Same issue as everyone else from past two years.
Nothing works.
Uninstalled, added again, etc.
Maddening
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There are lots of solutions in other threads about this topic, besides uninstalling/reinstalling, such as trying a different type of controller device, signing out of iOS "media and purchases” etc; so perhaps look through the older threads and maybe give those things a try.
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+23Wild guess: Android?
Author of the leading independent Sonos apps for Android, iOS, Windows and Xbox.
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