Why can’t you control Sonos from more than control?
Answered
Sonos App
Best answer by Airgetlam
Not sure what is going on, I can do this from any device that can reach my Sonos system. Have you tried to call Sonos Support directly to discuss it?
When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
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