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My iPhone can't find and connect with my Sonos system


Hi

my iPhone can’t find and connect with my Sonos after getting a new router?

Best answer by Airgetlam

Might be worth reviewing this link as well. 

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3 replies

Airgetlam
  • 41827 replies
  • January 7, 2021

So, is it just a router, or a mesh network?

Are you certain your phone is connected to your new router?

Is there a chance that your phone is connecting to the 5Ghz side, and the router is not passing the data between the 5Ghz and 2.4Ghz sides inside the router?


Airgetlam
  • 41827 replies
  • January 7, 2021

I guess the other question is how sure are you that your Sonos is connected to the new router? Are you able to use a different controller to operate them, and it is just your phone?


Airgetlam
  • 41827 replies
  • Answer
  • January 7, 2021

Might be worth reviewing this link as well. 


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