Contributor II

sonos amp no power

4 replies
307 views
Translate All

One of a several Sonos Amp has not worked. Sonos won’t back their products and will only provide a discount to buy a new Amp. I’d rather get the current Amp fixed and hoping fellow Sonos owners can help. Looks like “L2” is fried? Thoughts on fixing this?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Stanley_4

Grand Maestro

You are saying Sonos isn't honoring the warranty?

Did you have the included oneor the extended version?

Translate

P

PiclaxAuthor

Contributor II

I’m outside whatever window they have in place to fix.

Translate

Stanley_4

Grand Maestro

Then the only option they offer is the 30% discount, a lot better deal than most places offer for out-of-warranty issues.

Translate

buzz

Grand Maestro

SONOS does not offer any repair services. 3rd party repair is available in the EU and UK.

In my opinion L2 is the victim of another failure(s). A shop familiar with the unit likely knows the failure chain that blows up L2 and will not power up the unit until the chain is repaired. The unit will then likely work when first powered up at the shop.

Translate

Sign up

Login to the community