My Sonos just stopped working. I can’t control the sound on the tv with the TV remote anymore or control the sonos from my app. The system was installed in late 2017. I have 3 sonos boxes and 1 has a solid green light, the other 2 are solid white.
what do I need to do?
What “boxes” do you have? There should be labels on each of the speakers. Which one has the green light?
A solid green LED means it’s muted.
See our video here for future troubleshooting. The MUTE issue as well as many other fixes are detailed.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.