Sonos is forcing people to buy new hardware as they've broken the Connect:Amp and they refuse to fix it

I just updated to 16.1 and the issue is still there.

Sorry to hear that 16.1 isn’t working. 
The S1 rollback remains utterly stable (devices and app) after more than 10 weeks of continuous up-time. 

Yup still an issue.   Like others rolling back is not an issue due to mix with other newer kit.  (Relying on nightly power downs on a smart power strip.)

Is there a procedure to roll back the entire system of connects & connect amps to S1?  If that fixes it, that would work for me.  

Yes. You’ll find the procedure on the Sonos website. 
Be patient - sometimes the devices will hang on the roll-back and you have to wait and if that doesn’t work, restart the process for that particular device. 
 

I’m nearly 11 weeks into the rollback and even the latest S1 app is stable. 

I just completed the rollback.  Appears to be working great.  

How did you decide to risk that update? Fingers crossed basis?!

Asked the magic 8 ball, but it didn’t predict the Alexa bug 🤣

Unless Sonos speaks on the subject, I am not budging beyond 11.12. All to lose and little to gain.

I didn’t spot it until it was too late 🙈

I generally ‘update all’ on my iPhone and didn’t notice the S1 update until it was too late so I had to cross my fingers and hope. 
 

No other devices were updated and there doesn’t seem to be a MacOS update so worst case my phone would’ve been out of the loop but everything else would have been okay. 
 

But for the faint of heart, 11.14 has been working fine so far… 🤞

Still getting the issue. An occasional reboot will stop the issue for a week or two. It's gone very quiet here, waiting for an update from Sonos…

At this moment I’m having mixed feelings about this. 
on the one hand, I’m happy that I found fellow sufferers in this topic, because indeed I’m having the same problems with my CA since more then a year. In my setup it is coupled with a Sub, and when the music stops playing on the amp, you still can hear the sub continuing to blow the deep basses of that particular song around. 
On the other hand I think it’s a bit scandalous that Sonos is forcing users to renew their devices. You can’t tell me that they weren’t aware in advance of that memory shortage…. What I did notice is that the audio drops away more often when I’m using radio streams iso Spotify for example. 

I have been having the same issue with my connect amps as well . Very annoying! My wifi is also off and have them hard wired, my devices are also about 6 years old . 
extremely frustrated 

This topic (and similar ones) keep bouncing back to  the top of the forum list.  
 

while Sonos have acknowledged the issue, there has been no resolution.  

Sonos, can you please provide an update on this issue.  Please be aware that many of us have multiple devices plagued with this problem.  As these are the older devices, you might call us your most loyal customers.  Leaving us in the dark is not good enough.  
 

Andrew S. 
 

Sonos very rarely tells anyone anything early. 

I’d bet users notice most changes before the forum staff are even told about them.

I’m sorry to hear that the problem is still unresolved for S2 users. 
 

For what it’s worth, today marks the 100th day of my rollback to S1. The system has remained constantly powered up during that period and I have had only one small (and previously documented) glitch during this time when attempting to restart multiple streams to different rooms after an overnight pause (more likely caused by the streaming service than Sonos). 
 

For anyone new to the thread or who is contemplating the hassle of a roll-back to S1, all I can say is - just do it!

I thought maybe a nightly restart might help. I automated it with a smart power plug. Slight nuisance is Sonos devices forget what they were playing after a restart but I could have lived with that had it rectified the drop out problem. 
It didn’t solve the problem. 
 

Tried changing the SonosNet channel - my CA is not the bridging device. No improvement. 
 

Have seen the other suggestion is a downgrade to S1 but would need to think that through as I have multiple Sonos devices and so need to ensure I don’t fix the CA problem and end up with problems on other devices (or simply that they don’t work with S1).

The idea of staying on an older version of S2 app feels impractical given my apps auto update. And if I update them I don’t do them one by one.

Is there a way to roll back to S1 11.12?  I’ve searched through a lot of threads and don’t see that option?  

SONOS does not offer any means to rollback.

Doesn't look like they're putting any resources into fixing this, instead they are determined to just break more stuff with the new app update. For those who haven't, I'd turn off all auto updates for app stores and on sonos itself.

You can only roll back from s2 to the latest s1 version.

I am one of the mini users, running into problems with the connect amps. I have seven of them and they have all been dropping. Question— If you go back to S1 firmware, what is to keep the device from upgrading back to S2 the next time Sonos rolls out an update?    Novice question but wasn’t sure. Thanks. 

Sorry for another question. It looks like Sonos has removed the ability to downgrade to S1. Is that correct?

Not quite, it is not currently in the new app, but it is believed that it will be in one of the pending upgrades in which missing functionality is to be reinstated.  

S2 is an ‘opt-in’ option only, it never was an auto upgrade and there is nothing to suggest that this will change.