connection problems

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I have changed Wi-Fi but sonos is saying my bridge is incompatible error 30. Why is this and haw can I sort it out

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AirgetlamAnswer

First, do you have a BRIDGE from Sonos? If so, try wiring your speaker directly to the router (at least temporarily) and remove the BRIDGE from your system. It’s know to have a funky power supply, those fluctuations make it hard to track down any specific issues. Ultimately, you could buy a replacement power supply, or a Sonos BOOST (much newer tech), or just leave a Sonos speaker wired to your router.

I’m assuming you followed the instructions in the new router - installation instructions FAQ?

Bruce

AirgetlamAnswer

First, do you have a BRIDGE from Sonos? If so, try wiring your speaker directly to the router (at least temporarily) and remove the BRIDGE from your system. It’s know to have a funky power supply, those fluctuations make it hard to track down any specific issues. Ultimately, you could buy a replacement power supply, or a Sonos BOOST (much newer tech), or just leave a Sonos speaker wired to your router.

I’m assuming you followed the instructions in the new router - installation instructions FAQ?

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Bruce

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