saids Sonos OS: S1Does that tell me the amp is generation one? If not how can I find what generation it is? Thanks 

My Denon AVR X3700H has a 12v Triggger Out port. I would like to add a Sonos Port so I can add the AVR to the rest of my Sonos speakers. Will the Port turn on the Denon with the 12v trigger if I turn it on using the Sonos app, or is the Denon set up to go the other way and turn on the Port when I fire  up the AVR?

I see many posts about wrong music and the alarm.  I’ve had this alarm set up for years, but suddenly it plays the last Tune-In station that was listened to, anywhere in the house, not the Tune-In station set for the alarm.  At the same time, if I look at the app, it looks as if the system is playing the station selected for that alarm.

I need to remove a boost that stopped working due to a nearby lightning strike. I just replaced it with a new one and I  need to remove the old one that is still listed on my system.  I am using  S2

I have many Sonos products throughout my home, including and Arc with Sub and ERA 300’s home theater. I understand that Boost does not support the ERA 300’s. Is it better to simply disconnect my Boost?

I have a Sonos music system in my house. It is comprised of 16 Sonos connect version 1 units. I have had trouble with the system recently. Some of the connect units seem to have failed all at once. We have purchased new units but they have not all worked either. Is there a known problem that could be causing this? Do you know if there is a hood resource for solving this problem? At this point 9 of the units have stopped working.

I have a Sonos Move and One. Now planning to setup 2 speaker pairs outdoors and connect them all through the Sonos amp. Can I connect 4 wired (non-Sonos) speakers and the Move and One together through the amp to play music on all together? 

I have made the decision to stick with Sonos and upgrade all of my Sonos kit to S2.My question now is whether for the Connect/Port component there is any benefit in having the current Port vs the Connect Gen2. It appears to me there is no clear benefit in using the newer box.I ask because the Port costs £499 each in the UK before trade-in discount. The Connect Gen 2 is readily available used for about £150. I need several.Thanks as always for any insights.

I have several connect amps.  The one in question is running 4 8amp outdoor speakers.  Is it possible to run a 3rd party Amp to send more power to the 4 speakers? Thanks J Mack

Hi, I have been using Sonos for over 15 years, was an early adopter. I have 3 Sonos Ones unit connected to my Sonos S1 App and they work fine. I have had an old ZP80 and ZP100 connected together to a S2 App. The latter used to work fine, and as I have changed my router it stopped working. If I wire it to the router it temporary works. Once ethernet cable unplugged it disconnects.  Can you please help? Many thanks!

Playing vinyl via Port results in very poor sound quality on Move (1950’s portable AM radio level).  Vinyl via port on the rest of my Sonos system sounds great (Amp, One, Play 1, SL).  Move quality is great with other sources. Move is not being moved when moving from say Spotify to vinyl, so not signal loss. Since quality on 9 other Sonos devices is great, it’s not a record player issue.  Software is current.  It’s done this since day one couple years ago.  Confused. 

Can the Boost be used as a network extender (i.e., without an Ethernet cable plugged in)?

In the process of upgrading my Sonos 1 system, which actually works well for me, apart from an ongoing problem of zones appearing and disappearing and not being able to be reliably grouped. I don’t think I would upgrade if it wasn’t for this problem - Sonos 2 gives me no obvious benefits for my use case.Purchased a new Sonos Amp to start my upgrade and understand the process and the improvements. What I immediately noticed is that when the Amp is plugged in all zones in the Sonos 1 system are listed reliably and can be grouped and ungrouped at will. Unplug the Amp and old situation returns.Both Amp snd old system (8 zones) are showing as being on SonosNet and all zones are wired where possible.My question is this: is the Amp fulfilling the same function as a Boost would fulfil? Or in other words, will the purchase of a Boost solve my zone dropout problem? If yes, I may not bother moving to Sonos 2, saving over £4k and a whole ton of hassle. In the worst case I am even considering leavi

Am planning on wiring 2 sets of Sonance in-ceiling speakers (MAG8R) to a single Sonos Amp. In doing so, how much output / volume will be lost with powering both sets of speakers at the same time?

With the 12v trigger output from the Sonos Port there must be a way to convert this signal to IR and turn on the AV receiver?This would save having to turn it on via the remote My Denon hasn’t got a 12v trigger input unfortunately   

I am renovating a house and will have a family room with a surround sound setup ( Arc + 2 Era 300s + Subwoofer Gen 3).  The living room is separated from the family room by a thick wall. I was planning on using two era 300 speakers in the family room primarily for use as a stereo setup. I was wondering if I could place the Subwoofer in the wall separating the two rooms and depending on which room I was in, have the subwoofer provide the bass for either room.  If this would work I would place the subwoofer between studs and finish the wall by installing a grill with speaker cloth to hide the subwoofer.  Would this work?

How do I select to play through the wired speakers connected to an amp? My Sonos app can only play through my Sonos Roam wireless speaker

Hi CommunityWhen I play loud music, my Sonos Amp suddenly decreases the volume. It then tries to turn it up again, but will lower it again. I can the turn volume down - wait a little while - and then i can play loud music again - not for long. When touching the AMP it is not warm at all. There is no change on the volume bars in app or PC controller. I have created an diagnostic: 1541814471Hope to get this solved Best regardsThomas