Components & Architectural

I purchased some products from Dubai, and I want to use them. However, when I try to set them up in the app, I receive an error message saying, 'We couldn't link your Sonos Amp to your account.' What should I do? Please help

sonos amp dose not work with CUBY mesh system 

I have a Port connected to my Preamp, which is connected to my Amp, a Sub, and 2 speakers. I also have a turntable w/a Turntable Preamp, and a CD player. I currently use the Port as a streamer for the  majority of listening. The sound is good, but lately I find I want to adjust the tone of the music, as previously my integrated amp did that. What component(s) should I consider (besides tube rolling on my Preamp) for adjusting tone? Should I add another DAC? An equalizer of some kind? Forget about the Port? Any and all suggestions are welcome!

Hello all,I have a new ProJect T1 that I have configured to Line-In mode connected to the left speaker of a pair of Play5’s Gen2.  I have the Sonos Line-In > Source Level setting maxed out to Level 10.I then streamed a song and measured the average decibels for the entire song.  Next, while leaving the volume at the same setting, I played the same song with my turntable with the Source Level described above.The average and max decibels are lower with the turntable than when streaming (see image below).I feel that the built-in pre-amp of the ProJect is not quite sufficient to bump the volume up to where it should be.  I’d like to not have to adjust the volume differently when streaming vs using the turntable.  Is there anything I’m missing or do you have any suggestions?Thanks! 

i have a non sonos bluetooth record player and was hoping to pair the record player with my existing sonos speakers.  i have an era 100 and a move speaker and 2 older sonos units (i think they are called ‘one’).  can you advise if these sonos speakers through out the house will pair with the sony record player?

I have a surround system set up to my TV, Arc, Sonos Sub, and 2 x Sonos one, I know I can’t add a Bluetooth turntable to this set up so I bought 2 x ERA 100 and replaced the one,s with these hoping to connect the Bluetooth turntable, but it now seems that I can’t if the ERA 100 is used as surround sound, seems a bit naff, any ideas how I can get all this working, still got the ones but don’t particularly want 4 speakers in the room, could I use the ones as surround sound and some how use one of the ERA as a way to connect the turntable via Bluetooth to the ones, subs and arc ? Want to make as much wireless / Bluetooth as don’t want wires every where I bought the ERA 100,s and the turntable 2nd hand previous owner told me they had it all set up ok 

Hi,I have a 10 year old system with two 5.1 surround sound systems as well as play 1, play 3 and a play 5 all meshed with a boost.I am looking to connect a turntable with a preamp to the system and I'm looking for advice on how to go about this.Thanks

I have a stereo pair of Play: 1 and a stereo pair of Symfonisk. Is it possible to add a Sonos Sub Mini to one of the pairs without unpairing the stereo pair?

I use Spotify to play podcasts.  They cannot be streamed directly from within the Sonos app, so you must use the Spotify app and then sync to whichever Sonos speaker you wish to stream through via the speaker icon within the Spotify app. However, constantly my Sonos units are disappearing from that app and do not reappear.  I've tried uninstall and reinstall, logging out of the account etc, all to no avail.  Anyone have the solution?  TIA

Found my previously fine ZP90 flashing red indicating it needed  a reboot post upgrade (which I did not instigate). Rebooted it and now it’s dead. Plenty of comments going around about Sonos bricking old hardware, but nee to know if I’m missing something before considering the future. I have a mainly S1 system as it suits my needs. S1 was/is working fine on the rest of the devices, so maybe this is isolated, but this is the wired component and the rest is wireless from it. Doing the prescribed restart (hold in the mute whilst power on does nothing). LAN lights ok, but cannot connect via IP or LAN address. I’m an IT professional, so understand the network, architecture etc, so no, it’s not network related and only affects this item.  What next?

Hello!I’m moving into a new place that has wired speakers throughout the house. The wall plate has a 3.5mm input that uses cat5 to a panel in the basement. The speakers then go from the panel to the rest of the house. The amp has the speaker connectors to output to the speakers but I can’t do that. So my question is, Can I use a 3.5mm to speaker wire adapter? Or can I go from speaker wire to RCA to 3.5mm jack?Thanks everyone!

Ever since the Sonos updates mess with everything my Sonos Port just stops working.  Everyday I have to unplug and plug it in to get it working.  This device feeds my whole house distribution system so it been a pain.Has anyone heard if there is a date when Sonos is going to get its act together and fix this mess.  Don’t understand why they just don’t pull the new mess down and put the old app back until they can get it right.very frustrating 

I have a somewhat old Amp that seems to have died a few days ago. I was listening to it one evening, and clicked the play / pause button to turn it off. The next day, it was dark and wouldn’t power up or connect. I reset it with the button on the back, and the light will come on and blink white for a while, which is encouraging at first. But then it goes dark. And if you press the play / pause button it will blink red three times, then go dark again.I suspect it is a brick. Looking around the internet, it looks like sonos does not do out of warranty repairs? Just trying to figure out my options here.

¿puedo conectar dos tocadiscos Sonos a una mesa de mezclas? ¿se puede conectar todo a los altavoces sonos?Moderator edit:Google Translate-can i connect two sonos turntables to one mixer? can everything be connected to sonos speakers?

Hi, I'm recreating this thread, as the discussion wasn't finished, but it was locked. I also wanted to make it obvious this is a Sonos issue, not a client environment issue. https://en.community.sonos.com/components-and-architectural-228999/connect-amp-keeps-dropping-out-audio-6885634/index2.html I've been following this for a while because I've been having the same issues, and when I spoke to support they said the connect amp can't cope with modern software and that I should upgrade to the amp, which is clearly unacceptable. This has been confirmed by people in that original thread who have been told the same thing. BillJanzen“FWIW, these issues seem to have occured after the June 2023 software update to S2 version 15.5. Interestingly, there is an alert posted in the release notes of the 15.6 update released July 25, 2023 about adjusting how older Sonos products use their internal memory. See below (copied from https://support.sonos.com/en-ca/article/release-notes-for-sonos-s2):  Aler

All I want is to connect my pre-configured speakers to my new modem via WiFi (without losing my existing SONOS setup). Unfortunately, whether I use the latest SONOS app or the older S1 version, my speakers are not discoverable on either my iPad or Samsung mobile device.After repeatedly trying the WiFi troubleshooting steps, the status lights were inconsistent—flashing white, which indicates it's either still booting or trying to connect to WiFi. I couldn't get the chime or the flashing orange status light during the connection process; instead, the setup would just stop and fail to find the speaker.The next step was to connect to my router via a LAN connection. Success, sort of. My system finally showed up in the SONOS app, and I waited an additional 5 minutes after the white status light became solid, just in case it was still updating the firmware. Unfortunately, when I placed the speaker back on the shelf and disconnected the LAN cable, the speaker was no longer discoverable, despit

I have an older SONOS setup using (2) Connect Amps on a 2.4 G wireless network that a few months back stopped working.  I trouble shot the system cycling power to my Xfinity wireless router and I can see only (1) of the Connect Amps but, not both at the same time.  I have used the “Search for Product” feature and it cannot find the other Connect Amp.  I have reset my SONOS S1 App and still no luck.  If I disconnect the (1) Connect Amp I can see on the App and connect (power) the other (1) Connect Amp, I can see that one.  In other words they both work separately on my wireless network but, not together.  Need help in solving this issue.

Hello. Problem with playing the Sonos connect amp. When you turn on playback, there is an instant sound and then disappears. As if the sound mute mode is turned on.I can send you a video of the problem.

I have a pair of Klipsch RP-5000F speakers connected to the Sonos Amp. This system has been good but now I will upgrade to the Arc Ultra and a set of the Era 300.My question is should eliminate my passive speakers altogether? I will be using the new set up as I have with the passive speakers for both music and television.Thanks!

One of a several Sonos Amp has not worked. Sonos won’t back their products and will only provide a discount to buy a new Amp. I’d rather get the current Amp fixed and hoping fellow Sonos owners can help. Looks like “L2” is fried? Thoughts on fixing this? 

I am building a new house. There is currently no drywall so i am able to audio everywhere. My plan is to do 8 speakers in the living room, 2 in the master bedroom, few in the patio etc. My question is, how do i wire 4 speakers to 2 channels from the amp? Do I just go + to + on 1 architectural in-ceiling speaker and follow that to the + on the second speaker? Same for -? Thank you!

Hi, we’re refurbishing a 1967 Zenith x930 stereo console. I’m thinking of replacing the record changer and speakers with an updated turntable and a pair of Sonos speakers. The speakers will go where the old speakers were behind the covers. Any suggestions for a turntable that will work with Sonos speakers? Any suggestions for the right set of Sonos speakers? I currently have a pair of 2012 Fives and am wondering if they have improved enough to buy new ones. thanks 

How do I connect a turntable with a pair of Sonos speakers? Thanks.

I’m looking at a new turntable being the Sony one - I’ve got 2 x Bluetooth Sonos one a100 speakers and the turntable is Bluetooth compatible- wondering if anyone knows if this will work? I keep seeing issues regarding connection but no sound. if this speaker doesn’t work - can someone recommend a speaker which does without cables with this turntable , I don’t want to fork out another 300 quid for a new speaker when I’ve got 2 that are just as good.

My Connect is never in sync with my other Sonos speakers. I’m going straight into an amp, so it’s not AVR latency… Is this inherent with the connect?