Components & Architectural

Hello, I have lost the connection to my sonos connect via the controller software.When i launch a network scan, I can see it has an IP-address. I have resetted the controller and I tried to re-add it, It is detected, but it won’t proceed to the end of the process.It ‘s probably a software issue, is there any possibility or hidden option to hard reset it?thx!

What's up folks?I have an existing Sonos system throughout my home. A couple Play:5s and few Sonos Ones throughout. About a year ago I decided to build a vintage HiFi system. I want to integrate the two systems, so I'm considering picking up a Port. Anyway, long story short, all the line level inputs on my preamp are currently being used. I want to upgrade my cd player and I'm considering a dedicated transport only player (no on board DAC). My question is, since I only have one AUX input, can I connect the Port to my AUX input on my preamp then connect a transport only CD player to the Port. Effectively killing two birds with one stone. Adding streaming to my HiFi system while simultaneously using the port as a DAC for the CD transport? Will this work?Any help would be greatly appreciated! Thanks for your time,Kyle

If I plug my Sonos amp directly into my router does it act as a boost creating SonosNet?The boost has been a lifesaver to create SonosNet but if I don’t need it because the amp can do that job I’ll ditch it.

Hello everyone,I’m new to the Sonos ecosystem. I’m potentially going to work with clients with Sonos systems. My job is to “listen” to what they play in order to make reports of what’s been listened. For this I need an output from the speakers to connect to our hardware, which has a minijack input.If I’m not mistaken there’s no outputs available in any of the Sonos speakers, and it seems like the only way would be to purchase a Port and manage all connectivity from there, is that right? Is there any other option to catch the stream? Maybe via IP, bluetooth? I don’t need the best quality for this, and the Port seems like an overkill, pretty expensive solution.Thanks a lot!

I'm looking at getting a Port-compatible cd player to integrate our vast cd collection with our Sonos system. Setting it up looks easy and straightforward, except for one thing: how do I control cd volume other than through the Sonos app? Ideally, the remote controlling cd playback would also control the volume. It's going to be playing almost exclusively over the Beam 2. which already supports my tv remote volume control. So is there a way to get the Beam to receive signals from a 2nd remote?

If I buy a Sonos Sub from Europe (Germany), can I swap the provided Power Cable (2 pin), for a Power Cable bought in the UK (3 pin plug )? Is it just a straightforward swap?Thanks in advance.

So I have the new sky glass, only problem this doesn't have a optical output. Is there anyway to convert HDMI to optical?

Hello everyoneI'm looking to buy a used connect amp, days ago I found one with thesn 1308 00 ......... and thanks to you I discovered that it was a 1st gen.now I have found one with the sn 1804 5c ....... can you tell me if it is a first or second gen.?Thanks for your help

I have seen a couple of questions regarding the LED on the Sonos Amp - but I am confused …The Amp appears to be permanently on, which, in this day and age of power crises, seems a little environmentally irresponsible.  The unit remains quite warm to the touch, indicating power consumption even if the unit is not amplifying or playing anything.  If the central sensor is touched, the LED flashes and the unit then becomes cooler.  So what is the sensor doing in this case?What exactly is the point of the LED?  It doesn’t seem to indicate anything … line in status, power status  , anything …  The only use is perhaps to indicate where the touch sensor is in a pitch black room?It would be useful if there was a different colour for an active line-in signal or perhaps if the power amps were in standby mode ...I presume the only way to power it down is to pull the power lead or switch off at the wall?

Hello to All,I am new to this Forum and would appreciate an expert input!  ;-)My Sonos sub bass is sounding In & out of Sync; as if the “bass” is delayed; few songs sound good but then the sub goes out of sync. So it is an intermittent issue. PS: this sub is wired to the home network as it is far away from the Sonos Amp. Any suggestions? Thanks!

Will I be able to adjust the amps tone controls (bass, treble and Loudness) when my source is Spotify using AirPlay 2 on an Apple TV or iPhone?

i haven’t found a solution anywhere on the support site so i’ll ask here. i replaced a sonos beam gen 2, sonos sub and sonos amp connected to passive rears for a sonos amp and two definitive 8060STs which have the subwoofers built in. they are connected hdmi to a roku tv.when setting the tv to stereo output the voice are not clear coming from the speakers, with them coming out as stereo from the sonos amp. when the tv is set to play dolby, the sonos amp plays dolby and the voice are clear.my question is - is the recommendation to use stereo or dolby as the audio output for the sonos amp from the roku tv? by setting it to dolby, is it now creating a phantom center channel which is making the dialogue better? is setting it to dolby without the rears making me lose out on other sounds during a movie?appreciate the help here. i don’t want to go back to a receiver but need to make the sonos amp and my speakers have clear vocal dialogue.

Hello all -- I’ve tried reading through these threads but my head is spinning! I am hoping to hook-up my Crosley turntable (specs here) to my pair of old Play:1 speakers. The specs of my TT don’t say much, but it gets mentioned on a few different websites that it has a ‘built in amp’ though nobody elaborates more than that. I do not have any type of phono vs. line-in switch on the back, but I do have 2 RCA jacks as well as 2 speakerwire ports (sorry, not sure what else to call those...)Looking for the simplest (and maybe also cheapest) way to get this all in sync. Do I need a pre-amp, can anyone tell? Which new or discontinued Sonos product would you recommend as my easiest path here? Any thoughts appreciated, thanks!

Hello, Several Speaker of one of my Sonos Playbar are out of order (membrane torn)I disassembled the playbar with success a get the 3 or 4 speakers to changeI would like to buy some new ones. Not with the Sonos AfterSale Service of course.Does someone have the specifications of these ones? We can see on the speaker : PVT16312512 Tutorial to disassembled :  Thanks.

Just got a Sonos Turnable and I want to know how can make it play to all my actual sonos speaker ? I don’t have Sonos 5 . Do I need to buy port Sonos ? Amp Sonos ? Or Sonos 5 ? just want to cheapest way to make my turnable sonos play to all my actual Sonos system ? 

When the battery of the Sonos Roam is dead and we plug it in, it takes a long time before it van connect tot the system. I would expect that such An expensive device would work immediately. Is this normal? If it is, this is a bit of a dissapointment.

Hi, all. Just hooked up my Audio Technica LP120 turntable to my Port via Line In. Throws the music to my Sonos One nicely. Sounds great. I have the Port’s analog line out RL going into a Sony A/V receiver which is the same line that the turntable was originally using before I set up the Port. I’m not happy now with how the turntable music sounds through the A/V receiver via the Port compared to when the turntable was connected directly to the receiver. Very bass-heavy and less clear. I realize it’s probably now a balancing act between the loudness-bass-treble settings of the Port combined with those same available settings on the reciever. Anyone have optimal settings suggestions for the analog line out of the Port to an A/V receiver? Thanks.

All of a sudden my connect amp started shining bright red out of the play/pause button when muted. How do I disable it? I can already tell that it is muted with my ears. I don't want to watch an annoying red light in my living room. 

Hi! I have the latest Sonos 5, a Move, two Roams and the Sub. My question is if I want to plug a turntable in via Aux socket into the 5, will it only play on the 5 or will it play on all speakers? 

Hi allI just got my new sonos amp connected to my in wall speakers, and I’m having trouble getting a connection from my TV.   I have it set up on my Samsung Frame 2019 via sonos optical adapter (eARC not supported with this TV model).  I have gotten confirmation from the sonos amp that my TV is setup and heard a confirmation sound that the sonos amp is connected to TV.  However, when I play the TV, I have no sound coming from it.  I installed Netflix directly on the tv not through Apple TV to test outside of Apple TV, and no sound from sonos. To be clear, the speakers works and I stream audio from my phone to them successfully.The Apple TV is connected to HDMI 1 and sonos amp on optical input.Any ideas why I'm not hearing anything from my sonos amp connected to my TV?Thanks for your help!  Looking forward to having this working.

Hello all,I’m probably over looking something but I could use some help. I’m trying to get the line-in (touch tunes jukebox) to turn off after the song ends automatically and switch back to the original music source “apple music”The way it’s working currently is, apple music will play as usual. Then if I go to my touch tunes jukebox to play a song, the song will turn on (in the s1 app, it changes to Receiver:Room 1) (source level is set to 1 - I was having trouble getting it to switch to line in at level 2 (A/V))The problem is after the song from the jukebox stops playing it never switches back, instead it stays set to the Line-In(Receiver:Room1) unless I manually switch source back to apple music.I’m trying to figure out what’s going on. My initial thoughts are either, the system thinks the song is still playing because the source level threshold is set low. Or it’s dropping the apple music connection and isn’t able to switch back.Thanks in advanced for the help! SettingsLine-InSource

I have an AMP connected to a zone (dining room) and a PORT connected to my DENON AVR-X3700H receiver that I use on the optical CD input.  When I use my 2 zones simultaneously (PORT  with DENON AVR + AMP), the sound of the DENON comes out a few milliseconds later.  I had a KENWOOD amp until a few days ago and I never had this problem.  Has anyone had this problem? Can I adjust this parameter in SONOS? I don't see how to do it in DENON 

My Connect:Amp was no longer connecting to the app.  So, after proceeding through several troubleshooting steps, Sonos guided me to perform a factory reset on the device.  When I did, the Connect:Amp came back up flashing the white LED and then went to flashing red Play/Pause. Note that on the Connect:Amp, there is both an LED and a Play/Pause that flash.  They are separate lights.

I have Sonos Connect connected to Sherbourn amp that powers about 14 speakers in my house.  Normally when I start music in Sonos app and stream music Sherbourn amp turns on music starts.  This morning I turn on music in app, it shows bars indicating music but I don’t get music.  The Sherbourn amp doesn’t automatically kick on.  I tried turn amp on manually, nothing.  Any thoughts?

I just installed a Sonos surround sound system for my TV HDMI ARC output -- Beam, Sub, two One SL’s, all brand new, latest generations.  The TV puts out the HDMI ARC signal from several sources (cable box, Roku Ultra, Blu-ray player), all fed to it through an HDMI switch.  It all works perfectly.I want to add Bluetooth headphones for use when the speakers are otherwise silenced.  If I install a Port, and feed the audio out to a Bluetooth transmitter, will the signal persist if the speakers are muted?  Or is some other solution possible?  If not, perhaps Port is not the answer, and then, what is?The TV has optical out but works only when the signal is from the cable box.  I’ve researched this with Aluratek, the maker of Bluetooth transmitter/receivers, and determined with them that this, while unfortunate, is expected.  And the TV has no aux out.Thank you.