Over the past couple or months or so, I have been experiencing a response along the lines “Sorry, something went wrong” from an ERA-100 device in bedroom, with the first command. The second command works fine. I have a ticket open with Sonos Support, unfortunately, they are just asking me to restart devices, re-install skill, move devices, change WiFi channels etc, and not looking at the diagnostics I have been sending them.
I have found out today, that others may be experiencing similar issues, here is an example:
I also see this thread, that maybe related:
Which suggests Sonos are aware of the issue?